Smile Hotel Matsuyama

Smile Hotel Matsuyama Reviews

Smile Hotel Matsuyama

1 Chome-18-1 Katsuyamacho, Matsuyama City, Ehime Prefecture, 790-0878, JapanView hotel details
Smile Hotel Matsuyama
Smile Hotel MatsuyamaSmile Hotel MatsuyamaSmile Hotel Matsuyama
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Guest Reviews of Smile Hotel Matsuyama

8.8/10
Very good
134 review
Verified reviews
Location9.0
Amenities8.4
Service8.9
Cleanliness9.0
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All reviews(134)
Positive reviews(128)
Reviews with photos/video(36)
Great service(38)
Great value for money(24)
Convenient for shopping(11)
Awesome amenities(9)
Easy to get around(9)
Strange smell in room(6)
Located in the city centre(6)
Highly recommended(4)
Negative reviews(6)
Gippi
Stayed in Mar 2025
Couple
34 review
8.0/10
Very good
Posted on Apr 11, 2025
Very good position close to facilities and transport to dogo onsen and castle. Room is slightly larger than the average Japanese hotel, but unfortunately I can't forgive the presence of mold in the room and on the curtains. A very small attention would massively improve the quality of the room.
diziness
Stayed in Mar 2025
Other
1 review
7.5/10
Posted on Apr 10, 2025
Good location, 3 convenient stores and Tram station near by Hotel.
Emily.Wang
Standard Twin Room Smoking
Stayed in Oct 2025
Travelling with friends
15 review
9.0/10
Great
Posted on Dec 23, 2025
Good location, but the environment is so-so.
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Anonymous User
Stayed in Nov 2024
Couple
37 review
9.0/10
Great
Posted on Dec 29, 2024
Center of important landmarks. Had to pay extra for parking. One by one lift the car to upper floor. Overall is good
Joseph Kaore
Stayed in Aug 2024
Business traveller
3 review
3.5/10
Posted on Nov 1, 2024
It was..
Guest User
Stayed in Aug 2024
Couple
33 review
10/10
Outstanding
Posted on Sep 23, 2024
This hotel is very conveniently located. It's within walking distance of the ropeway to Matsuyama Castle and very close to trams going in both directions around the city center. My wife and I would definitely stay here again; it's less congested than the Dogo Onsen area. The staff are all very kind. The bed was very comfortable.
Ajisai j
Standard Twin Room Non Smoking
Stayed in Feb 2023
Couple
3 review
4.0/10
Posted on Mar 18, 2023
All staff were very friendly and helpful It was bit old place and needed to repaint to do but
Guest User
Standard Single Non Smoking
Stayed in Sep 2025
Business traveller
2 review
10/10
Outstanding
Posted on Oct 30, 2025
It was conveniently located near the bar district and I would like to use it again.
Original textTranslated by Google
Response from Property: この度はスマイルホテル松山をご利用いただきまして誠にありがとうございます。数あるホテルの中から当ホテルにご宿泊いただきまして大変恐縮でございます。お客様のご滞在中、有意義な時間を過ごされたご様子で安心しました。松山の観光にも満喫されましたなら幸いでございます。またのご利用お待ち申し上げております。
Guest User
Standard Twin Room Non Smoking
Stayed in Sep 2025
Travelling with friends
2 review
9.5/10
Amazing
Posted on Oct 4, 2025
Of course, compared to more expensive hotels, there are inevitable shortcomings (like a lack of space), but I think it offers the most essential amenities at the best price. :) My friend and I had a great two-night stay!
Original textTranslated by Google
Response from Property: 이번에는 스마일 호텔 마쓰야마를 이용해 주셔서 진심으로 감사드립니다. 고객님께서 저희 호텔의 서비스에 대해 만족해 주신 것 같아 기쁘게 생각합니다. 쾌적한 공간을 제공해 드릴 수 있었다면 다행으로 생각합니다. 다음 이용도 기대하고 있겠습니다.
헐 대박
Standard Single Smoking
Stayed in Aug 2025
Other
35 review
10/10
Outstanding
Posted on Sep 8, 2025
This is a great place to stay, conveniently located near the city center, Dogo Onsen, and a 7-Eleven just a minute's walk away. There are plenty of great restaurants nearby, so you won't have to worry about where to eat. The buffet breakfast is 900 yen, which is a good deal.
Original textTranslated by Google
Response from Property: 이번에는 스마일 호텔 마츠야마를 이용해 주셔서 진심으로 감사합니다. 고객님께서 당 호텔의 위치 조건에 만족해 주셨다니 매우 기쁩니다. 숙박 중 편안하게 지내셨다니 저희도 매우 기쁩니다. 유익한 여행이 되셨다면 다행입니다. 마츠야마에 오실 때는 꼭 다시 이용해 주시기 바랍니다. 후기 남겨 주셔서 감사합니다.
sam@0821
Standard Single Smoking
Stayed in Jul 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Sep 1, 2025
I stayed here on my first trip to Matsuyama. The location is great, with excellent access from the airport. It was also very convenient that there were restaurants and convenience stores nearby. There was a tourist guide for Matsuyama posted inside the hotel, which was very elaborate and impressive, probably made by the hotel staff themselves. I would like to stay here again next year. Thank you for providing us with a wonderful stay!!
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Guest User
Stayed in Jul 2025
Couple
3 review
9.5/10
Amazing
Posted on Aug 20, 2025
The room smells of cigarettes but not much. The bed is comfortable. The room is spacious and has good facilities.
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Guest User
Stayed in Jun 2025
Travelling with friends
1 review
8.5/10
Very good
Posted on Jul 14, 2025
If you're looking for a cheap place to sleep, this might be a good option. The rooms are small, like most business hotels, and a bit cramped for two men. The location is not far from the Okaido entrance, but it's a bit far from Don Quijote, Okaido, and Kintenkai. The staff are very friendly.
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Amanda
Stayed in Jun 2025
Solo traveller
58 review
10/10
Outstanding
Posted on Jul 31, 2025
The location is excellent, making it a great choice for a trip to Songshan. Very good, very good, very good, very good. It's right across from the tram. There are two restaurants downstairs, each with a 150-square-meter floor plan.
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Guest User
Standard Twin Room Smoking
Stayed in Sep 2025
Couple
3 review
8.0/10
Very good
Posted on Oct 20, 2025
The hotel is conveniently located within walking distance of Matsuyama Castle and the city center. Dogo Onsen is also just a 10-minute drive away, making it an efficient way to enjoy the area. While the breakfast buffet doesn't have a wide selection, it's packed with delicious home-cooked meals.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Smile Hotel Matsuyama. We are very pleased that you appreciated our hotel's location and breakfast. The hotel is located right next to a train station and within walking distance of the downtown area, making it extremely convenient for dining out and traveling to tourist spots, making it the perfect base for your trip. We hope you enjoyed Matsuyama's tourist attractions. We look forward to welcoming you again.