Grand Pasa Hotel

Currently staying at this hotel and I cannot fault it. Beautiful rooms, lovely staff and amazing food 😍 😋 The entertainment staff here are the best 👌🏽 Connor is an absolutely amazing guy who does his best to please everyone and is fantastic with the kids as is Becky and Naz and Ali ♥️ We will 100% be back x

One of the most amazing hotels I have stayed in staff where so friendly and always very helpful. It has really great entertainment with an excellent entertainment team Connor was amazing spoke to everyone everyday and involved everyone all the staff are an asset to the hotel. ❤️❤️ Had a Turkish bath which was amazing and carried this on with a further 3 massage sessions which really helped with my back and leg problems the staff in their where so friendly and gave an excellent service. ❤️ We all had an all round amazing time there and will definitely be returning again next year this is one hotel I would recommend to everybody it caters for everyone had the most amazing time from start to finish.

Majority of the staff are great let down by totally incompetent reception staff and hard sell entertainment staff.. They are useless on reception could not sort out anything properly - one young lady hovering around manning the desk with another guy, came out to see me on the 10/5 in the morning to then tell me she could not help and her colleague would deal with sorting out a safe. He was dealing with another customer and she came out another 3 times whilst I was waiting to ask me what I wanted. Are you really telling me your staff cannot remember guests within speaking to me a minute earlier - she did this 3 times in 5 minutes - Really Entertainment is pretty dreadful gave that a miss all week - so poor And got caught by your guy doing photographs in the evening - I was not interested but ****** us im for taking around 100 photographs which is ridiculous - if I knew I was going to be subjected to this would have given it a wide berth. Once he had finished (perhaps his battery had run out on his camera) all the his smiles went and he said for me to wait around for 15 minutes as he would sit down with us and go through them - no chance!. I reckon he put sone tracking device on me as we went out straight out after and he almost jumped on us when we got back 2 hours later - I was not interested in seeing anything and then next morning again first step in the reception he was onto me again - ridiculous pressure tactics told him to get lost - general manager sort out your incompetent and pressure selling staff - it’s not 5 stars

Best experience, I went with my family and I have never experienced friendlier staff. They are all very accommodating. The food is gorgeous and the rooms are very clean. One of the staff members we meet named speedy, he was great. He convinced us to get a Turkish bath and is was the best thing. Overall the best hotel yet.

This was my second time at the Grand Pasa Hotel. I absolutely love everything about it. The staff are so warm and welcoming. Any help you need they are there. The rooms are very clean and spacious. They are kept very clean by the housekeepers. The food is amazing, they cater for everyone. From the waiter's to the bar staff to the entertainers, to the cleaners, all of them do any amazing job and they are aways smiling 😊. Only been home 2 days and I miss the place already. Highly recommend hotel. Entertainment is great for kids and adult's. The guy's do an amazing job. Ali, Connor, Becky , Lillith, 👍 Definitely ⭐️⭐️⭐️⭐️⭐️

It was my first time at the hotel and I liked it very much. The food was delicious. I liked the spa. The animation team and shows were great. Becky was very sweet and smiling :)))) I will come again with my friend ...............................