Fbc Fortuny Resort - Adults Only

Just returned from our 4th stay at Fbc Fortuny and again can not praise this place enough. All the staff from reception to housekeeping to Chill out bar staff are amazing and we cannot single any out. They are so friendly and always seem happy to chat and will go out of their way to make you stay the best. They all work so hard. It's is the perfect place to relax but only a short taxi away from bars and restaurants etc. We cannot wait to book again soon!! Thanks again Fbc Fortuny

Only home since last wk unfortunately due to family member bn sick wed to shorten r stay we really LOVED the quiet and tranquil vide in the hotel I was happy we’d chosen an adults only place .Staff r caring kind and really hard working the hotel is SPOTLESS .Food in restaurant is good the only NEGATIVE I give on the restaurant is THE CATS wondering around while ur eating discusting .A big shout out to both JOSE AND TOM at reception helping me in any way as to makin sure I got my refund because of having to return home early 10/10 to them both .The resort is a lil bit away from things the hotel needs to stock up supermarket better and for the sake of the GUESTS enjoying times in restaurant THE MANAGEMENT need to hire more staff for restaurant 2 hrs to get 2 courses is just not on .One staff in kitchen and one on floor with restaurant full and also online orders comin in from rooms also is just not acceptable the staff were clearly RAN OFF THEIR FEET .The pool bar is of no significance to the guests as uve to come into main bar/restaurant to let staff no ur at pool bar NOT MANNED full time .Air con in rooms only r room was upstairs .I loved the fact u could what’s app reception rather than goin down to any of ur requirements we got 2 beach towels for r stay and they can b changed twice a wk .Loved the sunbeds directly outside of r room although we didn’t have pool view we were happy where we were .Over all enjoyed r stay would stay again for definite .

Pros- kid free, generally you don’t need to get your towels down before 8 am, shop is open 24/7, staff are excellent. Accommodation is excellent, location is excellent- cons- WiFi is terrible, to write this review in my last week, I’m having to hotspot my husband’s WiFi, terrible connection!, some native customers have visiting guests, which take up the sun beds. If the life guard is off duty- people smoke around the pool area- annoying!… but the life guard is such a lovely/ helpful man!- all residents have their own sun beds- but unlike me, our beds are in the shade all day, even though we have a pool side apartment!, annoying!.. but we managed.

I went to FBC Fortuny for my 21st birthday back in November and I had the best time !! My first time in Gran Canaria as well as staying in an adult only hotel. It was really nice relaxing and exploring a new place for the first time. I have to give a shoutout to the restaurant staff. I don’t know there names but one has black hair and one has blonde hair. They were the sweetest people me and my mum have ever met. The food at the on-site restaurant was delicious every night 😍 I’m definitely missing my fortuny burger ha ha !! On the day of my actual birthday the two girls in the restaurant went out of their way to decorate the table for me and also even made me a cake with lots of other cakes to try too!! They even wrote Happy Birthday in chocolate sauce on the plate. It was so sweet of them and the two girls really looked after us well. So I give my thankyou to them. The hotel room was really nice and cosy. Just what you need after a nice day out or coming back in from a day of sunbathing around the pool. However upstairs in the bedroom there is no air conditioning and if you are there during the summer when it’s really hot. You would have to close your balcony door upstairs for the air conditioning to actually work. You can tell the staff really look after the hotel really well , there is always a maintenance guy who is always doing things during the day. Over all I really enjoyed this relaxing holiday and I cannot wait to return in November again for my birthday for the 2nd time