To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities9.1
Service9.6
Cleanliness9.6
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All reviews(86)
Positive reviews(35)
Reviews with photos/video(2)
Awesome stay(8)
Friendly host(5)
SallyPang
Twin Room
Stayed in Aug 2025
Travelling with friends
7 review
9.0/10
Great
Posted on Oct 8, 2025
We have enjoyed our stay in this hotel. Happy to have paid for their breakfast, good variety and well stocked.
Staff were very friendly and is proud of their service way!
Guest User
Double Room
Stayed in May 2025
Business traveller
2 review
8.0/10
Very Good
Posted on Jun 21, 2025
I'm already a regular customer at this hotel.
They've never disappointed. One of the best for the type of stay I want.
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Guest User
Double Room
Stayed in May 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jun 21, 2025
Very good! Positive experience, modern and clean rooms, very good breakfast with a very important detail (the orange juice is natural, freshly made with oranges). A place I recommend.
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Guest User
Double Room
Stayed in Jan 2025
Solo traveller
1 review
6.5/10
Posted on Feb 23, 2025
The room was fine and clean... but when I got to the hotel I asked the receptionist, a blond guy with somewhat long hair, if he could please order a taxi for 4 in the morning the next day to take me to the airport. He didn't do it. By chance, at night I decided to ask. There was another guy at reception and he told me that there was no taxi reservation. I think they should be more attentive to these details...
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Guest User
Double Room
Stayed in Jan 2025
Business traveller
13 review
10/10
Outstanding
Posted on Feb 4, 2025
The stay exceeded my expectations. Totally recommendable, with a great location, complete services and very attentive staff. The buffet breakfast was very good. It is definitely worth it.
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DaviDMG
Double Room
Stayed in Nov 2024
Couple
6 review
10/10
Outstanding
Posted on Dec 7, 2024
Hotel well located, close to Santiago, comfort in general (free parking, isolated from noise...) the truth is a very good hotel at a very good price, everything new and clean 👌🙌🏼
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TOÑI ESTUPIÑAN
Double Room
Stayed in Sep 2024
Couple
2 review
6.0/10
Posted on Oct 25, 2024
When we arrived we told the receptionist that the room had a bad air conditioning, it was at 18 degrees. I told the receptionist about it twice, but she ignored it. The air conditioning seemed to have its own autonomy, not only did it turn off the air, it continued working like a kind of noisy fan. We left and when we came back after about two hours I demanded that she change my room because it was unbearable to be there. The receptionist who attended to us at the beginning left the problem to the girl from the night shift, that is, to her colleague from the next shift, and on top of that she didn't say that there had been an incident for three hours or more, since they give me a room for people with disabilities, which seemed like a hospital room. I got angry and told her that I didn't want to stay there, that she should find a way to solve the problem. In the end they gave me one with independent beds, which was not what I had contracted 20 days in advance.
Original textTranslated by Google
Response from Property: Hello Toñi, thank you very much for your review of your recent stay. Your opinion is very valuable to us and we are very sorry that we were not up to par on this occasion. We apologize for the inconvenience with the room. Our goal is to offer a quality service, and it is clear that on this occasion we did not achieve this. Best regards, Reception Team
Hotel muito bom, fica um pouco fora da cidade mas tem condições optimas
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Guest User
Twin Room
Stayed in Sep 2025
Family
8 review
10/10
Outstanding
Posted on Oct 5, 2025
Perfecto hotel cerca a Santiago. 12 minutos en auto a la catedral y 7 minutos a la estación de buses
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WILIAM HZ
Double Room
Stayed in Sep 2025
Family
8 review
10/10
Outstanding
Posted on Oct 5, 2025
Excelente hotel. El personal de recepción muy buenos. En especial Alba.
El desayuno buenisimo
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Guest User
Double Room
Stayed in Jul 2025
Business traveller
1 review
7.0/10
Posted on Aug 31, 2025
Somos clientes habituais deste hotel.
Lamentavelmente nesta estadia não tivemos sorte com os funcionários da Recepção.
Pouco simpáticos, e conseguiram até ser um pouco rudes. Não estávamos habituados. Sempre fomos bem tratados neste hotel.
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Guest User
Double Room
Stayed in Aug 2025
Other
1 review
9.5/10
Amazing
Posted on Sep 6, 2025
Wir hatten einen angenehmen Aufenthalt und das Personal war sehr zuvorkommend.