Home2 Suites by Hilton Bloomington Normal

Nice, updated hotel. Enjoyed my stay! The room could have had a little more attention to detail on the cleanliness, but overall was acceptable.

It is, by far, the best hotel we stayed in during our 2 week vacation. The suite-like room (2 full rooms, in addition to a kitchenette with large refrigerator, real dishes and flatware, table and chairs; a large bathroom) was comfortable and well appointed. Ours was wheelchair accessible and the shower was great. Breakfast was healthy and excellent (think whole grain waffles, an oatmeal bar, and omelettes,for example). Staff went out of their way to be helpful. A really great experience.

Brayden was great at check in. The guy after him was very rude. Wouldn’t even give his name. The pool had 15 grown adult men drinking 6 packs of cokes beer. Two kids in the pool. I asked the customer service rep to ask the grown folks to exit pool drinking. He said it’s not his business. Very disrespectful. I feel he only did it because they were all the same race. And I wasn’t. My kids couldn’t get in the pool because the space was took and overcrowded by grown drunk men.

The pool water was cold and our keys got deactivated on us an we had booked for 2 nights.

Anybody traveling with a pet should stay at Home2 Suites. We need to support hotels that really are “pet friendly”. Not just “pet tolerant “ like most chains. Very welcoming, quiet rooms, quiet area, beautiful walking area. Very nice. Will definitely stay again.

Average at best Stay was fair. Had trouble with my room key 3 times in a 15 min span. The comforter was a bit stinky on our bed and the toilet sits way too low. On the plus side breakfast was good.