jacks1447
May 3, 2024
We flew in from Europe and stayed 4 nights before heading to Orlando. The guy who checked us in was uninterested and was either stoned or somewhere else….. The room was very basic, no coffee machine etc but did have an iron, nice comfy bed and space, in the morning I went down to get a coffee that they supply in the lobby, no milk or creamer available and unless you drink black tea or coffee it was a waste of time,on the 3rd day they got creamers. On the second morning we left to go for a long walk and when we returned back we noticed our room door was open, the maid had cleaned the room and not pulled the door closed, so anyone walking past would have noticed it still open, this is alarming especially as anyone can walk in and go up in the lift. We reported it to reception who said oh ok ♂️, she just seemed uninterested in what I had to say. The rooftop was closed apparently due to refurbishments, but if the sign was anything to go by it had been their for months. Now I know these hotels are like franchises but I expect more from a property using the Wyndham name….. Only good thing about this hotel was the location to the beach and shops and restaurants. Being travel agents I would certainly not recommend this hotel at its current conditions, train staff better, more room amenities and stop people smoking **** at your entrance.