1 Chome-1-3 Fukashi, Matsumoto City, Nagano Prefecture 390-0815, JapanView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Ace Inn Matsumoto
8.9/10
Very good
255 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.5
Service9.0
Cleanliness8.8
Filter by:
Sort by:
All reviews(255)
Positive reviews(248)
Reviews with photos/video(74)
Convenient location(53)
Delicious breakfast(50)
Easy to get around(40)
Close to train station(21)
Relaxing hot springs(19)
Strange smell in room(10)
Perfect for business trips(7)
Tasty coffee(7)
Negative reviews(7)
M87deyaojiu
Single Room-Non Smoking
Stayed in Jun 2026
Solo traveller
11 reviews
9.5/10
Amazing
Posted on Aug 10, 2026
The location is excellent, right across from the bus terminal and next to the tram stop, making Matsumoto a convenient hub for travel.
It's a standard Japanese business hotel. The room was a bit larger than expected, and the bathroom was also a bit more spacious, but only slightly so.
Check-in is self-service at a machine, and the accommodation tax can be paid by scanning a QR code. There's a free drink machine on the first floor, which is a nice touch. Breakfast is also free-entry, and while it's just basic items like bread and rice (with curry sauce), it's enough.
Original textTranslated by Google
anjelitarghh
Single Room-Non Smoking
Stayed in Jul 2026
Solo traveller
6 reviews
9.5/10
Amazing
Posted on Sep 3, 2026
I love youuu Ace Inn Matsumoto. Prime location, excellent service, decent breakfast.
bee cheng ng
Twin Room Non Smoking
Stayed in Jun 2026
Travelling with friends
25 reviews
9.0/10
Great
Posted on Jul 8, 2026
location was very convenient to reach yhe matsumoto station, matsumoto bus terminal. walking distance to matsumoto castle. staffs was friendly and helpful.
Banshanqiliping
Single Room-Non Smoking
Stayed in May 2026
Solo traveller
41 reviews
8.5/10
Very good
Posted on Aug 26, 2026
The hotel facilities are a bit old, but the location is excellent, right next to Matsumoto Station. What's even better, especially if you're heading to Kamikochi, is that the bus terminal for Kamikochi is just across the street.
Original textTranslated by Google
Anonymous User
Single Room-Non Smoking
Stayed in May 2026
Solo traveller
4 reviews
9.5/10
Amazing
Posted on Jun 27, 2026
Just the opposite of the bus station. Very convenient for anyone travelling by bus from-to Tokyo and Kamikochi. Also super close to the train station. Room is an average Japan size but i was able to place my 29 inch luggage so all is good. However, they only provide 1 pillow in the room.
Anonymous User
Single Room-Non Smoking
Stayed in Apr 2026
Solo traveller
17 reviews
8.0/10
Very good
Posted on May 7, 2026
Very close to Matsumoto Station, which made getting around super convenient. However, the overall environment was just okay. The bathtub was a bit small, and the breakfast selection wasn't very wide. Also, the microwave being on a different floor was a bit inconvenient.
Original textTranslated by Google
Zhenzhunaichano.1
Single Room-Non Smoking
Stayed in Apr 2026
Solo traveller
4 reviews
9.5/10
Amazing
Posted on May 5, 2026
This is the most conveniently located hotel I've ever stayed at! It's only about 100-200 meters from Matsumoto Station, so the location is absolutely superb. The hotel feels a bit dated, but it's generally clean, and the two older male staff members at check-in and check-out were both very friendly. Breakfast is included and pretty good, with a focus on bread.
Original textTranslated by Google
BON970
Twin Room Non Smoking
Stayed in Mar 2026
Travelling with friends
116 reviews
8.0/10
Very good
Posted on May 4, 2026
Turn right out of the station, less than 200 meters. The location is excellent, and there are many restaurants near Matsumoto JR Station, all within walking distance of the hotel. The room rate included breakfast, but strangely, there was no natto.
Original textTranslated by Google
Bolita
Single Room-Non Smoking
Stayed in Jul 2026
Solo traveller
5 reviews
9.5/10
Amazing
Posted on Aug 23, 2026
Good location. Near train station and bus station opposite the hotel. Convenient store and restaurant around the hotel. The room is reasonable. Breakfast start 06:30-09:30. not various breakfast but tasty. The staff is very nice.
Guest User
Single Room-Non Smoking
Stayed in Jul 2026
Solo traveller
2 reviews
9.0/10
Great
Posted on Aug 13, 2026
Excellent position, next to the train station and in front of the bus station. Walking distance from downtown and all touristic attractions. The interior could benefit from some refreshments.
Guest User
Semi Double Room-Non Smoking
Stayed in Apr 2026
Couple
3 reviews
9.0/10
Great
Posted on Jun 1, 2026
Good location, good ABF
Guest User
Single Room-Smoking
Stayed in Apr 2026
Solo traveller
8 reviews
7.0/10
Posted on May 26, 2026
The hotel located very near to Matsumoto station. The hotel service is generally good. However there are room for improvement. The room’s window I stayed could not be closed. It was cold during the night. The cloths dryers were not well maintained. Despite I loaded my cloths only about 80% full, they were all not dried. I paid the second time with a different dryer, there were still not fully dried. Breakfast is nice and simple.
Guest User
Single Room-Non Smoking
Stayed in Oct 2025
Solo traveller
20 reviews
10/10
Outstanding
Posted on Nov 15, 2025
The location is unbeatable! It's just 200 meters to the right after exiting the station. Remember to book your free onsen experience at Shofukan in the evening. Although Shofukan only offers one large pool, it's more than enough, especially since the hotel provides it for free. Plus, there's complimentary coffee and drinks on the first floor. The breakfast is a bit simple, but then again, it's free.
Original textTranslated by Google
LYvonne
Single Room-Non Smoking
Stayed in Oct 2025
Solo traveller
33 reviews
9.5/10
Amazing
Posted on Nov 16, 2025
Within a few minutes walk from the station. Convenient with JR, bus terminal, shopping and dining choices available just next to one another. Free breakfast and drink bar available for hotel guests.
Guest User
Single Room-Non Smoking
Stayed in Mar 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Apr 27, 2026
Second time stayin in this hotel.
Typical Japanese room size.
Bed is comfy and you are allowed to select your type of pillow (2 more alternatives) if you go to the counter for more pillow.
Very close to Matsumoto station and friendly hotel staff.