Guest Reviews of Muthu Keekorok Lodge, Maasai Mara, Narok
8.8/10
Very Good
65 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.7
Service8.8
Cleanliness8.7
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Positive reviews(41)
Reviews with photos/video(18)
Negative reviews(7)
213260****
Standard Room
Stayed in Aug 2024
Business traveller
3 review
2.0/10
Posted on Oct 16, 2024
This hotel has made false advertising and has been complained to the Industry and Commerce Bureau
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Luis 🇵🇹
Stayed in Jul 2024
Travelling with friends
46 review
10/10
Outstanding
Posted on Oct 8, 2024
The location is excellent, the rooms are spacious and bright, and the facilities are complete. The service team is warm and friendly, and the food is delicious and diverse, making people linger. Whether it is a leisure vacation or an adventure trip, this is a perfect choice for staying, highly recommended!
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M548084****
Stayed in Jul 2023
Family
1 review
10/10
Outstanding
Posted on Aug 17, 2023
The room is pretty good, clean and hygienic. The food for three meals is rich in variety, delicious in color, fragrance and taste. There are also enthusiastic Maasai people. It was a wonderful experience...
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M46098****
Stayed in Jun 2023
Family
7 review
8.0/10
Very Good
Posted on Aug 8, 2023
The hotel is in the park, and the external environment is very good. The room is relatively old and the domestic Samsung is similar. There are not many varieties of food for three meals, but the taste is not bad.
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glassman
Stayed in Jun 2023
Family
50 review
6.0/10
Posted on Jul 20, 2023
The location of the hotel is very good, in the Masai Mara Park, it is very convenient to go to Safari. The environment of the hotel is also good, you can have close contact with wild animals. But the facilities in the hotel room are very poor, the door lock is broken, the bathroom door cannot be closed, and the water is yellow. Service is average.
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M36509****
Chalet
Stayed in Sep 2025
Couple
18 review
10/10
Outstanding
Posted on Oct 21, 2025
酒店非常體貼入微,服務特別貼切。食物也挺好!有機會再來,一定還住這裏……
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M527977****
Luxury Room
Stayed in May 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Sep 2, 2025
滿意
公區環境很不錯
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Kunj B
Stayed in Aug 2025
Family
10/10
Outstanding
Posted on Sep 29, 2025
I would like to take a moment to appreciate the wonderful hospitality we experienced at Keekorok Lodge during our recent 4-day visit to the Masai Mara with my father. Our stay was truly memorable, thanks to the warm and attentive staff who went out of their way to make us feel at home. The buffet meals served three times a day deserve a special mention—we were always well-fed before and after our safaris. A heartfelt thanks to Mr. Manish Kumar for his warm welcome and for accommodating our special requests. He thoughtfully arranged Mogos for us, and later even packed delicious Aloo Parathas for our bush lunch, which we enjoyed thoroughly in the middle of the savannah. The packed meals were neatly prepared, tidy, and easy to carry, making the safari experience all the more enjoyable. The overall hospitality of the staff, led by Mr. Manish, made our stay extremely comfortable. We left Keekorok Lodge completely satisfied and would highly recommend it, especially to fellow Indian travelers, for the following reasons: 1. Availability of Indian meals 2. Convenient location inside the Masai Mara National Reserve 3. Excellent professionalism and warm hospitality 4. 5 minutes drive to the keekorok airstrip. Keekorok Lodge truly made our trip special, and we are grateful for their outstanding service.
Response from Property: Dear Kunj, Thank you very much for sharing such a detailed and heartwarming review of your recent stay at Keekorok Lodge. We are delighted to know that you and your father had a truly memorable experience with us in the Masai Mara. It is wonderful to hear that our team’s hospitality made you feel at home, and we are especially pleased that Mr. Manish Kumar was able to accommodate your special requests and ensure your safari meals were both enjoyable and convenient. Your kind words will certainly be shared with him and the entire team, as they will be motivated by your appreciation. We are also grateful for your thoughtful recommendation to fellow travelers. It is our constant aim to provide authentic hospitality, comfortable stays, and dining experiences that meet the diverse needs of our guests. On behalf of all of us at Keekorok Lodge, thank you once again for choosing to stay with us and for highlighting the aspects that made your trip special. We truly look forward to welcoming you and your family back for another unforgettable safari adventure. Warm regards, Thomas General Manager Muthu Keekorok Lodge
lyndabJ5240MI
Stayed in Aug 2025
Couple
10/10
Outstanding
Posted on Sep 28, 2025
We stayed here in July for two nights and absolutely loved it! The staff were incredibly lovely and welcoming—especially the woman who greeted us at dinner both nights (I wish I could remember her name!). We loved exploring the beautiful grounds, and the Hippo Bar was such a unique experience—having a drink while watching the hippos was unforgettable. The lodge isn’t fenced, so animals do roam around at night, which only added to the magic of our stay. The rooms are a little dated, but it actually enhanced the rustic charm and fit perfectly with the vibe. The food was great, with plenty of variety to choose from. All in all, a fantastic experience that we’d happily recommend to anyone!
