Name: Extended Stay America Suites - St Louis - Westport - E Lackland Rd
Address: 11827 Lackland Rd, Maryland Heights Township, Missouri, 63146, 11827 Lackland Rd, Overseas, United States
Rating: 3

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Extended Stay America Suites - St Louis - Westport - E Lackland Rd

Extended Stay America Suites - St Louis - Westport - E Lackland Rd Reviews

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Do I start with the underwear hanging in my shower when I arrived or do I start with the yelling and arguing in the parking lot at 11 pm.  And at midnight.  And at 3?  This was a Motel 6 room with an old, crappy fridge.  Avoid this shithole.

The staff was friendly and it was in a great location and very clean

Great service and the room was nice. A bit hot but ok. 

24 hour reception

Wi-Fi

Pets allowed

Breakfast

Non-smoking room

All Languages

English

All Room Types

Queen Studio-Non-Smoking

The hotel staff is friendly and each one treated me like I was their number one priority.  My room was clean and housekeeping staff always made sure that I had enough towels and clean bed linen.  The bed was comfortable and the laundry room was always clean.  I always request a room on the first floor on the backside of the building.    One of the best things about this location is access to the highway and local businesses.    My only issue is, hotel guests that leave their trash all over the sidewalks when there are signs indicating where trash rooms are located.

I do not recommend this place. Rusty/dirty cabinets, rug dirty/worn, smoke detector falling from ceiling, no light in refrigerator, only one office chair at dining table, leak in shower from upstairs room every time someone above us would take a shower. Toilet would not flush properly! When I asked for maintenance the first time, I was told he would be in at 9 am, then I was told noon, & finally when I called back they said he must have called off! Had to go to office to get plunger & plunge it myself! Luckily I kept the plunger in the bathroom because we had to use it quite often!  No cleaning lady…we stayed 4 nights & was told that we were not on the service list so if we needed anything like towels or utensils, we would have to go to front desk. When we requested utensils from office, among the silverware was a rusted can opener! No way would I have let anyone use that thing! I guess I should have asked for a second chair so we could both sit at table to eat but they probably would have given me a rusted/rotted, falling apart chair!! Also the heater would blow out a blast of cold air when it kicked on! There was a wide gap under the door where the draft stopper had come off so we had to put towels against door to keep winter cold air from coming in! Very disappointed for as much as we had to spend per night!  I will never stay here again!

I selected this hotel because it was a good price similar to other rooms but it was a suite and indicated breakfast was included. The rom was clean and the bed comfortable. But.. the breakfast indicated was lackluster. Al that was available was dry prepackaged muffins and oatmeal. The coffee was hot but only sweetened coffee mate creamer was available. Disgustingly sweet no milk. Useless as a breakfast. I saw a banana in the basket when I arrived so I know they had more. I asked the manager (around 7:50am) if they were going to refill the selection as there was only 3 muffins left. Any fruit. He said no we don’t offer fruit. Just what you see. Many of our customers are long term. Some have been living here since 2019. Kind of a flop house.

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14.8km from St.Louis Lambert International Airport

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Discover 83 reviews of Extended Stay America Suites - St Louis - Westport - E Lackland Rd, rated 3 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Extended Stay America Suites - St Louis - Westport - E Lackland Rd Reviews: 83 Verified Reviews Latest 2024 | Trip.com

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Extended Stay America Suites - St Louis - Westport - E Lackland Rd Reviews

Extended Stay America Suites - St Louis - Westport - E Lackland Rd

Extended Stay America Suites - St Louis - Westport - E Lackland Rd Guest Reviews

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