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Location9.7
Amenities9.5
Service9.7
Cleanliness9.7
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All reviews(1965)
Positive reviews(1947)
Reviews with photos/video(624)
Delicious breakfast(269)
Convenient for shopping(201)
Friendly front desk staff(136)
Parking difficult(101)
Excellent afternoon tea(101)
Well designed(79)
Located in the city centre(76)
Loved the night views(74)
Negative reviews(18)
Guest User
Family-friendly Suite
Stayed in Jul 2026
Family
4 reviews
10/10
Outstanding
Posted on Aug 7, 2026
The hotel was very comfortable, and both the elderly and children loved it. The staff were also very attentive. We were able to check in quickly even during peak season, which was really great. The front desk lady was also very polite.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您選擇滿洲里大飯店並分享入住體驗。得知您與長輩、孩子都感到舒適愉悦,且對工作人員的貼心服務以及旺季仍能快速辦理入住給予肯定,我們深表感謝。前台同事的熱情周到也會成為我們繼續提升服務品質的動力。期待您和家人再次光臨滿洲里大飯店,繼續收穫温馨與安心的旅途時光。
xilq3i
Family Friendly Room
Stayed in Jun 2026
Family
12 reviews
10/10
Outstanding
Posted on Aug 4, 2026
Facilities: The room has a Russian theme, it's spacious and very comfortable.
Service: The front desk staff are attentive, they provide important information and even offer free printing services.
Breakfast is generous, and there's an all-day 'Starry Russian Afternoon Tea'.
The hotel is located right in the city center, not far from the National Gate scenic area. Luburi Russian Restaurant is just a 3-minute walk away.
Original textTranslated by Google
Response from Property: 【Exquisite Afternoon Tea】【Complimentary Welcome Fruit】【Located in the Core Business District】【Overlooking the City Night View】【8 km from the National Gate Scenic Area】【7 km from the Matryoshka Doll Scenic Area】Dear Guest, Thank you for choosing to stay at Manzhouli Grand Hotel and sharing such a meticulous stay experience. We are honored to learn that you appreciated the Russian-style design of the rooms, the spacious and comfortable stay, and the thoughtful and meticulous service at the front desk, as well as the convenient support such as free printing. At the same time, we are gratified that the rich breakfast, the all-day starry Russian afternoon tea, and the hotel's excellent location in the city center added convenience and enjoyment to your trip. We look forward to your next visit and continuing to provide you with an even better stay experience.
Hotels in Manzhouli aren't exactly cheap, but the facilities are definitely a bit dated. The decor tends to be quite 'vintage,' which I guess is part of the local charm. Both breakfast and afternoon tea were pretty basic. However, the location is fantastic! It's super convenient for an evening stroll on the pedestrian street, which was bustling with people, including many Russians, and plenty of Russian and Mongolian-style shops selling local snacks, alcohol, and dairy products. The dairy and ice cream were really tasty, and there were lots of restaurants too. The service was good. Oh, and there are many shops selling wool felt soap nearby, and this one was particularly lovely, haha!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing Manzhouli Grand Hotel and for sharing your detailed experience of your stay. We are delighted that the hotel's location and the rich, exotic atmosphere of the surrounding area left a deep impression on you. Strolling along the pedestrian street at night, browsing the unique shops, and sampling dairy products and ice cream truly captured the unique flavor of Manzhouli. We also appreciate your positive feedback on our service. Regarding your comments about the somewhat dated facilities, the retro decor, and the relatively simple breakfast and afternoon tea, we sincerely appreciate your honest feedback and will pay closer attention to these aspects of the experience. We look forward to welcoming you back to this fascinating border city in the future with an even more comfortable and thoughtful stay.
^_ranshaodemantou
Business Queen Room
Stayed in May 2026
Couple
137 reviews
10/10
Outstanding
Posted on Jun 30, 2026
The complimentary Russian-style afternoon tea buffet was absolutely fantastic! The Russian tiramisu was super delicious, and the timing was very convenient, from 10:30 AM to 10:00 PM.
The complimentary fruit was also of excellent quality, not just a formality.
Needless to say, the environment is great, right on the China-Soviet Golden Street, making it very convenient for getting around and dining.
After afternoon tea, I completely forgot to check out and accidentally took the room card with me. When I called the hotel to discuss a solution, they told me to just keep it as a souvenir! Wow, I'm incredibly grateful!