Response from Property: Dear Lynda, Thank you so much for your wonderful feedback. We’re delighted to hear that you found your stay magical and that our team made you feel so welcome. We’ll be sure to share your kind words with our staff, especially the dinner host who made such an impression. It’s lovely to know you enjoyed the grounds, the unique Hippo Bar experience, and the rustic charm of the lodge. We’re also glad that the variety and quality of food added to your experience. We truly appreciate your recommendation and look forward to welcoming you back for another unforgettable stay. Warm regards, Thomas Muthu Keekorok Lodge
huisant2014
Stayed in Aug 2025
Travelling with friends
10/10
Outstanding
Posted on Sep 13, 2025
This lodge might be a bit old but it's doesn't affect overall experience. It is actually much better condition than I imagine prior the stay. Room is exceptionally clean and smells good during my stay thanks to Janet, the housekeeper! My mornings always light up with great service from Mark, Joanne and Abel. Abel makes the best spicy omelette in the world!! Also not to forget my favourite staff at this hotel, Gwendoline! Super sweet and cheerful girl although her task is just cooking the pasta! Will never forget their exceptional service extended during my stay. There's also a cute hippo bar where you'll see clan of hippo in the pool while having a drink. Will absolutely choose Keekorok again and again!
Response from Property: Dear Chloe, Thank you so much for your heartwarming review. We’re delighted to hear that your stay with us exceeded expectations and that the lodge, despite its age, provided you with a comfortable and memorable experience. It’s wonderful to know that Janet’s attention to detail, Mark, Joanne, and Abel’s warm hospitality, and Gwendoline’s cheerful service all made such a lasting impression on you. We will make sure to pass along your special mentions—especially Abel for his famous spicy omelette! We’re also glad you enjoyed the unique setting of our Hippo Bar, which truly captures the spirit of the Maasai Mara. Your kind words mean a lot to the whole team, and we can’t wait to welcome you back to Keekorok again and again. Warm regards, Thomas Muthu Keekorok Lodge
MillenialExplorer90
Stayed in Aug 2025
Couple
10/10
Outstanding
Posted on Sep 4, 2025
We recently stayed at Keekorok and thoroughly enjoyed the experience. All of the staff were helpful and friendly from the moment we arrived to the moment we left. We stayed in the chalet room which was quite basic, but had all the amenities we needed and was clean and functional. We spent most of our time out on game drives so didn’t need a luxurious room to stay in. The food at meal times was lovely and varied, the staff were always really friendly and polite. We also really enjoyed the hippo bar and watching hippos with elephants and buffalo in the distance. There was also the added experience of hippos and zebras in the grounds at night outside your room - unlike anything else! Our game driver Emanuel was fantastic. He really knew the area and where to find the animals so that we could see all the big five and really experience the Masai Mara. After reading some negative reviews, we were slightly cautious about staying here, but honestly couldn’t have had a better time.
