Grand Mercure Wakayama Minabe Resort & Spa

Grand Mercure Wakayama Minabe Resort & Spa Reviews

Grand Mercure Wakayama Minabe Resort & Spa

348 Omezudomari Oaza Yamauchi, Minabe Town, Hidaka District, Wakayama Prefecture, 645-0012, JapanView Hotel Details
Grand Mercure Wakayama Minabe Resort & Spa
Grand Mercure Wakayama Minabe Resort & SpaGrand Mercure Wakayama Minabe Resort & SpaGrand Mercure Wakayama Minabe Resort & Spa
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Grand Mercure Wakayama Minabe Resort & Spa Guest Reviews

4.2/5
Very Good
58 review
Verified reviews
Location3.9
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(58)
Positive reviews(55)
Reviews with photos/video(29)
Awesome stay(12)
Relaxing hot springs(11)
Friendly staff(8)
Awesome rooms(7)
Classy environment(6)
Nice sea view(6)
Tasty dinner(4)
Delicious buffet(3)
Negative reviews(3)
yue eva
Classic Room with 2 Single Beds and 2 Sofa Beds, Ocean/Sea View
Stayed in Jun 2024
Family
7 review
4.5/5
Great
Posted on Jul 15, 2024
Onsen really good and the lounge provided free drinks.
Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day.We are glad to hear that you enjoyed your stay with us.All of our staff will continue to strive to provide a comfortable environment.All of our staff are looking forward to seeing you again. Thank you very much for your valuable opinion.Grand Mercure Wakayama Minabe Resort & SpaIn charge of web
Gordon
Classic Room with 2 Single Beds, Ocean/Sea View
Stayed in Aug 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Sep 27, 2024
The hotel is quite good for money for a leisurely vacation.
Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day. All the staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
Guest User
Classic Room with 2 Single Beds and 2 Sofa Beds, Ocean/Sea View
Stayed in Jan 2025
Couples
2 review
3.5/5
Posted on Feb 16, 2025
Hotel staff service is good The hot springs are more crowded, maybe Saturday It's a bit like dumplings The room is a bit old was arranged the end room a little chatty yet And two people living was arranged to have two beds two sofa beds It doesn't feel very comfortable Added hotel breakfast, but it was too crowded I have to wait in line every time I get food The experience was terrible!
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黑豬阿神
Superior Room with 2 Single Beds and 1 Extra Bed, Ocean/Sea View
Stayed in Jan 2025
Couples
16 review
4.5/5
Great
Posted on Feb 18, 2025
The hotel is located on a mountain by the sea, with a quiet environment and high privacy, and beautiful views outside the hotel and in the rooms. Breakfast and dinner are buffet style. The place is spacious and comfortable with a full sense of space. The food variety is wide and the quality is very good. The hotel's indoor hot spring pool is quite large, and the outdoor hot spring pool has a sea and sky view. At night, you can look up at the stars while soaking in the hot spring, feeling relaxed and comfortable. The rest area outside the hot spring area is simply but tastefully decorated. The hotel staff are friendly and diligent, which is worthy of praise. After dinner, guests can enjoy free drinks and snacks in the hotel lobby bar. The hotel’s homemade wines are particularly outstanding and are definitely worth a tasting.
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6/7
Donny
Classic Room, Japanese Style, 4 Futon Beds, Ocean/Sea View
Stayed in Jan 2025
Family
1 review
4.5/5
Great
Posted on Feb 8, 2025
High cost performance, buffet, hot spring functioning normally. Because the room was full, we could only choose the Japanese style, which was older.
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6/7
Billy Lam 430
Classic Room, Japanese Style, 4 Futon Beds, Ocean/Sea View
Stayed in Dec 2024
Couples
21 review
4.7/5
Amazing
Posted on Feb 2, 2025
The hotel's environment and supporting facilities are very good. It is surrounded by the sea, has hot springs and a large bath, and also provides afternoon tea and snacks at night. The hotel's buffet breakfast and dinner are also of very high quality, with a wide variety of food and good taste. The only problem is that the hotel is located in a remote area, making it difficult to get in and out.
