Grand Mercure Maha Cipta Medan Angkasa

Grand Mercure Maha Cipta Medan Angkasa Reviews

Grand Mercure Maha Cipta Medan Angkasa

Jl. Sutomo No.1, Perintis, Kec. Medan Tim., Kota, Medan, North Sumatra, 20235, IndonesiaView Hotel Details
Grand Mercure Maha Cipta Medan Angkasa
Grand Mercure Maha Cipta Medan AngkasaGrand Mercure Maha Cipta Medan AngkasaGrand Mercure Maha Cipta Medan Angkasa
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Grand Mercure Maha Cipta Medan Angkasa Guest Reviews

4.4/5
Very Good
130 review
Verified reviews
Location4.5
Amenities4.2
Service4.5
Cleanliness4.4
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All reviews(130)
Positive reviews(126)
Reviews with photos/video(29)
Awesome stay(19)
Delicious breakfast(14)
Friendly owner(14)
Great location(14)
Clean and tidy(13)
Large rooms(9)
Great swimming pool(5)
Convenient location(4)
Negative reviews(4)
Guest User
Deluxe King Room
Stayed in Jan 2025
Couples
1 review
4.2/5
Very Good
Posted on Feb 11, 2025
Staff were friendly and helpful. Special thanks to Aggi and Rudi and the lady from GoldenBird Taxis who arranged a car and driver for us for a trip to Lake Toba. Thanks to them we had a safe and wonderful trip to the lake and back to Medan. The breakfast at the hotel is really five star. So much variety. Staff at the restaurant are also wonderful. It is a pity quite a few people smoke cigarettes in the outdoor area.
Ong Yean Yean
Deluxe King Room
Stayed in Oct 2024
Couples
16 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Spacious room. Everything is perfect and worth the price in Medan. Highly recommended.
Response from Property: Dear Guest, We are delighted to hear that you had an enjoyable experience at Grand Mercure Maha Cipta Medan Angkasa. We take pride in providing our guests with outstanding service and experiences. We look forward to welcoming you back again soon. Sincerely, Management
Linda Mokhtar
Deluxe King Room
Stayed in Nov 2024
Family
6 review
4.7/5
Amazing
Posted on Dec 11, 2024
Friendly, polite & helpful staff. Great choices of foods during breakfast.
Response from Property: Dear Linda Mokhtar, We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. will share your comments with our team,this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Sincerely, Management
Benedict
Deluxe Twin Room
Stayed in Nov 2024
Solo travellers
1 review
3.7/5
Posted on Jan 15, 2025
The staff was very accommodating and friendly! Only downside was that there are mosquitoes in the lobby which I reckon itโ€™s just a Medan thing
Response from Property: Dear Benedict,Thank you for your kind words about our staff! We are delighted to hear that you found them accommodating and friendly. We sincerely apologize for the presence of mosquitoes in the lobby. We understand that this can be an issue in Medan, and we are constantly exploring ways to minimize this inconvenience for our guests. We appreciate your understanding.Best Regards,Management
Apriliarsv
Deluxe Twin Room
Stayed in Nov 2024
Couples
4 review
4.5/5
Great
Posted on Jan 2, 2025
Location ok, love the 24 hours eating place beside the hotel. Don't like weekend hotel breakfast setup at pool haha, too hot.
Response from Property: Dear Apriliarsv,Thank you for sharing your experience at Grand Mercure Medan. We are glad you enjoyed the hotel's location and the convenience of our 24-hour dining option. We sincerely apologize for any discomfort you experienced with the weekend breakfast setup at the pool. We understand that the heat can be a concern, and we will review our breakfast arrangements to ensure a more comfortable dining experience for our guests. Your feedback is valuable to us as we strive to continuously improve our services.We look forward to welcoming you back to Grand Mercure MedanBest Regards,Management
kerol84
Deluxe Twin Room
Stayed in Jul 2024
Family
1 review
4.2/5
Very Good
Posted on Oct 11, 2024
Great hotel
Response from Property: Dear Guest, We are delighted to hear that you had an enjoyable experience at Grand Mercure Maha Cipta Medan Angkasa. We take pride in providing our guests with outstanding service and experiences. We look forward to welcoming you back again soon. Sincerely, Management
samuel eel
Premier King Room
Stayed in May 2024
Business travellers
43 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Good hotel. Staff was friendly. Breakfast was pretty decent too. Location wise this is quite near to the city centre. Have good access to malls and food. Will come again
Response from Property: Dear Samuel, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Management
verycoldbrew
Deluxe King Room
Stayed in Oct 2023
Business travellers
137 review
4.0/5
Very Good
Posted on Nov 24, 2023
A clean and good hotel with best location in Medan city. My room was large, clean and very comfortable. Came around 15.20, and had to wait the room to be ready around 15 minutes. And not even a welcome drink served during my waiting time. No complain but that small gesture is kinda needed... However the FO lady who handled me was very friendly... Very recommended to stay here...
6/8
Response from Property: Dear verycoldbrew,Thank you for your kind review of Grand Mercure Maha Cipta Medan Angkasa. We are delighted that you were able to enjoy a clean and comfortable room during your stay. We appreciate your feedback about the wait time before checking in, and we are sorry if the welcome drink was not offered. At Grand Mercure Maha Cipta Medan Angkasa, we strive to provide an exceptional experience to all our guests and we are grateful for your feedback as it helps us to continuously improve on our services. Thank you once again for staying with us. We look forward to welcoming you back soon!Sincerely,Management
SukaJalanJalan
Premier King Room
Stayed in Aug 2024
Business travellers
15 review
5.0/5
Outstanding
Posted on Sep 23, 2024
All good and great โ€ฆ always happy with Grand Mercure hotel group
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
LEE AI
Deluxe King Room
Stayed in Oct 2023
Couples
8 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Superb room (clean and big) Mecure standard, walking distance to 2 malls (centre point and deli mall) and the Medan train station.
Response from Property: Dear _FB484962****, Thank you for taking the time to share your experience with us! We are delighted that you found our rooms clean and spacious, and that they met Mercure standards. We also appreciate that you were able to enjoy our convenient location near Centre Point and Deli Mall, as well as the Medan Train Station.At Grand Mercure Maha Cipta Medan Angkasa, we strive to ensure each of our guests has a memorable experience with us. Your feedback helps us better understand what matters most to our customers. Thank you again for your review!Sincerely,Management
ABDUL SANY FAIZAL
Premier King Room
Stayed in May 2024
Solo travellers
10 review
4.7/5
Amazing
Posted on Jul 26, 2024
Great experienced from check in to check out & great customer services offered by the staff.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Management
Syahril Anuar
Deluxe King Room
Stayed in Jan 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Feb 25, 2024
One of the best in Medan ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and facilities. Thank you again for sharing your experience, and we hope your next visit will be pleasant.Best Regards,Management
Ermm
Premier Twin Room
Stayed in Nov 2024
Travel with friends
2 review
3.5/5
Posted on Dec 21, 2024
The staffs are friendly and helpful
Response from Property: Dear Ermm, We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. will share your comments with our team,this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Sincerely, Management
mary
Premier King Room
Stayed in Nov 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
good for the room and service
Response from Property: Dear Mary, We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. will share your comments with our team,this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Sincerely, Management
City of Dengkil
Deluxe King Room
Stayed in Jun 2024
Solo travellers
26 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Near to food outlets near hotel..
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management