Original textTranslated by Google
Response from Property: 親愛的賓客,非常感謝您細緻又暖心的滿分好評!很高興咱們贈送的星空俄式自助下午茶、地道俄式提拉米蘇能俘獲您的味蕾,鮮美的鮮果我們堅持選用優質食材,拒絕敷衍走形式,能得到您的認可我們倍感榮幸~酒店坐落中蘇金街核心地段,出行、覓食都十分便利,復古俄式環境也是我們用心打造的特色,希望給您帶來沉浸式體驗。房卡的小事不必放在心上,能成為您旅途小小的紀念我們也很開心!十分感謝您的包容與喜愛,我們會持續用心把控餐食品質與服務細節,期待您再次蒞臨,再赴浪漫俄式星空下午茶之約,祝您萬事順遂!
Guest User
Business Queen Room
Stayed in May 2026
Other
8 reviews
10/10
Outstanding
Posted on Jun 28, 2026
The room was clean and well-maintained, with excellent facilities. The service was very attentive, and the location was super convenient, right in the city center. The food was also great. Highly recommend!
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您的滿分好評!滿洲里大飯店地處市中心核心位置,出行購物十分便捷。我們每日嚴格做好客房清潔維護,配齊各類旅居設施,同時用心把控餐食品質,全體員工力求提供細緻周到的服務。方方面面能得到您的認可,我們倍感欣慰,期待您下次再來滿洲里入住!
Guest User
Business Double Occupancy Room (Cityscape View + Zero-Pressure Pillows)
Stayed in Apr 2026
Other
19 reviews
10/10
Outstanding
Posted on Jun 2, 2026
They upgraded us, an older couple, to a Russian-style room. The facilities were excellent and fully equipped, the toiletries were good, and the shower water was nice and hot – perfect for unwinding. It was clean and well-maintained, with timely housekeeping. The hotel is located on Zhongsu Jinjie, a bustling street, making shopping and getting around very convenient; it was easy to hail a taxi quickly from the roadside. The service deserves a special mention; the front desk staff were warm and thoughtful. They even allowed us to have an early breakfast because we had to catch a morning train. The Russian-style buffet afternoon tea was a comfortable spot for relaxing and chatting.
Original textTranslated by Google
6/12
Response from Property: Dear Guests, thank you for your thoughtful review! We are delighted that your upgraded Russian-style room received such positive feedback. The room was well-equipped, had plenty of hot water, and was promptly cleaned. The hotel is conveniently located on the Sino-Soviet Golden Street, making shopping and taxi access easy. Thank you for appreciating the front desk's attentive service; arranging an early meal for you while you caught your train, and the delightful afternoon tea buffet was also a thoughtfully designed relaxation experience. We wish you both good health and all the best, and look forward to your next visit!
This hotel, Chen, doesn't really have a sense of history. However, the front desk service at Manzhouli Grand Hotel was incredibly warm, I'd give it a perfect score! Xiao Zhu was efficient and very enthusiastic. The location is excellent, and overall, my stay was fantastic. Highly recommended!
Original textTranslated by Google
Response from Property: [Exquisite Afternoon Tea] [Complimentary Welcome Fruit] [Located in the heart of the business district] [Overlooking the city night view] [8 km from the National Gate Scenic Area] [7 km from the Matryoshka Doll Scenic Area] Dear Guest, thank you so much for your wonderful review and recognition! The Manzhouli Grand Hotel boasts a retro historical ambiance, carrying the unique urban charm of the city, and we are delighted that you enjoyed this atmosphere. We are especially pleased that you gave front desk staff Xiao Zhu a perfect score for her service. Efficiency and warm hospitality are the service principles of every one of our employees, and we will definitely pass on your praise to Xiao Zhu. The hotel is located in a prime downtown location, making it extremely convenient for shopping and sightseeing. We are honored to have provided you with an excellent stay! We look forward to your next visit to the Manzhouli Grand Hotel; we eagerly await your return!
Guest User
Business Double Occupancy Room (Cityscape View + Zero-Pressure Pillows)
Stayed in May 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Jun 15, 2026
Huge shout-out to Ms. Zhu and the entire staff at Manzhouli Grand Hotel! Check-in was incredibly efficient, with no long waits at all. The front desk service was warm, polite, and the staff were impeccably dressed. Their attention to detail was truly heartwarming. The hotel's prime location on Zhongsu Street makes it super convenient for getting around and shopping. It was an excellent service experience. This is definitely my top choice for accommodation in Manzhouli, five-star recommendation!
