Lancemore Crossley St. Reviews

I stayed in the Lancemore King Room for four nights and was very impressed by the hotel’s location, which is its greatest feature. Being within Melbourne’s Free Tram Zone made getting around the city center cost-free and easy. Flinders Station is just a 15-minute walk away, allowing convenient travel to farther areas without hassle. The King Room itself is spacious with a huge, comfortable bed and immaculate cleanliness throughout. The service was exceptional — I arrived before check-in and they kindly stored my luggage while I went out, then had it delivered to my room by the time I returned after dinner. This warm, thoughtful gesture made my stay even more pleasant. Overall, the stay was very comfortable and enjoyable. Given its combination of location, service, and room quality, I will definitely choose Lancemore Crossley St. again on my next Melbourne visit.

Great place. Location is awesome, close to everything! Warm and friendly staff! Loved our stay here

Nice location, very near to train station and restaurant. The shower gel smell good.

Amazing stay, amazing service and amazing location

I have the following comments: - It is not expected from a 5 star hotel not to have a warm breakfast for many days because of kitchen maintenance. - It is not expected from a 5 start hotel not have a constant supply of drinking water bottles or even provide them in the room frisdge for a price if not complementary. - Bathrroms need a glass door to make it close to a 5 star hotel.

Had a comfortable stay for 3 nights. Hotel about 15-20mins walk from city centre and can pop onto tram in free tram zone. Toilet bowl had a smelly drainage smell which holds presence in the air everytime you flush, was pretty unpleasant.

Great location for the theatre. We could see the Michael Jackson show sign from our room. Car park is off site and horrible to try and get a park in but only 5min walk from the hotel and $25/ day. Close to parliament station. China town and easily accessible to all city areas. Check-in and check-out were easy, staff were polite, and the happy hour was a nice touch. The room itself was compact but quiet, even being right by the lift. The bathroom, however, was tiny. No way two people could fit at once. The fan didn’t work so the mirror fogged completely, and the shower glass wasn’t long enough, leaving the floor soaked after every use. The bottom of the door showed water damage. Blinds let in light around the edges, and while the air conditioner was noisy, it didn’t really bother us. The luggage space wasn’t big enough to hold a hard case flat without tipping, which was a bit annoying but manageable. Breakfast was unfortunately the biggest low point. Service felt disorganised and slow. We waited almost 20 minutes for the rabke we were sat at to be cleared. The continental breakfast was uninspiring and pastries didn’t seem fresh. We paid an additional $5 per person for menu items since continental breakfast was included in our booking, but if I had paid the full $30–$35 separately, I would’ve been disappointed. Bacon was American-style (crispy), and they did do well offering coffee and tea promptly on arrival. However, the juice service was confusing. No glasses, limited plates, and unclear service flow. Amenities were almost non-existent. The “gym” was about the size of the bathroom with no treadmill or bike, and the rooftop could be much more inviting if it had a covered area or bar. Overall, the location saves it. Ok for a short city stay if you’re here for convenience, but not somewhere I’d choose for comfort or amenities. Unfortunately wouldn’t stay again and not great value for money in my opinion.

The location is fantastic, right across from Chinatown, making it very convenient for getting around.

I really enjoyed my stay at lancemore. Will definitely be returning again!

Modern hotel. Room has a good size, clean and comfortable. We booked the breakfast in the hotel. Really basic food options.

Loved the deluxe king room! Great location would definitely stay again!

The services are good and responsive. A small problem is that we need carry the lugguages for about 7 steps to the hotel entrance.

We had a fantastic two-night stay at Lancemore Crossley St. The location is perfect, right in the heart of the city with easy access to everything. The room was modern, comfortable, and super clean. We loved the attention to detail, and the staff were really friendly and welcoming. The atmosphere was relaxed yet chic. Highly recommend if you're looking for a stylish and convenient spot in Melbourne!

Great stay, friendly staff, convenient location and comfortable bed. There are minor improvements that can be made, for example, offering free water in the room. Overall, you won’t regret staying here.