Grand Hotel Zermatterhof
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zermatt

Grand Hotel Zermatterhof

No. 5 of Top Premium Hotels in Zermatt
Bahnhofstrasse 55, Zermatt, Canton of Valais 3920, Switzerland
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With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. This luxury hotel is within the vicinity of Matterhorn.Show More
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hotel overview picture
4.6/5Great·Cleanliness: 4.6
All 76 Reviews
Amenities
Golf CourseIndoor Swimming PoolSkiingSaunaSpaMassage RoomFitness RoomAirport Pick-up ServiceAirport Shuttle ServiceBar
All Amenities
Surroundings
Airport: Sion Airport
(38.7km)
Train: Zermatt
(530m)
Train: Matterhorn Gotthard Bahn
(560m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room with Matterhorn View
4

Deluxe Room with Matterhorn View

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Classic Room
6

Classic Room

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Superior One Bedroom Suite with Matterhorn View
10

Superior One Bedroom Suite with Matterhorn View

Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
Private Toilet
Room Details
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Chalet Suite with Matterhorn View 1 Double Bed
1

Chalet Suite with Matterhorn View 1 Double Bed

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Classic Superior One Bedroom Suite
7

Classic Superior One Bedroom Suite

2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Single Room
16

Single Room

1 Double bed
18-20m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
TV
Bedding: Blanket Or Quilt
Room Details
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Junior Suite with Matterhorn View
3

Junior Suite with Matterhorn View

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Grand Suite with Matterhorn View
11

Grand Suite with Matterhorn View

Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
Private Toilet
Room Details
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Suite
10

Suite

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Corner One Bedroom Suite with Matterhorn View
7

Corner One Bedroom Suite with Matterhorn View

Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
Private Toilet
Room Details
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Deluxe Room
14

Deluxe Room

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Classic Superior Double Room
2

Classic Superior Double Room

Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Superior One Bedroom Suite
4

Superior One Bedroom Suite

Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Private Toilet
Hair Conditioner
Room Details
Check Availability
Classic Double Room With Matterhorn View
1

Classic Double Room With Matterhorn View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Bathtub or Shower
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
Deluxe Room with 2 Single Beds
10

Deluxe Room with 2 Single Beds

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Deluxe Suite with Balcony
5

Deluxe Suite with Balcony

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Jacuzzi
In-room Wi-Fi
Room Details
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Chalet Suite with Matterhorn View
5

Chalet Suite with Matterhorn View

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Chalet Suite with Balcony
3

Chalet Suite with Balcony

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Bathtub or Shower
In-room Wi-Fi
Room Details
Check Availability
Junior Suite with Balcony
3

Junior Suite with Balcony

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
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Guest Reviews(76)

