Guest User
August 23, 2024
The online images and write up about this hotel had me completely fooled. In reality the hotel was tired and in desperate need of some TLC. The staff on reception were very polite and had good intentions, but everything else beyond that was a disaster. The room was very tired and in need of a makeover, the carpet was covered in stains ,the decor was shabby, half the smoke alarm was missing, the shower head was forcing the water out of the top with no sprinkle, the shower tray flooded and spilt over into the room within a couple of minutes use, the shower room door would not close and the decals were peeling back from the furniture The cocktail bar and restaurant are non existent and to my surprise had actually been closed for over a year - a fact that was not advertised on their website. In fairness to the staff at the hotel we did get offered another room, but this was only marginally better in that it had a functional leak free shower and a complete smoke alarm, all of the other issues previously mentioned apply to this room as well.