Best Hotels near Old World Designs, Menlo Park

The hotel is great, the rooms are big, but the location is a bit remote. Suitable for couples traveling. All the toiletries in the room are from le labo, the experience is very good. It can be delivered right away if you ask for a microwave in the middle of the night, very good service.

The breakfast is delicious. All the things are exquisite and beautiful. I can see that the boss is very attentive and the room is very clean. Even the bottom of the bed is not dusty. Nice room , clean hotel , elevator can be very slow at times , shower leaked onto the floor , but the staff was excellent , overall great hotel , we would definitely stay again

The hotel is on the side of the road. It is a bit noisy and not serious. If you are tired, it will not prevent you from falling asleep. Very close to Stanford. Motel parking is certainly not a problem. As a chain brand motel, the hardware is very good, the room is big and hot enough!

THE GOOD: The hotel was recently renovated, rooms are nicely renovated with beautiful bathrooms. A nice size fitness center and a small but nice pool area. THE BAD: Wifi was absolutely horrible, there was ZERO wi-fi service in the lobby, restaurant or pool area. The Wi-fit would connect for 2 - 3 seconds then drop. When I asked the attended at the café if I could use the Westin Meeting wi-fi I was told no, they don’t have the password. In my room every so often the wi-fi would drop and it would take 20 – 30 minutes to reconnect!!! Furthermore, the power outlet at the desk was dead, there was also no power near the bed to plug in your laptop! Sadly, the food and beverage offerings at this hotel are on par with a Holiday Inn Express. There is no full-service restaurant, just a grab and go café which serves mediocre food. There is a limited breakfast buffet in the morning with poor quality food. On both mornings of my stay the scrambled eggs were a rubbery mess, the breakfast potatoes lacked flavor. The only item that seemed decent to eat were the fresh berries and bread. The quality of the food from room service/grab and go was also upsetting. If you want a full-service dinning experience, you are told to walk over to the Sheraton…. really? BTW: I was told the hotel kitchen is also located at the Sheraton, food is not cooked onsite at the Westin. Hospitality at the hotel is hit and miss. The front desk seems pleasant, but staff were very hesitant to go the extra mile to please… they lacked the hospitality soft skills I have experienced at other hotels of the same caliber. Café staff is very unhelpful, not very friendly, I receive a far better guest experience at my local In-N-Out Burger. In the end if you are expecting an upscale hotel experience in the Palo Alto / Stanford area the Westin disappoints. For the price I would expect a memorable experience, one where you would hate to leave and could not wait to return. During my stay I was looking forward to leaving, I really felt like it was a waste of $$$ and time staying here. When I left, I felt like I had just stayed at a Holiday Inn express with upscale rooms. Hotel should be rebranded... it's not an upscale full service hotel that is about hospitality with a mindset of wellness.

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Atherton was better than expected. I knew it would be nice, but this hotel was nicer and had everything we needed for our stay. Spacious room, spacious shower and bathroom. The staff was incredibly nice and helpful when you need them. Gym was great as well. The price was a steal for how amazing it was. Definitely staying here in the future. Check-in was also super easy and fast.

The hotel address is a bit remote and the room is a bit small; but the lobby manager saw us checking in, two adults and one child, and took the initiative to inquire and adjust to a larger room; the parking lot is bright and safe, the room facilities are new, and the room lights are slightly darker It would be nice to add a floor lamp; the breakfast is simple but exquisite, and there is a very good Korean restaurant across the street; it is not far from Silicon Valley and Stanford.

The staff at the Nest went above and beyond to accommodate us and our puppy. They have an excellent staff and provided amazing customer service all around. The best time we are in Palo Alto we will certainly be staying here again!

The style of Lucent Hotel fits well with Silicon Valley and the decor is completely modern. Going in is a yard as a parking lot. There is one of the smallest open-air swimming pools in the hotel I have seen on the patio. It can only accommodate one person. If it is more than a few baths. There are sofas and bonfires on the side, very warm. The lady at the reception was very enthusiastic and helped us to take the baggage to the room and introduce the room items. The room is small but clean. Compared to the Express Hotel, the breakfast is full and delicious. Although the hot meal is only Western-style scrambled eggs and fried bacon, it is delicious. Juice, yoghurt, coffee, mineral water are all available, as well as post-meal fruits.