4.6/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.6
  • Service4.6
kakukan
November 13, 2023
The shuttle service, the reception, the cleanliness of the rooms, and the view are all top class. Prices are within acceptable range by Swiss standards. In addition to a beautiful sauna, the spa also has a cold room like a freezer, so if you're a sauna-loving Japanese, you'll be well equipped!The breakfast was also very delicious.
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Guest User
March 23, 2024
I asked for an upgrade but I also offered to pay for it and they didn't give it to me, I checked online agencies and if they had availability, the mattresses in the room were terrible, we couldn't make the room cooler, the stay was very unfortunate, also if you know that the bells The attached church should at least offer earplugs.
Guest User
March 19, 2024
Ihad a great experience at the Grand Hotel Zermatt! The hospitality and service exceeded my expectations, and the staff went above and beyond to accommodate my needs. They were able to promptly change my room when i couldn't book a family room during the reservation process, which was very helpful. It's wonderful that the hotel waived off the additional charges, showing their generosity and commitment to customer satisfaction. Additionally, my family thoroughly enjoyed the breakfast at the hotel and described it as superb - the best we had so far! The delicious food and the overall experience made me feel like a queen. Based on your positive feedback, I highly recommend the Grand Hotel Zermatt to others who are looking for exceptional hospitality, excellent service, and a delightful breakfast experience.
Guest User
March 16, 2024
Twenty-seven years since I last stayed in the Zermatterhof. It’s still as good as I remember, fantastic location, and our suite opened on to the terrace with a beautiful view of The Matterhorn; there are worse places to wake up! Love it.
Guest User
March 13, 2024
Zermatt is great and among the best skiing areas in Europe with the majority of slopes above 2000m. Zermatterhof makes everything perfect. This hotel is truly world class. Service is exceptional. The rooms are wonderful. This time we stayed in the Grand Suite Matterhorn View, which was outstanding in all aspects with lots of space, beautiful furniture, incredible views towards Matterhorn and the town and just generally a completely wonderful experience. Probably the best room, we have ever stayed in - and we have stayed at many luxury hotels. Cannot recommend Grand Zermatterhof enough.
Guest User
March 7, 2024
We went there at night to hang out at the bar. There was some live soft jazz from the piano player. the waitress was friendly (she was from Portugal). it was a nice relaxing evening. The drinks were excellent too. We made a 2nd stop on a different night. The 2nd night had a different piano player. He even asked for requests.
Guest User
March 5, 2024
Its a classic for a reason! An exceptional experience with outstanding service. Make sure to get a balcony room facing Matterhorn, a truly magical experience! The breakfast room has become one of my favorites in all of Europe!
Guest User
March 5, 2024
Overall, our stay at the Grand Hotel Zermatterhof was very nice. A few issues and drawbacks are the only things that prevented me from rating it 5 stars. The location is perfect - right in the middle of town, close to everything. The food options were great and the service (front desk, restaurants, maids) was great. The room did not have much of a view (but that is what we reserved), but was nice sized and had comfortable beds. My “complaints” centered on two service issues and one missed opportunity. In the US, five star ski resorts provide shuttles to the ski area if they are not ski in/ski out. Given the price point of the hotel, I would expect the same, but there is no complimentary ski shuttle. You either have to walk in full boots/skis 10-15 minutes or you have to take a taxi which is expensive and, more often than not, hard to get. As for the service issues, the morning concierge (I will not use his name), was horrible. Rude, unpleasant, unhelpful and surly. Our travel agent tried to arrange dining reservations with him prior to our arrival. When we enquired, nothing had been done and he didn’t seem keen on helping us. Throughout the stay, no one in our group wanted to deal with him and drew straws to see who would have to. The afternoon/evening concierge, on the other hand was great. It does make me wonder why he went into a service industry if he does not like dealing with people. Additionally, the ski valet was not particularly friendly or helpful. None of these are deal breakers but given the price point I’d expect more. If I were to return to Zermatt I might try the Omnia or Mount Cervin Palace.
Guest User
March 1, 2024
I enjoyed the hotel a lot, starting from receiving timely answers to my questions about getting to the hotel, to the welcome plate of fruits, goodies, and water/wine on the table, that started my stay. Classy room. Loved the firm bed and fluffy comforter blanket. Great selection and quality of the included breakfast which is accompanied by live piano music. Very helpful and personable concierge head and team who helped with booking train to Airport, and printing boarding pass for flight back.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 5 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
CHF 100.00 (approx. £87.68) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 69
With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. This luxury hotel is within the vicinity of Matterhorn.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy Regional cuisine at Gourmet Prato Borni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 398 square feet (37 square meters) of space consisting of conference space and 4 meeting rooms. A train station pick-up service is provided at no charge.

Make yourself at home in one of the 69 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Grand Hotel Zermatterhof?

Prices at Grand Hotel Zermatterhof are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Grand Hotel Zermatterhof?

The closest airport is Sion Airport. It is 38.65km from the hotel and approximately a journey by taxi.

What are the check-in and check-out times at Grand Hotel Zermatterhof?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Grand Hotel Zermatterhof provide airport transfer services?

Yes, Grand Hotel Zermatterhof provides airport transfer services.

What amenities and services does Grand Hotel Zermatterhof have?

Grand Hotel Zermatterhof has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Golf Course.

Does Grand Hotel Zermatterhof have a swimming pool?

Yes, Grand Hotel Zermatterhof has a pool. Pool type: Indoor Swimming Pool.

Does Grand Hotel Zermatterhof have fitness amenities?

Yes, Grand Hotel Zermatterhof has fitness amenities.

Does Grand Hotel Zermatterhof provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Grand Hotel Zermatterhof have non-smoking rooms?

Yes, Grand Hotel Zermatterhof has non-smoking rooms. Please view the hotel listing for details.

Does Grand Hotel Zermatterhof provide breakfast?

Yes, Grand Hotel Zermatterhof provides breakfast.

About This Property

Nearest AirportSion Airport
Distance to Airport38.65KM
Nearest Train StationZermatt
Distance to Train Station0.53KM
Average Price FromGBP1272
Hotel Star Rating5