Unipocky
April 14, 2024
1. Hygiene The room was very dirty, the bedding was not clean, the shampoo and shower gel were different from the details page, and they were also very bad. The caps of the shampoo and shower gel were loose, and I dared not use them at all. The so-called Panasonic hair dryer was actually Feike. There was no toilet paper in the bathroom. Basically, what was written on the details page was not what it said.
2. Environment: It was very noisy outside the window. I didn't know what was making noises in the middle of the night. The sound insulation was very poor. There was a power outage in the middle of the night and no solution was provided.
3. Service: I dropped an earphone on the bed, and we found it when we went downstairs, so we went back to get it. There was a constant quibble between the person in charge and the person in charge of the bedding recycling. The person in charge said that the person in charge collected it, and the person in charge said that he saw the person in charge picked up an earphone. We went back to ask the person in charge, and he had a very bad attitude and said that we wronged him. Our starting point was to go back and ask if he saw it. Then he blocked the elevator door and wouldn’t let us go. He used his mobile phone to record a video and shot it at our faces. Even though we explained many times that we were in a hurry, he still blocked the elevator door. We said we didn’t want the earphone, but the person in charge still repeated the above behavior. I don’t know what he wants to say. Does he want me to kneel down and apologize to him and say sorry, did I wrong you? It's really annoying and speechless.
4. There is nothing to say about facilities. Thousands of words can be summed up in one sentence: it does not match the Ctrip details page.
In general, the check-in experience was terrible. If there were no headphones, I wouldn't want to write anything, but the attitude was really bad. Am I a *something* person? I spent money to suffer a lot, and I really suffered a lot.
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