Original textTranslated by Google
Response from Property: [Exquisite Afternoon Tea] [Complimentary Welcome Fruit] [Located in the heart of the business district] [Overlooking the city night view] [8 km from the National Gate Scenic Area] [7 km from the Matryoshka Doll Scenic Area] Dear Guest, thank you so much for your five-star recommendation! We are especially delighted that you specifically praised our front desk staff member, Mr. Zhu. We will immediately convey this heartwarming compliment to him, which is the greatest encouragement for his efficient service. The hotel maintains a uniform and elegant style, and the front desk staff always greets every guest with a polite and enthusiastic attitude, striving to minimize check-in waiting time and paying attention to every thoughtful detail of service. The hotel is located in the heart of Zhongsu Street, making it very convenient for shopping and sightseeing. We are honored to provide you with an excellent stay experience, and it is a great honor for us to choose us for your stay in Manzhouli. We look forward to your next trip to this border city and staying at the Manzhouli Grand Hotel again!
Guest User
Business Double Occupancy Room (Cityscape View + Zero-Pressure Pillows)
Stayed in May 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jun 15, 2026
The most pleasant surprise of my Manzhouli trip was the front desk service at the Manzhouli Hotel, which I absolutely have to praise in a review. We were warmly welcomed upon arrival, and Xiao Zhu handled the check-in process efficiently and smoothly. We were even pleasantly surprised with a free upgrade to a room with a view, which far exceeded our expectations.
Original textTranslated by Google
Response from Property: [Exquisite Afternoon Tea] [Complimentary Welcome Fruit] [Located in the Core Business District] [Overlooking the City Night View] [8 km from the National Gate Scenic Area] [7 km from the Matryoshka Doll Scenic Area] Dear Guest, thank you so much for your thoughtful review! We are all delighted that our trip to Manzhouli was such a pleasant surprise for you! We especially appreciate your praise of Xiao Zhu at the front desk; we will convey your appreciation to him immediately. Providing attentive service and efficient check-in is our consistent service standard. The complimentary upgrade to a scenic view room is also our way of hoping to give you a delightful surprise during your trip. Exceeding your expectations is our greatest wish. Our hotel is located in the heart of the Zhongsu Golden Street, and our scenic view rooms offer panoramic views of the border city. We look forward to your next visit to Manzhouli, where we will continue to provide you with thoughtful service and wonderful surprises. We eagerly await your return to Manzhouli Grand Hotel!
albertzhu2002
Business Queen Room
Stayed in May 2026
Travelling with friends
34 reviews
10/10
Outstanding
Posted on Jun 10, 2026
A trip to Northeast China isn't complete without visiting Manzhouli, and if you go to Manzhouli, I highly recommend staying at the 'Manzhouli Grand Hotel.' This century-old hotel, located right by the pedestrian street in the city center, boasts impressive interior design and excellent facilities. The front desk staff, from their attire to their service, were all very professional and warm. It's incredibly convenient for shopping and dining. The hotel management also genuinely values guest feedback and suggestions, which makes it feel like this hotel is still vibrant and will only get better. A very satisfying stay.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your kind recommendation and high praise. As a century-old establishment, we are always dedicated to perfecting our decor and facilities, and we are committed to welcoming every guest with professional and enthusiastic service. Valuing every suggestion and continuously improving is a long-standing principle of ours. We are honored that your stay was satisfactory, and we look forward to welcoming you back to Manzhouli and meeting you again!
Guest User
Business Queen Room
Stayed in May 2026
Solo traveller
9 reviews
10/10
Outstanding
Posted on Jun 3, 2026
Looking back at the room type description, I realized the hotel upgraded my room! It had a truly retro Russian decor, and that fan actually worked! 😂 The mattress was incredibly comfortable; I slept soundly until morning. Breakfast was decent too. For parking, you can find free spots on the roadside both north and south. It's best to look for a space after meal times, as you can often park right in front. The location is right on Zhongsu Golden Street, which is a prime area. I highly recommend staying here. There are many great small restaurants worth exploring on 1st, 2nd, and 3rd Streets nearby, and the Soviet Red Army Martyrs' Cemetery is just a few streets away.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您細緻全面的用心評價!酒店地處中蘇金街核心位置,去往滿洲里各大知名景點路程很近,出行觀光十分省心。很榮幸免費升級房型為您帶來意外驚喜,客房原汁原味的俄式復古裝潢、老式可運轉吊扇獨具年代韻味,柔軟舒適的床墊讓您安眠整宿。周邊一二三道街遍佈本地特色小吃館,美食選擇豐富,前往蘇聯紅軍烈士陵園也十分便捷;酒店南北沿街均可免費停車,錯峯用餐時段更容易就近泊車。可口的早餐搭配完善的地理位置,承蒙您熱心推薦,我們將持續優化軟硬件,期待您再次蒞臨滿洲里,繼續探尋邊城風光!
