Quality Inn Hotels in Melbourne

We booked a loft room and had been eyeing off this hotel for over a year as one we would like to try. Unfortunately upon checking in the room was not at all what was advertised. The loft rooms look as if the living and bedroom space were all in one however the bed is upstairs in an open style loft. This would have been great for us because I could have relaxed on the bed (5mo pregnant!) whilst my husband watched tv and we could still talk etc. upon check in, we were allocated a room (510) which were 2 completely seperate floors with small awkward stairs between the two. This difference completely changes the dynamic of the space. Additionally - the loft rooms look bright with natural light, the room we had was extremely dark and looked out into a wall. I wonder if this was even a loft room because there wasn’t really anything similar about the spaces. A loft and a seperate floor are not the same thing? Unfortunately the hotel was fully booked so we could not be moved - and after finding make up stains on the unused (by us) hand towel, the bath being small and grotty, The couch being so sunken your legs hit the actual structural part of the couch making it too uncomfortable to sit on, and the whole place having a dark/dirty feel to it, we requested that we be able to cancel the booking with no penalty. At first we were told we could leave but wouldn’t be refunded, luckily we pointed out we hadn’t paid! Then it was said that’s fine, in that case we will keep your $100 deposit, luckily, no one had ever taken that from us either - so we were allowed to leave without charge. All in all - I would like to thank the staff. the gentleman we dealt with was only in his 2nd week and he was SO helpful and I really do appreciate the service he provided. We would have loved to stay, but at 5 months pregnant planning to spend the night in the room while my husband attends a show - I just did not feel at all like I would enjoy the time in the room. Had we both been going out, I would have been less bothered - but we shouldn’t have to feel like not spending time in the hotel is the only thing that makes it okay! We are now sitting in a hotel 500 metres away, same price, considerably cleaner and much more comfortable!! Will definitely remember to check trip advisor before booking next time because I can see similar reviews. Again, thank you to the staff we spoke to - they were a great reflection on the mantra brand which I have stayed at many times across many different locations and normally love and enjoy :)

Okay first. Although the hotel is in the suburbs near the airport, the surrounding facilities are very good and convenient. The corner is the supermarket, and the street is McDonald's 24 hours. Because it is self-driving, I do n’t know how to get to the airport. The hotel has free parking and it works. The towels and shower bedding in the room were good. No toothbrush slippers, simple toiletries. Besides being bad, you can destroy all the good things before. 1. The bed in his house makes people sleepless! In our room, there are two small single beds of 80 cm in size. They are so small, they are very soft and unbearable, and there is a wavy feeling when they turn over. Such a small bed turns waves. Slide down. 2. Light pollution caused by bright street lights outside the window at night. The light leaked through the gap in the side of the curtain, and every time I turned over, I thought it was dawn. Such a sleeping environment, I can't fall asleep at all, and wake up every time I fall asleep, causing people to collapse. Traveling and staying in a hotel, good sleep is the most basic condition. If this cannot be guaranteed, then it doesn't make sense to live in this shop.

Let's start with what is good about this business- * New carpets in the rooms/hallways * New furniture in reception * New beds/linen/TVs/lamps in the rooms * The location is unsurpassed- walking distance to the Women's hospital AND numerous parks, Brunswicks nightlife and shopping district * The carpark is generous * The staff are pleasant But then... what's bad? * No bins in the bathroom * Not enough power points in the rooms in convenient locations ( We all have to charge devices these days) * The pool looked lovely until you realise that in mid-Summer... it's not clean * Value is poor- I understand tennis is on in Melbourne so the motels are set at a premium... but really? Mid renovations and unfinished rooms... and they feel they can put the price up??That reflects badly on the management of this location because it's opportunistic in all the wrong ways. * Rooms are not maintained during your staff- beds were not made when we returned from our day out ... and then the ugly! * The water literally wasn't on in the morning... due to the lack of presence of hot water, we had learned to turn the taps on and let it run for a few minutes... but on the second morning here it literally stopped and no water came out for about five minutes. Thinking it was safe once the water returned, I showered, only for it to stop for about 20 seconds mid shower * Water for the shower runs hot and cold... literally mid-shower * Renovations are occurring like other reviewers have noted and there is clutter in the hallways It's not a motel that one would return to in a hurry, but if they manage to make good on their renovations and revitalise the outside areas ... it has potential to be something special.

Firstly the staff were awesome! So helpful and welcoming. We stayed in a standard room for 2 nights. The room was really clean and very comfortable with a good size bar fridge and very comfortable bed. Modern bathroom with a large shower. We would definitely stay again.

I found this hotel good value, and, given the modest tariff, I was surprised at the quality of the room. The common areas, restaurant area and hallways definitely need renewal, but the rooms have been renovated, and are squeaky clean. Lots of toiletries, coffee and tea provisions, even biscuits. I did find it a little noisy early in the evening, but very quiet later. Its very close to Eastland Shopping Centre and Eastlink. I wouldn’t hesitate to stay again.

The hotel seems to be run by an Indian, arrived very late and the service is not bad. The sanitary conditions of the hotel are average. It feels very ordinary, without the feeling of a resort, will not stay again. The advantage is convenient parking.

Good place the travel is easy with sky-bus and cheep just $24 from Airport to city centre The bus is coming every five minutes I am interested at ARBS 2022 in Melbourne to visit the Air conditioning.Refrigeration Building Services Exhibition