Jl. Mangkuyudan No.32, Mantrijeron Subdistrict, Mantrijeron, Yogyakarta, Special Region of Yogyakarta, 55143, IndonesiaView Hotel Details
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Guest Reviews of The Grand Palace Hotel Yogyakarta
8.4/10
Very Good
43 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.2
Service8.5
Cleanliness8.5
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All reviews(43)
Positive reviews(34)
Reviews with photos/video(12)
Awesome stay(10)
Great service(8)
Clean and tidy(5)
Blqsdhnyh
Superior Twin Bed
Stayed in Jun 2024
Family
9 review
9.0/10
Great
Posted on Jul 30, 2024
Great hotel and good services provided by staff. the only thing that want to complaint is got a lot of mosquitos. but maybe can get mosquito spray from the hotel. food is tasty. hotel is clean. overall good hotel.
Response from Property: Dear Mr Blqsdhnyh, Thank you for staying at The Grand Palace Yogyakarta. We hope that you enjoyed your stay with us and satisfied with our service and generously recommended us to fellow travelers. We hope to continuously serve all of our guest better. We look forward to your next visit. Regards, The Grand Palace Yogyakarta
Duma
Superior Twin Bed
Stayed in Jun 2024
Business travellers
5 review
9.5/10
Amazing
Posted on Jul 14, 2024
I found many mosquitoes in my room in first floor .the room is clean but near my room there is pool and garden.so it is better the hotel spray the room with pesticide.
Response from Property: Dear Mr Duma, Thank you for staying at The Grand Palace Yogyakarta. We hope that you enjoyed your stay with us and satisfied with our service and generously recommended us to fellow travelers. We hope to continuously serve all of our guest better. We look forward to your next visit. Regards, The Grand Palace Yogyakarta
bakht
Superior Twin Bed
Stayed in Mar 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Apr 19, 2024
So friendly staff and so attractive perfume in room
Response from Property: Dear Mr/Mrs, Thank you for staying at The Grand Palace Yogyakarta. We hope that you enjoyed your stay with us and satisfied with our service and generously recommended us to fellow travelers. We hope to continuously serve all of our guest better. We look forward to your next visit. Regards, The Grand Palace Yogyakarta
Cheng Li Lee
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
11 review
8.5/10
Very Good
Posted on Dec 22, 2024
Aircond is bad here. Not cold!
Other than that all ok
Response from Property: Warm greetings from The Grand Palace Yogyakarta.
Thank you Mr. Cheng Li Lee, for taking the time to share your experience while staying at The Grand Palace Yogyakarta. We are very pleased to know that your review has greatly helped the progress of our hotel services in the future. You will find a better impression on your next visit. We greatly appreciate your review. See you again at our hotel.
Thank you.
Best regards,
RM Tri Arachis H.
General Manager
Matt Nante
Stayed in May 2023
Solo travellers
19 review
9.0/10
Great
Posted on Jun 25, 2023
A beautiful hotel but the wifi doesn’t work good in some rooms, and there are small roaches. Although I understand many hotels here have bug problems. Overall I would stay again.
Response from Property: Dear Mr. Matthew Scott, Thank you for staying at The Grand Palace Yogyakarta. We hope that you enjoyed your stay with us and satisfied with our service and generously recommended us to fellow travelers. We hope to continuously serve all of our guest better. We look forward to your next visit. Regards, Eric Bachtiar ArisandiFront Office Manager
PereiraAlvin
Stayed in Apr 2023
Solo travellers
15 review
10.0/10
Outstanding
Posted on May 27, 2023
The hotel staff was very helpful and friendly. Excellent service. Will definitely stay here again on my next trip.
Response from Property: Dear Mr. PereiraAlvin, Thank you for staying at The Grand Palace Yogyakarta. We hope that you enjoyed your stay with us and satisfied with our service and generously recommended us to fellow travelers. We hope to continuously serve all of our guest better. We look forward to your next visit. Regards, Eric Bachtiar ArisandiFront Office Manager
Anonymous User
Superior Twin Bed
Stayed in Sep 2022
Family
7 review
6.0/10
Posted on Nov 3, 2022
Goodhotels thankyu terkmakasihhhh,
Response from Property: Dear Mr/Mrs, Thank you for staying at The Grand Palace Yogyakarta. We hope that you enjoyed your stay with us and satisfied with our service and generously recommended us to fellow travelers. We hope to continuously serve all of our guest better. We look forward to your next visit. Regards, The Grand Palace Yogyakarta
Khif Tiyah
Superior Twin Bed
Stayed in Oct 2022
Couples
1 review
7.5/10
Posted on Nov 11, 2022
Repot harus pindah" kamar
Response from Property: Dear Mr/Mrs Khif Tiyah, Thank you for staying at The Grand Palace Yogyakarta. We hope that you enjoyed your stay with us and satisfied with our service and generously recommended us to fellow travelers. We hope to continuously serve all of our guest better. We look forward to your next visit. Regards, The Grand Palace Yogyakarta
Guest User
Superior King Bed
Stayed in Jan 2025
Family
2 review
9.0/10
Great
Posted on Mar 1, 2025
It's really worth it....comfortable, clean, close to the city center
Original TextTranslated by Google
Response from Property: Salam hangat dari The Grand Palace Yogyakarta.Terima kasih Mrs OKTAVIANDRA/HAN, untuk meluangkan waktu memberikan pengalaman menginap selama di The Grand Palace Yogyakarta. Kami sangat senang mengetahui bahwa ulasan Anda sangat membantu kemajuan pelayanan hotel kami untuk ke depannya. Anda akan menemukan kesan yang lebih baik lagi di kesempatan kedatangan Anda di lain waktu. Kami sangat menghargai ulasan Anda. Sampai berjumpa di lain waktu di hotel kami.Terima kasih.Hormat kami,The Grand Palace Yogyakarta.
