Ace Inn Matsumoto

Ace Inn Matsumoto Reviews

Ace Inn Matsumoto

1 Chome-1-3 Fukashi, Matsumoto City, Nagano Prefecture, 390-0815, JapanView Hotel Details
Ace Inn Matsumoto
Ace Inn MatsumotoAce Inn MatsumotoAce Inn Matsumoto
Check available rooms for your travel dates
We Price Match
1 night

Ace Inn Matsumoto Guest Reviews

4.2/5
Very Good
125 review
Verified reviews
Location4.6
Amenities4.0
Service4.2
Cleanliness4.1
Filter by:
Sort by:
All reviews(125)
Positive reviews(119)
Reviews with photos/video(33)
Convenient location(43)
Easy to get around(22)
Great value for money(12)
Close to train station(12)
Tasty food(11)
Relaxing hot springs(6)
Average sound insulation(4)
Friendly front desk staff(4)
Negative reviews(6)
En_eddy
Single Room-Non Smoking
Stayed in Mar 2025
Solo travellers
97 review
4.5/5
Great
Posted on Apr 4, 2025
Modern and business hotel near the Matsumoto JR station, it is just next door to the station. So far everything is good. Recommend people for short stay.
SABANCI
Semi Double Room-Non Smoking
Stayed in Mar 2025
Couples
12 review
3.7/5
Posted on Apr 22, 2025
When we entered the hotel, there was a strong smell of food. The reception was extremely respectful and helpful. The hotel room, bed and bathroom were smaller than expected. The television was outdated. I cannot say anything positive about the hotel itself, except for the location and the staff. Even the exterior of the building did not look good.
Yiruuuu
Semi Double Room-Non Smoking
Stayed in Sep 2024
Couples
10 review
4.2/5
Very Good
Posted on Oct 22, 2024
very convenient location near the Matsumoto JR station! Very attentive staffs! Basic amenities πŸ‘πŸ»
KY-Wong
Single Room-Non Smoking
Stayed in Sep 2024
Solo travellers
2 review
4.7/5
Amazing
Posted on Nov 9, 2024
Hotel is just a stone throw away from the Matsumoto train station. You have to do self check in. I arrived at the hotel early and hotel staff allowed me to leave my luggage at three hotel while I walk around town till check in time. Many amenities around the area for food. The bus terminal is just opposite the hotel. Visited Matsumoto castle and the city alps park. The park is a must go. You can either hike there or take the city bus from the bus terminal.
Apirudee
Semi Double Room-Smoking
Stayed in Sep 2024
Couples
2 review
4.7/5
Amazing
Posted on Oct 14, 2024
great location, near train station and bus terminal. good breakfast.
e.l.f.y
Single Room-Non Smoking
Stayed in Jan 2025
Solo travellers
15 review
5.0/5
Outstanding
Posted on Feb 24, 2025
Staff is very friendly and helpful. Breakfast provided is standard Japanese meal however there are many variety and tasty.
Jia Yen
Single Room-Smoking
Stayed in May 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Very near to train station and breakfast spread was good and decent. Room was standard size small though this is common in japan. Staff are helpful.
Guest User
Semi Double Room-Smoking
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Good service. First, we booked "smoking room" due to "non-smoking" was not available. Hotel officer changed us to non-smoking, Goodness ! Enjoy breakfast, good + delicious. Enjoy free coffee & tea (afternoon to aftermidnight)
GodIsGood365Days
Semi Double Room-Non Smoking
Stayed in Apr 2024
Travel with friends
17 review
4.5/5
Great
Posted on Jun 22, 2024
🌈 We were SUPER THANKFUL for the EXCELLENT location πŸ€— It was easy to get to the different places around Matsumoto πŸ‘πŸΌ However, we were a little disappointed that the double room was a little squeezy as the floor area was small πŸ’¬ Even the double bed πŸ›οΈ was actually too small for 2 persons πŸ‘€πŸ‘€ We wanted to book the twin room but it was fully booked during our period of stay πŸ˜‰ Nonetheless, the hotel was still a huge blessing to us as the location is what matters more to us πŸ€— Thank you very much, Staff of Matsumoto πŸ† We enjoyed the yummylicious daily breakfast & complimentary coffee at the lobby of your hotel 🍱 β˜•οΈ
Guest User
Semi Double Room-Non Smoking
Stayed in Apr 2024
Solo travellers
1 review
4.2/5
Very Good
Posted on May 19, 2024
Very close to the Matsumoto train station. I found hair in a bathtub but overall cleanliness is good. Breakfast was a typical Japanese breakfast.
Anonymous User
Semi Double Room-Non Smoking
Stayed in Sep 2024
Business travellers
5 review
4.0/5
Very Good
Posted on Nov 6, 2024
Goods
Siew Yin
Single Room-Non Smoking
Stayed in Sep 2024
Solo travellers
1 review
2.0/5
Posted on Jan 23, 2025
Room is not sound proof. The person next room snoring like crazy every night. Worst hotel I have ever stayed in Japan.
JF traveller
Single Room-Smoking
Stayed in Oct 2024
Solo travellers
22 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Everything is fine and the cp value is very high. The whole staying experience is good.
Guest User
Single Room-Non Smoking
Stayed in Sep 2024
Solo travellers
4 review
4.5/5
Great
Posted on Jan 15, 2025
Superior location. Good service. It is just a few minutes walk from train station.
Chu Tee
Single Room-Non Smoking
Stayed in Mar 2025
Business travellers
3 review
4.2/5
Very Good
Posted on Apr 11, 2025
Easily to get to the hotel.Very convenient .