Springplace Inn & Suites

I paid for King w/accessable bathtub. Theonly thing accessible was the area of the bathroom the bathtub was an 18 inch or so step up to get in the shower. The mattresses were lumpy and old. There was no breakfast avaliable as was in the amenities list i will not ever book this placr again.

Horrible absolutely disgusting the rooms the sheets and over all experience terrible I would never recommend this place to anyone I feel like I need a tb shot after having to unfortunately stay there and couldn’t get my money back to take me and my children some where else reviews of rating are a lie they are not a 8.9 like the sign says in the lobby I would give them -10 stars don’t waist your money

We booked 4 rooms for one night. The first two rooms we were sent to were dirty, used linens, unmade beds, soiled toilets. They finally found 4 clean rooms on different floors, but even those were marginally clean. The crib provided was very old and had to be wiped down. The bathtubs were peeling and stained. Would not recommend to anyone.

They could not find my reservation at check in but honored the rate and room on my itinerary. Had trouble with the room lock not working but it was addressed and repaired immediately. Room was clean and hotel was in good shape for a couple nights stay.

Sign doesn’t match the name of the hotel so you probably will drive by thinking you’re at the wrong place. If you happen to have military ID and try to get they can’t change thing since I booked on *******

Run away, this place is terrible! Checking in there was a man sitting in the lobby watching rap videos loudly on his phone and gave me a terrible look. The room was filthy with dirt and hair in the tub, stains all over the bed. It was really gross. We hastily booked with another hotel and left as fast as we could. When we left that same guy was standing in his room with the foot open glaring at us as we’re walked by. We couldn’t wait to get out of there.

Front desk was kind. Cleaning lady was on her phone in the room blasting music, sat at desk for probably a solid 45 minutes. Put shower had black mold. We were told there would be breakfast served, and we did not receive that. Our pillows were brown, my asthmatic child coughed all night long. The mold in the shower wasn’t from one bad cleaning, that’s from continuous neglect. I have photos as well.

Don't know where to start. Very few towels, tiny soap, and not anything for morning breakfast. Not even coffee. We will never choose this Hotel group again.

I was put in a room where the key didn’t work. I made multiple trips to the front desk due to my key not working. It never worked and I couldn’t be moved because the rooms were allegedly all booked. Maintenance or whoever it was, had to let me in but I never got a key. So, I couldn’t even leave my room that night. I kept calling the front desk but no one ever answered. Phone in the room didn’t work so I had to use my cell. There was no WiFi password in the room and I never got access to that either. The whole point was for me to work and relax. However, I could do neither. I eventually ended up just leaving the hotel at like 2am. Never had such a terrible experience with a hotel. I’m not blaming the staff. I honestly think the issue was beyond them. I have never had a hotel where the room key never worked and they had to use a machine to let me in