Anonymous User
Deluxe King Bed
Stayed in Mar 2025
Family
3 review
8.0/10
Very Good
Posted on Apr 20, 2025
Staying with five people..took 2 rooms... One Queen bed, the other double bed..
The queen bed, the mattress is not high enough compared to other mattresses in hotels I've been to,
The room's AC also takes a long time to cool down, because the unit is old.. even changed rooms on the second day because the AC wasn't cold, the mattress was better in the 2nd room, but the AC was still not cold enough...if you want it to be cold, wait until the next morning for the room to cool down at 20c..jogja is hot..
The hotel is good for taking pictures. The pool is also satisfying for kids to swim in..if the food is fast 7 out of 10.
Original TextTranslated by Google
Response from Property: Salam hangat dari The Grand Palace Yogyakarta. Terima kasih Bapak/Ibu, untuk meluangkan waktu memberikan pengalaman menginap selama di The Grand Palace Yogyakarta. Kami sangat senang mengetahui bahwa ulasan Anda sangat membantu kemajuan pelayanan hotel kami untuk ke depannya. Anda akan menemukan kesan yang lebih baik lagi di kesempatan kedatangan Anda di lain waktu. Kami sangat menghargai ulasan Anda. Sampai berjumpa di lain waktu di hotel kami. Terima kasih. Hormat kami, The Grand Palace Yogyakarta
Anonymous User
Superior Twin Bed
Stayed in Jan 2025
Business travellers
30 review
6.0/10
Posted on Feb 28, 2025
The hotel looks very beautiful from the outside, the lobby is also very beautiful, the room is not very big, there are a lot of insects, there are a lot of small cockroaches, everywhere is unhygienic, even on the small table, I complained to the front desk and the cleaners, but it was useless. This is because the management did not pay attention to it.
Original TextTranslated by Google
Response from Property: Warm greetings from The Grand Palace Yogyakarta. Thank you for taking the time to share your experience while staying at The Grand Palace Yogyakarta. We are very pleased to know that your review has greatly helped the progress of our hotel services in the future. You will find a better impression on your next visit. We greatly appreciate your review. See you again at our hotel. Thank you. Best regards, The Grand Palace Yogyakarta.
Audina Oktaviana
Superior King Bed
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Jan 28, 2025
All the hotel staff are friendly 🙏🏻 The swimming pool is suitable for children " and the price is affordable.
Original TextTranslated by Google
Response from Property: Salam hangat dari The Grand Palace Yogyakarta. Terima kasih Ibu Audina Oktaviana, untuk meluangkan waktu memberikan pengalaman menginap selama di The Grand Palace Yogyakarta. Kami sangat senang mengetahui bahwa ulasan Anda sangat membantu kemajuan pelayanan hotel kami untuk ke depannya. Anda akan menemukan kesan yang lebih baik lagi di kesempatan kedatangan Anda di lain waktu. Kami sangat menghargai ulasan Anda. Sampai berjumpa di lain waktu di hotel kami. Terima kasih. Hormat kami, RM Tri Arachis H. General Manager
Jianhongdehong
Family Room
Stayed in Jun 2024
Family
66 review
10.0/10
Outstanding
Posted on Jul 28, 2024
The hotel entrance and lobby are quite grand, the room is also large and clean, with direct access to the swimming pool, the breakfast is OK, the price is not high, and the cost performance is high. There are mosquitoes at night, so the air conditioner needs to be turned down.
Original TextTranslated by Google
Response from Property: Dear Mr Jianhongdehong, Thank you for staying at The Grand Palace Yogyakarta. We hope that you enjoyed your stay with us and satisfied with our service and generously recommended us to fellow travelers. We hope to continuously serve all of our guest better. We look forward to your next visit. Regards, The Grand Palace Yogyakarta
Guest User
Superior King Bed
Stayed in Jun 2024
Couples
1 review
8.5/10
Very Good
Posted on Aug 1, 2024
Very nice hotel, friendly staff, great room.
Original TextTranslated by Google
Response from Property: Dear Mr Tamu, Thank you for staying at The Grand Palace Yogyakarta. We hope that you enjoyed your stay with us and satisfied with our service and generously recommended us to fellow travelers. We hope to continuously serve all of our guest better. We look forward to your next visit. Regards, The Grand Palace Yogyakarta
Guest User
Family Room
Stayed in Jul 2024
Family
3 review
6.0/10
Posted on Aug 17, 2024
There is no elevator, so it was a bit difficult for us staying on the second floor to carry our luggage.
A friendly porter was on hand to help us upon arrival, but we had some trouble checking out.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for staying at The Grand Palace Yogyakarta. We hope that you enjoyed your stay with us and satisfied with our service and generously recommended us to fellow travelers. We hope to continuously serve all of our guest better. We look forward to your next visit. Regards, The Grand Palace Yogyakarta