G-lobby B, Riviera@Pulau Melaka, Jln Baiduri 1, Melaka Tengah, Melaka, 75000, MalaysiaView Hotel Details
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Riviera Suites Melaka Guest Reviews
4/5
Very Good
210 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service4.0
Cleanliness3.9
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All reviews(210)
Positive reviews(189)
Reviews with photos/video(87)
Awesome rooms(62)
Large rooms(37)
Convenient location(19)
Convenient parking(18)
Perfect for families(9)
Loved the view(9)
Strange smell in room(8)
Tasty food(7)
Negative reviews(21)
Idham
Deluxe King Suite
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Nov 27, 2024
Exterior of the hotel is nice. Room is big. The staffs took note of my special request and made it happen. However, the location of this hotel is at Melaka Gateway project island which is empty but it is near to the Melaka town. The room is not soundproof enough as you can hear the outdoor unit aircond. The breakfast has limited choice, and it was just ok. Overall, this hotel is worth the price!
Guest User
Deluxe King Suite
Stayed in Sep 2024
Business travellers
15 review
1.5/5
Posted on Sep 30, 2024
I had a very disappointing stay at this hotel. The toilet was extremely dirty and clearly hadn’t been cleaned properly. The bedsheets smelled terrible and seemed unwashed. The room's couch had food spilled on it, adding to the unpleasant odor in the room. Overall, it was a very bad experience and I wouldn’t recommend this place to anyone.
Rosmawati abdul rahman
Deluxe King Suite
Stayed in Sep 2024
Family
3 review
3.0/5
Posted on Sep 25, 2024
Cons: The rooms are outdated. The carpet smells. The beds are ok. Some parts of the rooms are really dirty even with cobwebs (see photos). The balcony floor is filthy and not maintained. Staff are ok, but other than one male reception, the rest are not friendly. They are not rude, just not welcoming and friendly as how someone facing customers should be. The housekeeping team: On two occasions, they just opened our room without knocking, and it was still before check-out time. This is a serious issue.
The aircond was leaking, and no one came to fix it after reporting it.
The pool is small, and no pool towel is provided.
The hotel also charges Rm5 if you ask for an extra towel. Insane!
Pros:
The hotel looks nice from the outside, and so does the lobby. The 3 bedroom apartment is huge. The room service food is affordable compared to other hotels.
Loy T Y
Deluxe Twin Suite
Stayed in Sep 2024
Solo travellers
29 review
4.2/5
Very Good
Posted on Sep 5, 2024
Great room with balcony. A European feel of the hotel. Indoor swimming pool. A mini mart opposite the hotel. A few good restaurants in the area. Spacious room. Nice to bring some food and drinks back to room to chill.
6/8
aishah lavigne
Deluxe Triple Suite
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Sep 2, 2024
Cleanliness can be improve, the place quite edge byk traffic light, there's many shop lot down the hotel, but only few open would be more meriah if all the shop open. I take sea view n bilik got fridge, hotel cafe price okla xde mahal sgt and the fish n chips sedap sgt, n did try the deep fried chic chop which the flavor too powerful, hotel room okla but I found the review in youtube and trip a bit exaggerated. But decoration of the hotel mmg classic n retro. Which i like it jugak. I give 4/5 for my stay.
Guest User
Deluxe Triple Suite
Stayed in Jun 2024
Family
5 review
4.7/5
Amazing
Posted on Jul 4, 2024
**Hotel Room Review for Room 2-56**
**Pros:**
- Spacious room
- Well-functioning air conditioning
- Good lighting
- Mini refrigerator
- Hot shower
- Iron and hair dryer provided
- Beverage combo set
- Bathroom amenities provided
- Slippers and bath towel included
- Satisfying breakfast included in the room package, with a variety of options:
- Nasi Lemak
- Toast
- Congee
- Noodles (soup and fried)
- Fried rice
- Cereal
- Coffee, tea, and juice
- Light western snacks like chicken nuggets and sautéed sausages
- Attractively classic interior
- Indoor swimming pool
- Gym
- Secured basement parking lots
**Cons:**
- Some parts of the room were slightly dusty, indicating it hadn't been occupied for a while (e.g., lamp shade)
- Dirt in the toilet bowl, suggesting it hadn't been used or cleaned recently
- Limited TV channels (no Astro)
**Additional Information:**
- Despite some of the cons, I still recommend the hotel because the staff are friendly and helpful (receptionist, café, housekeeping, etc.).
- A deposit of RM100 is required upon check-in, plus RM2 for tourism tax.
6/20
M.Helmy Kamid
Premier King Suite
Stayed in May 2024
Family
8 review
4.5/5
Great
Posted on Jun 4, 2024
Took my family for melacca trip over the weekends.
Lotsa family members and this hotel can accomodate my family members with good privacy.
Location is great and nearby night market.
parking is free and easy.
Check in n check out is easy!
Wifi is problem but can be easy dealt with.
Gym and pool is superb.
Hotel cleaniness can be improved.
Overall all is great and great memories.
Hotel is designed with such antique and great for photography!!
Hotel exterior is great looking like eurasion countries!
Super Awesome and memorable !!
6/19
Guest User
Deluxe Triple Suite
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Love everything. Hotel is cozy and spacious. Easy parking. Delicious breakfast, but i wish they can have more varities
Maztravel
Deluxe King Suite
Stayed in May 2024
Family
44 review
5.0/5
Outstanding
Posted on May 22, 2024
Check in fast, nice place decoration, best view, clean, comfortable room and good aircond
Rosmah
Deluxe Twin Suite
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Service good . Room are so spacious my grandchildren are so happy.we keep on coming to this Hotel when we spent our Holiday.
6/20
Munis77
Deluxe Triple Suite
Stayed in Sep 2024
Family
27 review
3.2/5
Posted on Sep 20, 2024
Very easy to get parking. Overall the room is clean . Only need to improve on the water pressure.
misi
Deluxe Twin Suite
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Nice n quiet place
Vincent_Tan
Deluxe Triple Suite
Stayed in Oct 2024
Family
12 review
3.5/5
Posted on Oct 27, 2024
Cleaniness need to be updated.
Toilet flushing issue as well.
Spacious room.
hudawatsons
Deluxe Triple Suite
Stayed in Aug 2024
Family
16 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Helpful staff.
Great experience.
My son enjoyed being there.
Foodies stall at evening n night, we love it.
Lots lots of parking space.
Quite far from the tourist attraction, but it's okay, we could drive there.
Looking forward to staying again.
Anonymous User
Deluxe Triple Suite
Stayed in Feb 2024
Family
7 review
4.2/5
Very Good
Posted on Feb 18, 2024
Great stay
Pros:
- clean rooms
-got night street market just below with affordable food
-service fast include checking in
-room ammenities are complete
Cons:
- some of the towels are worn out
-quite outdated design rooms
- mattress is abit hard
-soundproof room are weak, can hear loud noise from outside
-TV has not so many channel, even didnt have vision four