Dear hotel management team,
I am writing this letter to express my satisfaction and provide feedback regarding your hotel. Overall, I am satisfied with the hotel's environment, and the cleanliness is acceptable. However, I am extremely disappointed with the service. I encountered some issues and felt that the quality of service did not meet my expectations. On the other hand, I am satisfied with the indoor facilities, and there are no issues to mention in that regard.
I hope the hotel will prioritize the needs of its guests and provide better service. A good service experience is an essential component of a successful hotel, and I believe the hotel has the capability to improve in this aspect.
Thank you once again for your time and attention. I hope the hotel can elevate its service level to provide a more superior accommodation experience.