Av. Santa Fe 160, Santa Fe, Zedec Sta Fé, Álvaro Obregón, Mexico City, Federal District, 01219, MexicoView Hotel Details
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JW Marriott Hotel Mexico City Santa Fe Guest Reviews
4.3/5
Very Good
111 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.2
Cleanliness4.3
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All reviews(111)
Positive reviews(10)
Reviews with photos/video(3)
Negative reviews(1)
FattyBack
Deluxe King Room with City View Non smoking
Stayed in Dec 2023
Business travellers
14 review
2.7/5
Posted on Jan 21, 2024
I rather go to Westin or Hilton right beside this hotel!
The service was soooo poor.
Had to pay for the Wifi.(been to many countries & many hotels and it was my first time)
No tips, no service.:)
Presley Ning
Deluxe King Room with City View Non smoking
Stayed in Sep 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Oct 30, 2023
A super good experience stay in Santa Fe.
Dssss
Executive King Room with City View Non smoking
Stayed in Dec 2024
Couples
2 review
3.7/5
Posted on Jan 6, 2025
When I tried to fill the bathtub, brown water came out. Breakfast was delicious.
Original TextTranslated by Google
Grace zhangmei
Executive King Room with City View Non smoking
Stayed in Feb 2025
Business travellers
7 review
4.0/5
Very Good
Posted on Mar 12, 2025
The room is OK, the service is average
Original TextTranslated by Google
Eva Chen ting
Deluxe King Room with City View Non smoking
Stayed in Jan 2023
Business travellers
84 review
5.0/5
Outstanding
Posted on Feb 16, 2023
The front desk service is very good, and the hotel restaurant is also great.. But the pick-up service is too expensive! By the way, the shower in the hotel really needs to be replaced! WI-FI is not free, it may be a pain point of Marriott, the charge is reasonable.. but the paid WI-FI is fast, watching videos without lag.. I still recommend everyone to stay here