Santani Wellness Kandy

Had been at Santani Wellness Kandy for my Honeymoon and this hotel had truly not lived upto its expectation and what they so called " Premium Luxury Boutique Hotel " The only good about this property is the view from the room we had and it was really amazing view, but apart from that this property is complete disaster. Not Good on Service part, the food is not bad but not great as well. I am sharing the pictures of the bathroom which was attached to our room and oops it was terrible, a kind of one you get to see on Highways just yuck and it really sucks to see this kind of bathroom in so called " Premium Luxury Boutique Hotel " this kind of bathroom are well found in the common toilet of highway lodges where truck drivers have their accomodation. Team Santani you really have great location but while you charge a bomb and tons of money pls see that you have all things on 100/100... Even 95/100 is not accepted in this kind of property who charge tons of money.

From January 28th to 30th, my friend and I stayed at Satani, a luxurious wilderness retreat and wellness hotel highly rated on TripAdvisor. It was our first time in Sri Lanka, and we were drawn to the promise of refined elegance amidst raw nature. The experience, for the most part, lived up to its reputation. The hotel’s design was ethereal, with twenty buildings discreetly nestled in the forest, a stunning hilltop restaurant, and a secluded spa area. Every detail seemed meticulously crafted to immerse guests in the untamed beauty of the surroundings while cocooning them in comfort. The service at Santani Wellness was exceptional, with every staff member radiating warmth and hospitality. The chef, in particular, was a maestro—each meal over the two days was nothing short of spectacular. However, there was one glaring exception that left a sour taste, even after we checked out. The spa manager, an Indian woman with black-framed glasses who exuded an air of elegance and intellect, left us with an unsettling impression. We first encountered her in the restaurant, where she made a point of engaging with every table, enthusiastically recommending the spa and treatments—except ours. We brushed it off at the time. Later, when we visited the spa after booking treatments, she handed us a form to fill out, barely making eye contact, her attention seemingly absorbed by her nails. We couldn’t help but notice that in the restaurant, she continued to greet and chat with every guest—except us. It was as if we were invisible, even in the open, airy dining space. The contrast became starkly apparent when I returned to the spa and witnessed her interacting with a white male guest, patiently explaining each detail of the form with a warmth and attentiveness we had not been afforded. The disparity left us wondering: Did she dislike Chinese guests? Was it our skin color or some other bias that made her reluctant to serve us? I feel compelled to remind her that her behavior is a disservice to the hotel she represents. Moreover, as her own government actively encourages Chinese tourism to Sri Lanka, her actions are not only unprofessional but also profoundly ignorant.

Wonderful place that gives you the feeling of care . Amazing architecture , full of simplicity . I can’t recommend more to anyone looking for calm , incredible views , care and very well executed food . The team is great , and wellness is outstanding .

Santani is not just a hotel — it’s an experience that stays with you long after you leave. It’s perfect for anyone looking to reset, recharge, and reconnect with themselves in a serene and luxurious setting. While it might not suit those looking for conventional resort entertainment, it is ideal for travellers seeking mindfulness, wellness, and tranquility.

I had a really great time at Santani. All the staff are eager to help and nice. My favourite part was the swimming pool, which has a breathtaking view of the Knuckles Mountain Range. I recommend Santani to anyone looking to relax and recharge.

I had a relaxing time at Santani Wellness. The surroundings were beautiful and peaceful, making them perfect for taking a break from a busy life. I want to thank Jeewaka especially. He was invaluable and friendly throughout my stay, and made sure everything went smoothly. The food was excellent – fresh, healthy, and full of flavor. Every meal felt thoughtfully prepared and perfectly suited to the wellness concept of the retreat. The rest of the staff were equally courteous and attentive, always ready with a smile and eager to help. Overall, it was a great experience and I would definitely recommend Santani to anyone looking to relax and recharge.