Santangela Hostel & Rooms

Excellent location, lift not working, kitchen could be cleaner. Helpful staff, good amenities, lots of steps to climb to reach the hostel, good price

Comfortable and simple hostel. Nice room with everything necessary, could have had individual lights for each bed. Safe and quiet area up on the hill but very close to the rest of Menaggio. Good boat connections to Varenna and Bellagio and bus connections to the rest of Lake Como and Lugano!

towel was dirty and a pillow on the bunkbed was blood stained. We had to use the pillow as my wife was coughing in the night and propped herself up. However when we told the manager, instead of being very apologetic, he began to berate my wife for having seen the pillow and trying to justify his reasons for leaving such an item in the room. He emphasised how it had been cleaned and he would have used a pillow case,. It began to feel like it was our fault for mentioning it.

The hostel is average. Breakfast was good. The double room with a bathroom has 4 beds and is spacious however the bathroom/ toilet is very very small. Overall enjoyed our stay however expected little more cleanliness. Staff is super helpful, they turned the radiant heater On upon request.

The Location of this hostel is stunning (besides the steps on the way up)! A short work from the town and ferry, we were very pleased! Room was very basic along with the shared bathroom, but couldn’t complain for the price. The staff were amazing, welcoming and caring! We spent a few evenings in the sister hostel round the corner, and the service was incredible! The staff chatted with us, and celebrated a birthday with us too. Would highly recommend this place if you’re okay with basic for a few days!

The property in the Lake was great though we were misled into a property far from the lake where the staff manager on duty was VERY RUDE. The main property displayed 10:30am as checkout time. We checked out about 20 minutes late. The manager demanded 20Euros to be deducted from our credit card.

Didn't feel safe - nous sommes pas senties en sécurité --＞ LE VERROU DE LA CHAMBRE NE FONCTIONNE PAS!!!! Conclusion on a barricadé avec le lit superposé.... - photos non conformes aux chambres une fois sur place - toilettes et salle de bain commune alors qu'indiqué comme séparé. - trous dans la literie - bonus murs en papier

Ok not overly friendly but ok