Great Southern Hotel Melbourne

Great Southern Hotel Melbourne Reviews

Great Southern Hotel Melbourne

44 Spencer St, Melbourne, Victoria, 3000, AustraliaView Hotel Details
Great Southern Hotel Melbourne
Great Southern Hotel MelbourneGreat Southern Hotel MelbourneGreat Southern Hotel Melbourne
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Great Southern Hotel Melbourne

8.3/10
Very Good
179 review
Verified reviews
Location8.9
Amenities7.7
Service8.4
Cleanliness8.3
Filter by:
Sort by:
All reviews(179)
Positive reviews(164)
Reviews with photos/video(44)
Awesome stay(33)
Convenient location(33)
Friendly staff(29)
Clean and tidy(27)
Easy to get around(25)
Too noisy(13)
Close to train station(13)
Great value for money(12)
Negative reviews(15)
Guest User
Standard Queen Room
Stayed in Mar 2025
Couples
3 review
9.0/10
Great
Posted on Apr 21, 2025
Excellent location on Spencer Street ,just opposites the Southern Cross Station,so easy to get around by foot or public transport.eg: Flinders street Station,Swanston Street for all kinds of foods ,China Town ... Staffs there are all nice and friendly . Best point for my this trip is onsite car parking .It is great for people driving in!
Response from Property: Dear Guest,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.
Guest User
Superior Twin Room
Stayed in Feb 2025
Couples
15 review
9.0/10
Great
Posted on Mar 19, 2025
Great location, only 2-minute's walk from Southern Cross station. The room is more spacious than shown in the photos on the hotel's website.
Response from Property: Dear Guest,We are delighted to have received a good score from you as a reflection of your gratitude while staying in our hotel. It will be a pleasure to have you as a guest again soon! Have a great day!
hau wang
Superior King Room
Stayed in Mar 2025
Couples
11 review
6.0/10
Posted on Apr 17, 2025
Given a room without a window. Apparently the Annex rooms are mostly no windows. Check in staff with absolutely no warmth or smile. Overload with work or join the wrong industry. Check in the front office with a high security screen, like walking into a bank or exchange counter. First and last experience.
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologise for the experience you had during your stay. We understand that being placed in a room without a window can be disappointing, and we regret that this was not made clearer prior to your arrival. Our website does mention that the room you booked do not offer scenic views, but we appreciate your input and will strive to communicate this more effectively. We are also sorry to hear that our check-in process did not meet your expectations. Our team should always greet our guests with warmth and friendliness, and we will address your comments with them to improve the service. Thank you for your valuable feedback. We hope for another chance to show you a more positive experience in the future. If there’s anything else we can do to assist you, please don’t hesitate to reach out.
Frequent Flyer Geek
Standard Queen Room
Stayed in Jan 2025
Business travellers
5 review
10.0/10
Outstanding
Posted on Feb 14, 2025
Room was clean staff very helpful and close to everything Melbourne has just short walk to most place around the city.
Response from Property: Dear Guest,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!
Guest User
Superior King Room
Stayed in Feb 2025
Business travellers
3 review
9.0/10
Great
Posted on Mar 19, 2025
The location is great, easy to walk to train station hotel is old but still warm
Response from Property: Dear Guest,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.
Guest User
Standard Queen Room
Stayed in Sep 2024
Business travellers
15 review
9.5/10
Amazing
Posted on Oct 18, 2024
Just nice at this price. The floor a bit noisy when stepped on. Other things are nice. Parking is perfect
Response from Property: Dear Guest,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.Kind regards, Mike The Great Southern Hotel Management
Guest User
Standard Queen Room
Stayed in Apr 2025
Solo travellers
20 review
10.0/10
Outstanding
Posted on May 14, 2025
Very good nice size room convenient location
Response from Property: Dear Guest,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!
Yolanda
Standard Queen Room
Stayed in Jan 2024
Solo travellers
62 review
8.5/10
Very Good
Posted on Feb 22, 2024
This time they give me a room with window and ventilation. That was the great difference. And they do have big beds. By night I heard the tram. But it was a good stay with great location.
AdRaInKe
Standard Queen Room
Stayed in Jan 2024
Solo travellers
72 review
5.5/10
Posted on Feb 19, 2024
The biggest issue was the amount of bugs and insects that also reside in the rooms. They are not just limited to the bathroom but can be found everywhere. The place needs fumigating. Check in was done via a machine so its hard to comment on customer service
Gnarp gnarp
Mini Double Room
Stayed in Jan 2024
Family
2 review
7.5/10
Posted on Feb 17, 2024
Good location next to station would recommend if you’re staying just to sleep there. Only provided soap. No slippers, no laundry bag, no sewing kit. So be prepared when you go there
KenBarbie1337
Standard Queen Room
Stayed in Jul 2024
Couples
33 review
9.0/10
Great
Posted on Aug 18, 2024
This is the place to book if you want to save money on the weekdays (because it’s cheap) Downsides that our home had no air conditioner just Fan / Heating mode. Also no room service and you need to ask for new towels and shampoo etc. But to be honest I can live with it if it’s the cost of getting a place in the center for cheap.
Response from Property: Dear Guest,We have already informed the maintenance team about your concern with our air conditioning unit. Some of our rooms have been renovated with independent A/C units, while most rooms are interconnected to the master room. If you are not satisfied with the temperature, we can provide a portable fan or adjust the master setting based on multiple requests. Furthermore, we are gradually upgrading our rooms with independent air conditioning units. Thank you and have a great day! Kind regards, Mike The Great Southern Hotel Management
Guest User
Superior Twin Room
Stayed in Mar 2025
Travel with friends
2 review
8.0/10
Very Good
Posted on Apr 26, 2025
Great location, fairly decent place.
Response from Property: Dear Guest,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.
Anil_K
Standard Queen Room
Stayed in Feb 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Mar 18, 2024
Great place and location and accessible to transport
Jason Gosu
Standard Queen Room
Stayed in Jul 2024
Business travellers
7 review
6.5/10
Posted on Nov 9, 2024
Near train station.. Good locality.. Overall a decent stay... Bang for your bucks
Response from Property: Dear Jason Gosu,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.Kind regards, Mike The Great Southern Hotel Management
Guest User
Family Room
Stayed in Nov 2023
Family
1 review
8.0/10
Very Good
Posted on Dec 27, 2023
The hotel is clean and very convenient and accessible to the train station, 711 and restaurants. Highly recommended.