KostaAlone
Business Double Occupancy Room (Cityscape View + Zero-Pressure Pillows)
Stayed in Apr 2026
Family
20 reviews
10/10
Outstanding
Posted on May 28, 2026
The hotel is right next to Zhongsu Golden Street, making shopping incredibly convenient. As a historic hotel with a century-long legacy, its facilities are comprehensive, and the service is prompt and responsive.
Original textTranslated by Google
Response from Property: 【精美下午茶】【免費歡迎水果】【位於核心商圈】【俯瞰城市夜景】【距國門景區8公里】【距套娃景區7公里】尊敬的賓客,我們非常榮幸得到您對我們環境及服務的認可,我們會一如既往的保持着優質服務哦,也感謝您將這份喜歡分享給大家,我們將一切從心出發視為我們的目標和動力,你在入住期間的一切我們都尤為關心.衷心期待您的再次光臨!
Guest User
Business Double Occupancy Room (Cityscape View + Zero-Pressure Pillows)
Stayed in Apr 2026
Other
37 reviews
10/10
Outstanding
Posted on May 21, 2026
The front desk staff were warm and welcoming, always greeting us with a smile. The environment was clean and tidy.
Original textTranslated by Google
Response from Property: 【Exquisite Afternoon Tea】【Complimentary Welcome Fruit】【Located in the Core Business District】【Overlooking the City Night View】【8 km from the National Gate Scenic Area】【7 km from the Matryoshka Doll Scenic Area】Dear Guest, your taste is truly discerning. The Manzhouli Grand Hotel is located in the city center, right in front of the century-old Sino-Soviet Pedestrian Street. The bustling street and the dazzling array of Russian goods are captivating. The Manzhouli Grand Hotel is a landmark building in the city, and the design of the guest rooms, as well as the cups, carpets, and other amenities, are all sourced from Moscow. Each room is a scenic room, offering panoramic views of the vibrant city nightscape and a distant view of the Sino-Russian border. The hotel's collection of old photographs of Manzhouli and antique Russian artifacts bears witness to the century-long history of this border town, some of which are now unique. The entire hotel staff looks forward to your next visit!
Guest User
Business Queen Room
Stayed in Apr 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on May 20, 2026
Booked this hotel for my parents and was worried they might not like it, so I called to check in. The service was excellent. The hotel environment is lovely, and the style is quite unique. The location is also very convenient.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您貼心為家人預訂客房!很高興溝通服務讓您倍感放心,酒店獨特別緻的俄式風貌、舒適宜居的環境,加上優越的區位條件,能給長輩舒心的入住體驗。我們會一如既往用心照料每一位賓客,也祝您家人居住舒心,期待後續再度相逢。
Guest User
Business Queen Room
Stayed in Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 19, 2026
The hotel's location is excellent, making it very convenient to get around. The room was spotlessly clean, with no strange odors, and the soundproofing was good, ensuring a very peaceful night's sleep. The front desk staff were gentle and polite. The toiletries were comprehensive, and the value for money was absolutely amazing. It's definitely my top choice for accommodation when traveling!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您的滿分好評與鼎力認可!很高興您認可酒店優越的地理位置,出行遊玩便捷省心。客房堅持細緻清潔消殺,全力保持乾淨整潔無異味,同時用心做好客房隔音,衹為讓您每晚都能酣然安睡。十分榮幸前台温柔有禮的服務能讓您倍感舒心,酒店配齊齊全實用的洗漱用品,用心兼顧入住每一處細節。超高的入住性價比得到您的喜愛,我們倍感榮幸。我們會始終堅守品質服務,用心做好每一處細節,不負您的青睞與首選推薦,誠摯期待您再次光臨,祝您旅途順遂,萬事順心!