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Verified reviews
Location2.7
Amenities2.6
Service2.7
Cleanliness2.6
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All reviews(63)
Positive reviews(7)
Reviews with photos/video(3)
Negative reviews(33)
Hazera
Comfort Studio with Kitchen
Stayed in Jul 2024
Family
1 review
1.5/5
Posted on Jul 12, 2024
It was horrendous the customer service is bad you can see the dirt hanging off the windows the picture shown on the site is totally wrong nothing compared to reality . I got bitten my insects and immediately admitted my self to the GP. I had to leave the hotel that day I didn’t stay I ended up spending more money in Italy Milan. They take service tax on the spot €27/30euros. Which they didn’t mention. They don’t show you around like it’s dirty please see the pictures attached. Awfaul never again! 09/07/2024 I was travelling with my toddler and mum everyone was horrible NO WIFI, lift is old and broken, NO AC it’s hazard not child friendly . It looked so wrong like they’d traffic people we had to leave ASAP. When they know they are wrong they start saying don’t understand English never again Italy Milan is disgraceful and DISGUSTING OVER RATED.
Shames kaleem
Comfort Studio with Kitchen
Stayed in Jun 2024
Travel with friends
6 review
1.0/5
Posted on Jun 17, 2024
Hi dear sir madam
I booked this property and went to the address but I didn’t get Room key and no one opened the door
We were waited so long and called more then 100 time but no one picked up and no one returned nothing
So request you please refund my money
Thank you
Guest User
Comfort Studio with Kitchen
Stayed in Dec 2022
Couples
2 review
4.5/5
Great
Posted on Dec 31, 2022
We loved the fact that is very well located (two blocks away from Duomo practically). Our room had a kitchen and a living so it was very comfortable. Is near two metro stations. From the outside doesn't look like a hotel (it has no sign) but one of the staff members saw us searching around so he showed us our room. From the inside you can see that is a very old family complex building, so you would definitely get the typical Italian neighborhood feeling. The elevator is very small and has a bit of a smell, but for the rest we really liked the place.
Duncan Mochama
Comfort Studio with Kitchen
Stayed in Sep 2022
Travel with friends
2 review
4.0/5
Very Good
Posted on Sep 4, 2022
Good location, just near Duomo
BruceZhan
Double Room With Balcony And Kitchen
Stayed in Nov 2024
Other
2 review
1.5/5
Posted on Nov 8, 2024
We had communication problems, since it is the first time that we find ourselves in front of a series of codes and unclear instructions, there was a great difficulty in checking in. But we found ourselves with cold water while taking a shower, and we went down from the fourth floor to the first floor to take a shower, but even there cold water.
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Haizitadie1983
Comfort Studio with Kitchen
Stayed in Mar 2024
Solo travellers
39 review
1.0/5
Posted on Mar 10, 2024
It’s a complete mess. Seeing this door reminds me of the story of Yan Zi’s mission to Chu!
This is the first time in Europe that people are urging people to check out before ten o'clock. It's raining heavily in Milan today (10,000 *** are rushing in my heart)! There were instant noodles in the sink that had not been cleaned, which was very disgusting!
When you are away from home, contact everyone to choose a better hotel. It is recommended that you directly let the platform recommend hotels.
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Yuyinshibie88
Double Room With Balcony And Kitchen
Stayed in Aug 2024
Family
15 review
5.0/5
Outstanding
Posted on Aug 17, 2024
We were very satisfied with the room we stayed in. The sofa could be unfolded into a bed. The best thing was that there was a terrace. We drank coffee and tea and chatted on the terrace in the morning and evening. It felt really good value for money. The price was really good for this location.
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Guest User
Family Apartment (Con Balcone)
Stayed in Apr 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The house is relatively classical in style, and the price is relatively reasonable. It says it has a kitchen, but it doesn't.
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Guest User
Comfort Studio with Kitchen
Stayed in Mar 2024
Business travellers
4 review
1.0/5
Posted on Mar 14, 2024
So far, it can only be said to be the worst hotel I have ever stayed in.
The price is not low and the service is poor! There isn’t even a waiter at the front desk, so you have to make a phone call to pick up your luggage.
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Cicixin
Comfort Studio with Kitchen
Stayed in Feb 2024
Family
3 review
1.2/5
Posted on Feb 23, 2024
Dirty and messy
Poor facilities
Environment: Although it is a city center environment, it is difficult to describe it in a word
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Guest User
Family Apartment (Con Balcone)
Stayed in Aug 2023
Travel with friends
2 review
1.0/5
Posted on Aug 18, 2023
It really sucks, the toilet is horrible and dirty! This is the worst hotel I have stayed in after a month in Europe! ! ! ! ! We arrived late and we were charged a late fee of 30 euros! The problem is that he didn't say what time he would arrive before. It was very troublesome to open the door. He couldn't open it. So he came to help open the door and it cost another ten euros!
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Guest User
Apartment, Ground Floor (Split Level 002)
Stayed in Sep 2023
Business travellers
19 review
5.0/5
Outstanding
Posted on Nov 15, 2023
Very good, economical and clean
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Soraya
Family Room with Balcony
Stayed in Nov 2023
Couples
1 review
2.0/5
Posted on Nov 12, 2023
Terrible!!
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Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Oct 22, 2024
Besides the location, everything about this "hotel" ranges from bad to plain unacceptable. Extremely rude (and non-existent most of the time) personnel, dirty and bathrooms without soaps are just some examples. Not worth staying even if it saves you some euros, it is a vacation ruiner.
Guest User
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 25, 2024
I rated this a one out of five because there is not anything less. These people and this place is the worst. We checked in a day late due to our flight not arriving on time. We came in the next day (which we had already paid for and been charged), and they would not let us into our room. We left our bags, and went for a walk. Two hours later the new person at the desk said they did not know about our bags and was about to give them away!!!. She said she did not know who they belonged to. After we showed them the text message that said we would be leaving our bags, she oh, well you have them now so it's ok. We paid for 5 nights and got 4. The room was a mess. some outlets did not work. The floor was concrete. The place smelled. The water had low pressure. The front door to the complex is about just over a meter high and 1/3 meter wide. Dont ever go there.