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Response from Property: 先日はグランドメルキュール和歌山みなべリゾート&スパをご利用いただき、誠にありがとうございます。ご滞在中は、お食事やラウンジではお楽しみいただけたご様子で嬉しく存じます。またのお越しを、スタッフ一同心よりお待ちしております。 貴重なご意見を誠にありがとうございました。グランドメルキュール和歌山みなべリゾート&スパWEB担当
Xiangtai
Classic Room with 2 Single Beds and 1 Sofa Bed, Ocean/Sea View
Stayed in Dec 2024
Family
2 review
3.5/5
Posted on Jan 26, 2025
I called the front desk and had them change the room to the one I had originally reserved☺️🙏 The bath was spacious, and the women's was even larger! The best part was the bar time! It was open from 9pm to 11pm, and even though we had a one-year-old child with us, the bar master was very kind and helpful, and we were very satisfied both physically and mentally! The breakfast was varied and so filling that we couldn't eat it all. I'd definitely like to come back if I'm in the area!
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Response from Property: 先日はグランドメルキュール和歌山みなべリゾート&スパをご利用いただき、誠にありがとうございます。お部屋につきまして、こちらの手違いにてご迷惑をおかけし申し訳ございませんでした。ラウンジやご朝食につきまして、ご満足いただけたご様子で嬉しく思っております。またのお越しを、スタッフ一同心よりお待ちしております。 貴重なご意見を誠にありがとうございました。 グランドメルキュール和歌山みなべリゾート&スパ WEB担当
hkckc
Classic Room with 2 Single Beds and 2 Sofa Beds, Ocean/Sea View
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Free parking lot, large 4-person room, full sea view, you can watch the sunrise! There are free drinks, various alcoholic beverages and snacks at happy hour (3-6) and evening (9-11), and the buffet dinner has a wide variety and delicious food (free variety of alcoholic beverages)! A hotel where you will never get drunk😁!
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6/12
Response from Property: 好多謝你尋日用咗大美居和歌山水邊度假村及水療中心。我哋好高興聽到你享受咗你嘅旅行。我哋會繼續努力改善我哋嘅食物同服務,等你可以繼續享受你嘅住宿體驗。我哋所有嘅員工都好期待你下次嘅訪問。 好多謝你嘅寶貴意見。和歌山美南美居度假村及水療中心負責網絡
Kevin Law
Classic Room, Japanese Style, 4 Futon Beds, Ocean/Sea View
Stayed in Dec 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 6, 2025
The environment is quiet, the hot spring facilities are complete, and there is enough parking space. Great destinations for self-drive tours with plenty of fine wines to choose from. It's best for the whole family to eat at the buffet, and to soak in the hot springs and drink wine together.
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Response from Property: 好多謝你尋日用咗大美居和歌山水邊度假村及水療中心。我哋好高興聽到你同我哋一齊住得好開心。你嘅說話好鼓舞人心。多謝你。我哋所有嘅員工都好期待你下次嘅訪問。 好多謝你嘅寶貴意見。和歌山美南美居度假村及水療中心負責網絡
nobody*
Superior Room with 2 Single Beds and 1 Extra Bed, Ocean/Sea View
Stayed in Sep 2024
Family
31 review
3.7/5
Posted on Nov 2, 2024
Located on a high mountain, the environment is quiet and the sea view outside the room window is very beautiful and unforgettable. I believe public transportation is not very convenient. The renovated room is okay and very clean and hygienic, but other places are not too new and advanced. The toilet door in the room is not well designed and is always easy to hit. The buffet has many styles but the quality is mediocre. There is not much surprise. After staying for two nights and eating four meals, I started to feel a little bored. There are only three hot spring baths, and the area is not large.
