View Hotel Al Madinah

What displeased and surprised me was that my confirmed booking on Trip was for the Venda Hotel, but upon arrival, there was no record of my reservation. I spent a long time with the receptionist at the Venda Hotel, who confirmed they had no booking under the reference number I received from Trip. After a considerable wait, the receptionist consulted with the hotel manager, who then informed me that the booking might be with the View Hotel. I went to the adjacent View Hotel, and my reservation was indeed there. I was very upset by the situation and the waiting time I endured for something that wasn't my fault. Unfortunately, after this incident, I will no longer be making any future bookings with Trip.

Excellent hotel in a prime location, very close to the Prophet's Mosque. The reception staff are very professional.

We were absolutely thrilled with our stay at View Hotel Al Madinah! It's a wonderful hotel with comfortable rooms, excellent cleanliness, and a great location. But the best thing about this hotel is its staff. The personnel here are simply top-notch: friendly, attentive, and genuinely kind. We'd especially like to thank the front desk staff – they promptly resolved all our questions and requests, always went out of their way to help, and did even more than we expected. Thanks to their attitude, we felt incredibly comfortable throughout our entire stay. We definitely recommend this hotel! We'd gladly stay here again. A huge thank you to the entire team for the excellent service and hospitality!

Very good