Holiday Inn Melbourne Bourke Street Mall by IHG

The hotel was very close to Melbourne's tourist attractions, making it very convenient for sightseeing! Royal Arcade, in particular, was right nearby. T2 and Anita Gelato Melbourne were also within walking distance, making it easy to pop in between sightseeing. Since it's a relatively new hotel, both the facilities and the guest rooms were clean and comfortable. What I personally appreciated was that instead of water, milk was provided in the refrigerator every day. It felt very Australian and was a delightful touch!

The hotel's location is excellent, near Chinatown and right by the Royal Arcade, situated within a shopping mall, which feels very safe. A tram stop is right outside the door. The facilities are great, and the front desk staff are polite and enthusiastic. While the breakfast selection isn't huge, the food is tasty. Plus, the nearby shopping mall offers convenient shopping.

Great location, but there's no designated area for pick-up and drop-off. The soundproofing is also quite poor; you can often hear the neighbors closing their doors.

The rooms are quite new, and the hotel is located in the absolute heart of the city, similar to Chunxi Road in Chengdu or Wangfujing in Beijing. It's surrounded by pedestrian streets, and the hotel itself is located above a shopping mall. The service is also good, and while breakfast is simple, it's quite refined. However, if you have a lot of luggage, getting a taxi can be a real hassle. Since the surrounding area is all pedestrian streets, taxis can't get close at all, and you have to walk a very, very long way. Plus, the GPS location is quite inaccurate. If you're in a rush to catch a flight, it'll definitely cause a lot of stress.

First off, let's talk about the location. It's right in the city center, which makes parking difficult. An Uber from the airport would probably cost around 55-60. You can walk to the Yarra River, Melbourne University, Queen Victoria Market, the Aquarium, and Chinatown from here. Breakfast was decent.

I initially thought this was a good trip, but the breakfast situation really soured it for me. On our last night, we had an early flight the next day, so we went to the restaurant at 6:50 AM to try and eat early. Even though some food was already out, the restaurant's front desk refused us, citing 'rules' (the day before, there were already people eating at 7:00 AM). Okay, I respect the rules. But then, at 7:10 AM, there was still a lot of food not put out yet. Are *you* following your own rules? Also, the air conditioning unit outside the room on the 5th floor was quite noisy. Something to watch out for.

Excellent stay! The duvet was a proper one, clean and comfortable. This was my favorite place I stayed in Melbourne. The location is super convenient, and the front desk staff were very helpful, even allowing me a late check-out. Their attitude was fantastic.

Excellent location, right in the heart of the shopping district. We arrived in Melbourne early in the morning and the hotel allowed us to check in early. The environment is clean and the staff are courteous. Very good, we will definitely stay again!

The room was very clean, the bed linen tidy, and the bathroom quite new. It was cleaned daily. They also provided milk based on the number of guests (it was in the fridge, and not replenished if not consumed).