Hotel Dann Carlton Medellín Reviews

The Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)

One of the nicer hotels in Medellin and near everything in the Poblado / Provenza area. Good pool and jacuzzi, but rooms and gym are very dated.

Facilities: The facilities are also complete. The room is very convenient for working. There are sofas and small tables. It is very spacious. The two restaurants downstairs are both delicious and very convenient for eating.

The room is clean, the facilities are old and prone to problems, and the service is average. I have stayed in this hotel several times. The breakfast is okay, but the facilities are too old and the windows are not soundproof.

T****e time and it has everything and super staff. I will go again next time,

The room is big, the facilities are OK, the service is OK, the breakfast is average, there are many restaurants around the hotel, it is in a busy area, and the surrounding area of ​​the hotel is very convenient.

The single room is a bit musty, but the breakfast is good and there is sushi

The room environment and breakfast are good

Service: The service attitude at the front desk is very bad, which is difficult to match with a five-star hotel.

Great location, old hotel

The swimming pool is OK, the overall high standard, the fitness room has a sauna. But the breakfast is average. Good location, close to the bar street, opposite Starbucks and creeps y waffles

Stayed many times, good

Facilities: good Hygiene: very good nice environment