Rebranded by Shangri-La Hotels and Resorts in late 2014 to Hotel Jen Manila and JEN Manila by Shangri-La in 2020 on Roxas Boulevard is just 400 metres from Manila's conference and exhibition centres. Its rooms offer LCD TVs and views of Manila Bay and Roxas Boulevard. JEN Manila by Shangri-La is just 20-minutes’ drive from Ninoy Aquino International Airport. JEN Manila by Shangri-La provides guests with recreational facilities such as the Paseo del Sol outdoor swimming pool, children's wading pool, and a fitness centre. The hotel also offers in-room massage.
The signature restaurant - Kitsho - serves authentic Japanese cuisine and houses a cozy bar. Asian cuisine and an international lunch buffet is served at Latitude. The Lobby Lounge offers nightly entertainment, while Coffee.com offers light fare and broadband Internet access.