6/7
Response from Property: Dear MIllenial Explorer, Thank you for sharing such a detailed and thoughtful review of your stay with us at Keekorok. We’re delighted to hear that you enjoyed the warm hospitality of our team, the comfort of your chalet, and the variety of food at mealtimes. It’s wonderful to know that the hippo bar, the unique wildlife encounters around the lodge, and your game drives with Emanuel made your experience so memorable. We will be sure to pass on your praise to him, as he will be thrilled to know he helped you see the Big Five. We truly appreciate you giving us the opportunity despite reading mixed reviews, and we’re so pleased that your experience exceeded expectations. It was a pleasure hosting you, and we look forward to welcoming you back for another unforgettable safari adventure in the Maasai Mara. Warm regards, Thomas Muthu Keekorok Lodge
Peter12398701
Stayed in Jul 2025
Travelling with friends
10/10
Outstanding
Posted on Aug 26, 2025
MGM Keekorok Lodge , This was our second visit to this place,and I must say place has become better. Food was buffet type and had big spread of salads ,desserts and hot dishes , as well one of the evening chef has prepared African delicacy for us .we have enjoyed the food. Rooms were clean and provided with extra towels in the room Unfortunately when we were here hippo pond was not in operation though we have seen hippos in the hotel ground. All the staff were very helpful during our stay Edwin , Kennedy , Manish and David Thanks to everyone
Response from Property: Dear Peter, Thank you for choosing MGM Keekorok Lodge once again and for sharing such encouraging feedback. We are delighted to hear that you found your second visit even better than the first. It is wonderful to know you enjoyed the wide buffet selection and the special African delicacy prepared by our chef. We are also pleased that the cleanliness and thoughtful touches in the room, like the extra towels, made your stay more comfortable. We regret that the hippo pond was not in operation during your visit, but we are glad you still had the opportunity to spot hippos within our grounds. Your kind words for Edwin, Kennedy, Manish, and David have been shared with them and the team—they will be very proud to know they made a positive impression on your stay. We truly appreciate your continued support and look forward to welcoming you back for another memorable experience soon. Warm regards, Thomas General Manager MGM Keekorok Lodge
jeewakap2016
Stayed in Jul 2025
Travelling with friends
4.0/10
Posted on Aug 9, 2025
We booked this trip 8 months in advance, only to be informed just 8 hours before arrival that there was a “hot water issue” at our booked rooms. This turned out to be untrue — they were simply overbooked. As a result, we were forced to stay in another location, which meant we missed seeing one side of the Masai Mara that we had planned for. The food was extremely poor — the same limited menu every day with no variety, and no taste whatsoever. For a place that charges premium prices, the quality was well below expectations. To make matters worse, the generators frequently failed. We had to dine in complete darkness, and in the mornings before safaris, we were forced to get ready in pitch black. It was both inconvenient and unsafe. Overall, this was a huge letdown and not worth the money. The mismanagement, lack of honesty, and poor facilities overshadowed the beauty of the Mara. We have stayed in this lodge few times prior and never experienced this type of service. After new management has taken over things have gone from bad to worse. Such a beautiful property in a prime location has all gone to dogs.
6/9
Response from Property: Dear JEEWAKA, Thank you for taking the time to share such detailed feedback about your recent visit to Muthu Keekorok Lodge. We are truly sorry to learn that this stay fell far short of both your expectations and the positive experiences you’ve had with us in the past. Please accept our sincere apologies for the disruption caused by the change to your booking and the inconvenience of not being able to experience the part of the Masai Mara you had planned for. We also regret that our dining variety, generator reliability, and overall service did not meet the standards we aim to deliver. Your comments about the lack of menu variety and the impact of the power interruptions are important to us. We are reviewing our operational procedures, kitchen offerings, and backup systems to ensure more reliable facilities and a more enjoyable dining experience for our guests. We value the loyalty you have shown us in the past and it is disappointing to know we did not maintain the level of service you previously experienced. Please know that your concerns are being taken seriously by our management team, and we are committed to making the changes necessary to restore guest confidence. We hope we may have the chance to welcome you back in the future and provide the experience worthy of both the beauty of the Mara and your past stays with us. Kind regards, [Your Name] [Position] Muthu Keekorok Lodge
Guest User
Stayed in Oct 2025
Other
10/10
Outstanding
Posted on Nov 4, 2025
Just back from Safari across Kenya and spent 3 nights at Keekorok Lodge. 1stly the team here were great, very friendly and welcoming. My wife is GF and Lactose intolerant, the chefs and restaurant staff were great in ensuring they catered for her allergies and she never went hungry, with some dished made especially for her. We stayed in one of the detached lodges in the garden area and whilst it may not be the 1st in immaculate decoration it certainly served its purpose. comfortable and clean bedding, roll round mosquito net, great shower, powerful and HOT, so zero complaints about the room, we were just in it to sleep and shower, have stayed in worse hotel rooms in the UK, especially the shower! Only issue is you cant walk about freely between 19:00-06:00, well unless you want to come face to face with a Hippo (Not really an issue). One of the highlights of this hotel has to be the Hippo bar. It overlooks the Hippo pool with about 100 Hippos of all ages in it. Can create an interesting aroma if you are down wind, but an absolute privilege to be sat with a Beer whiling away an hour watching the Hippos interact with each other, oh and pass wind a lot ! The location of this hotel is its best feature, in the Masi Mara and on our Safari trips from the hotel we encountered many animals including Cheetahs, Lions, Leopards, Elephants, Zebra (100s) Buffalo, Wildebeest, Giraffes, etc etc etc, a great location and great experience. Thanks to all the staff at the Lodge.
Guest User
Stayed in Sep 2025
Other
10/10
Outstanding
Posted on Oct 31, 2025
This was our 2nd visit to Keekorok, We must say keekorok has changed for better. Food is far better than many places we visited in Kenya , Rooms were nice & clean but need renovation. Food Manager Manish was helpful to meet our elderly parents food requests. Hippo bar was the highlight of this place