Dar Ben Gacem

This “hotel” did not match with me. Not a four star hotel. Location is fine and it’s a nice old building but that is what they lean on. The service and amenities are poor, breakfast very standard and really limited attention to detail for guests. Expect a 3* guesthouse with friendly staff.

What an extraordinary place. Perfect location on the edge of the Medina. Beautifully restored, peaceful, comfortable...words cannot do it justice. I stayed 10 days in October 2025 and did not want to leave. The experience is as far as possible from what you'd find in a cookie-cutter big corporate hotel, People who look for things to complain about might find one or two quirks, for example my bathroom shower was a bit tight, and since it is a very old building, none of the architectural lines are straight...and this is what I love about it! The antique tiles, the curated museum quality artworks and collectibles, the special juices in the morning, the smiles of every staff person, the sense of history and community...lovely! It's perfect for people who love slow travel, to drink in a place, to experience a journey rather than a simple vacation. I loved the nooks and crannies to hang out and read or listen to the call to prayer. My room was a haven, spacious and comfortable with a sitting area, a study area and a raised bed in a glamorous nook. Thank you, Dali, Rim and all the staff!

Nice place, good location, excelent breakfast. Staff is helpfull and kind

Property was well maintained and in a good part of the old Madina. The room faces a courtyard and is extremely noisy. We were kept up past midnight due to other guests laughing and talking loudly. The bed is in a nook, surrounded on 3 sides by walls, so one person had to crawl over the other to get out. There were no blankets on the bed so we froze. We had to wear our full clothes and sweaters in bed but barely slept all night. What hotel welcomes their guests with nothing but sheets on their beds? It was a real shame, because otherwise it was neat renovated historical residence.

In April I was in this hotel with a friend, whose name is Chiara. This latter paid, by a mistake of the staff, the due amount twice. Since April Chiara has send unsuccessfully several emails and messages; she has also contaqcted them by phone, receving from the staff a promise of taking care of the case. It was agreed that the amount would be transferred to my friend's bank account in Italy. Unfortunatelly, this has never happended and the hotel staff every time has found many silly excuses. They even requested, surprisingly, a letter from my friend's bank a statement of acceptance of this amount. Chiara sent them a letter of the Italian bank confirming tha the account is genuine and tha twas more than enough. Probably they hope that mwe will give up and they can keep Chiara's money! As everybody can understand, this is truly a dishonest and unacceptable behaviour; just for few hundreds euro we now have to involve a lawyer in order to get the money back! We want everybody to know this story and avoid booking this hotel for their stay in Tunis.

This traditional "dar" - with a handful of guest rooms surrounding a central courtyard - was just a fabulous place to stay. First off, its design is super charming -- the rooms have mosaics, intricate plaster design, local art, hookahs, and more. And possibly the highest ceilings of any place we've every stayed! Next, the staff is hospitable and helpful, and the daily breakfast is too generous (but a welcome treat). Third, its location is perfect, in the heart of Tunis and easy walking distance to the souks, central downtown, and local restaurants/cafes. My wife and I would easily recommend this to anyone visiting Tunis!