Hotel Heimatlodge

Excellent, good value clean friendly

Very nice place to stay not far from zermatt, good breakfast and helpful staff. Only a few minute walk from the train station. Would stay here again

Do not book this hotel in at least 5 days ahead of your arrival! Otherwise, you might be stuck in a middle of nowhere. I've booked to a room two days before my arrivals via Hotel.com platform. There is no check-in instruction sent, I sent an email to the hotel asking check-in instruction, no reply. Eventually, when I got there, there was no instruction at the hotel to guide me to get my key. I couldn't have the room I booked, and had to find an alternative immediately. The hotel should never sell the booking platform this a room/service that they couldn't provide; if they need a 5 days ahead notice, this deal should not be valid within such period.

We stayed here for one night while hiking the Haute Route. We checked in at a nearby store, which took us to our room and gave us our rooms keys. Our room was modern, spacious and comfortable. Our only complaint across the street from our room was a bar/restaurant with people sitting on the patio. It did not make for a relaxing evening after dinner with all the bar noise. Fortunately, they did not stay up terribly late. I would consider the restaurant/bar noise before booking, otherwise room was great.

Great quaint little hotel. Checking in late was hard, we had tried to contact the hotel a couple of times within business hours and weren’t able to connect or leave a message. Rooms were decent sized for European standards, beds were really comfy, bath amenities

We primarily picked this place because it was the only remotely affordable option near Zermatt. The room however was very nice; the mattress was one of the most comfortable I've ever slept on; there was a free tea and coffee maker; and the rate unexpectedly included breakfast. Only check in was a bit of a hassle. It all worked out in the end, a lady living upstairs helped us get the key. We received a message with instructions on the day of departure, so presumably someone got their days mixed up. All's well that ends well. Would happily stay again. Note that St Niklaus is a very quiet place at night. The bar opposite is probably your best and maybe only bet. It does some decently priced authentic food and is quite reasonably priced by Swiss standards.

The good news: It’s well located, right in the center of town where you arrive whether by Haute Route trail or by train. The completely automated check in process went smoothly (though it would’ve been nice to have someone to resolve the problem I describe below.) The room was clean and handsome. Breakfast was solid - including good coffee. Now, the bad news: Room 104 has no ventilation. The only air vent is the fan in the bathroom. The single “window” is actually a glass door, sitting right at street level of the heavily used pedestrian walkway behind the hotel - so getting air into the room means also welcoming anyone why might be passing by to come on in. I don’t like leaving negative reviews - but this is a serious design flaw that shifted what would’ve been a lovely stay into a miserable night. I imagine other rooms aren’t set like this, so your odds are pretty good if having a better experience than I did- but if you land with 104, your night is recked and their is no one to turn to for help.