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6/12
Response from Property: 先日はグランドメルキュール和歌山みなべリゾート&スパをご利用いただき、誠にありがとうございます。 ご頂戴しましたご意見は真摯に受け止め、改善に努めさせていただきます。またのお越しを、スタッフ一同心よりお待ちしております。 貴重なご意見を誠にありがとうございました。 グランドメルキュール和歌山みなべリゾート&スパ WEB担当
Klanoftt
Classic Room with 2 Single Beds and 1 Sofa Bed, Ocean/Sea View
Stayed in Oct 2024
Couples
10 review
3.0/5
Posted on Nov 6, 2024
The location is inconvenient. It is better to drive by yourself. The bathhouse is very comfortable and the facilities are relatively old. There are welcome drink and night drink.
Original TextTranslated by Google
Response from Property: 先日はグランドメルキュール和歌山みなべリゾート&スパをご利用いただき、誠にありがとうございます。 またのお越しを、スタッフ一同心よりお待ちしております。 貴重なご意見を誠にありがとうございました。 グランドメルキュール和歌山みなべリゾート&スパ WEB担当
Kai hung
Classic Room with 2 Single Beds and 2 Sofa Beds, Ocean/Sea View
Stayed in Sep 2024
Solo travellers
11 review
3.7/5
Posted on Oct 28, 2024
Self-driving trip to this remote area, the scenery is good and the air is good. When visiting Shirahama, the hotel has rich breakfast, average dinner, and free snacks and drinks from 9 to 11pm. The room is relatively large. The sea view room has the opportunity to see the sunrise. The indoor and outdoor hot springs are also good.
Original TextTranslated by Google
Response from Property: 先日はグランドメルキュール和歌山みなべリゾート&スパをご利用いただき、誠にありがとうございます。 またのお越しを、スタッフ一同心よりお待ちしております。 貴重なご意見を誠にありがとうございました。 グランドメルキュール和歌山みなべリゾート&スパ WEB担当
Guest User
Classic Room with 2 Single Beds and 2 Sofa Beds, Ocean/Sea View
Stayed in Aug 2024
Family
16 review
4.7/5
Amazing
Posted on Sep 27, 2024
Although I was traveling by car, it didn’t feel close to me. I arrived at the hotel at 6 o'clock and was already tanned. But the hotel environment is very comfortable 2 adults and 1 child stay The room has four beds Very happy with full sea view
Original TextTranslated by Google
Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day. We are pleased to hear that you enjoyed your room during your stay. All our staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
Pangjimama
Classic Room, Japanese Style, 4 Futon Beds, Ocean/Sea View
Stayed in Aug 2024
Family
41 review
4.7/5
Amazing
Posted on Sep 9, 2024
It's not far from Shirahama. I chose to come to the south this time. The hotel has a free shuttle bus to JR South Station, which is very convenient. The station is very small and there is no elevator. Be careful with large luggage and you need to walk through the covered bridge by yourself. The hotel is very good, the lobby has a good view, and there are free drinks and snacks in the afternoon and evening. There are many people here, but there are few seats. The food is great! Breakfast and dinner are very rich, because there is everything. Book the meals in advance, otherwise it will be very expensive to book them at the hotel. This is a good parent-child hotel, providing children's supplies. By the way, I also want to thank Ctrip's housekeeper for giving a complete travel advice!
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Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day. We are pleased to hear that you were satisfied with the meal. All our staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager
Guest User
Classic Room with 2 Single Beds and 2 Sofa Beds, Ocean/Sea View
Stayed in Aug 2024
Family
1 review
3.5/5
Posted on Sep 23, 2024
The tatami room was a bit old, but the view, food, and lounge service were good.
Original TextTranslated by Google
Response from Property: Thank you very much for using Grand Mercure Wakayama Minabe Resort & Spa the other day. We are pleased to hear that you were satisfied with the food and lounge. All our staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Wakayama Minabe Resort & Spa Web Manager