Guest Reviews of Hilton Garden Inn Toronto Airport
9.0/10
Great
170 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.8
Service8.9
Cleanliness9.2
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All reviews(170)
Positive reviews(165)
Reviews with photos/video(32)
Offers pick-up/drop-offs(58)
Close to airport(51)
Easy to get around(35)
Convenient location(31)
Comfortable bed(9)
Delicious breakfast(9)
Poor air conditioning(7)
Friendly front desk staff(5)
Negative reviews(5)
Zuiaideyingzi
Two Queen Room
Stayed in Nov 2025
Family
37 review
10/10
Outstanding
Posted on Dec 27, 2025
The hotel's location right near Toronto Pearson Airport is super convenient, especially with their shuttle service running every hour on the dot to pick up and drop off guests. Parking is available in the underground garage for $35 a day. The rooms are spacious and well-maintained. The front desk staff were very attentive and helpful. Definitely recommend this place.
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6/7
Guest User
King Room
Stayed in Nov 2025
Couple
1 review
3.5/10
Posted on Dec 7, 2025
Dirty water bottle with no water. No dental kit available at the hotel. Service was non-existent. No bellhops considering they really should have one if they’re in airport vicinity. Would not recommend at all!
Guest User
Two Queen Room
Stayed in Nov 2025
Family
5 review
10/10
Outstanding
Posted on Dec 7, 2025
Very nice service and clean and comfortable room. The parking was secured with a gate.
Guest User
King Room
Stayed in Dec 2025
Couple
1 review
10/10
Outstanding
Posted on Jan 24, 2026
Overnight stay on way to Caribbean destination. Shuttle pick up at airport was easy to navigate. Check in at hotel quick and staff was pleasant. Room was clean. Amazing shower! Had dinner at Dixon’s, hotel restaurant. I would recommend chicken wings, salad and pizza as they were very good. French onion soup not so much. Caught the 6:05 am shuttle back to airport. All in all: A Great Stay. Thanks Hilton!
Guest User
Two Queen Room
Stayed in Nov 2025
Solo traveller
3 review
8.5/10
Very good
Posted on Dec 5, 2025
I was upset that the hotel credit card was malfunctioning and declined my cards several times. The manager had to punch my numbers in manually. I found it very upsetting.
Z862
King Room
Stayed in Nov 2025
Solo traveller
23 review
10/10
Outstanding
Posted on Dec 22, 2025
Location: Close to the airport. Service: Airport drop-off service provided.
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Guest User
King Room
Stayed in Nov 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Dec 28, 2025
Good location
Good clean property.
I will visit again.
Guest User
Two Queen Room
Stayed in Jun 2025
Family
4 review
7.0/10
Posted on Jul 18, 2025
Convenient and supplementary airport shuttle bus to and from airport so we can save cost and time.
Guest User
King Room with Sofa Bed
Stayed in Jun 2025
Solo traveller
6 review
6.5/10
Posted on Oct 1, 2025
It was difficult to find lights in the bedroom and it was also challenging to find a convenient place to charge my devices. This hotel is not up to international standards.
Guest User
Two Queen Room
Stayed in May 2025
Family
1 review
7.0/10
Posted on Jun 17, 2025
Overall, our stay was fine, but there were a couple of issues. The bedside cabinet was noticeably dirty, which affected the cleanliness of the room. Additionally, our room was located near a vending machine, and the noise from it was slightly disruptive.
Guest User
Accessible Evolution King Room
Stayed in Apr 2025
Solo traveller
3 review
8.5/10
Very good
Posted on May 15, 2025
The location of the hotel is fantastic for Toronto airport and offers free shuttles to and from the airport 24 hours a day. I only stayed a night, arriving late and leaving early, but the guy on reception was welcoming and check-in and the room had all of the required amenities for my stay. Would stay here again if I fly from Toronto Pearson airport.
Guest User
King Room with Sofa Bed
Stayed in Jun 2025
Family
15 review
8.5/10
Very good
Posted on Jul 13, 2025
Great location, right next to the airport with free shuttle that operates 24hrs.
ErfErf
King Room
Stayed in Dec 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Jan 20, 2026
Great location, shuttle is also free.
Jacqueline Dempsey
King Room
Stayed in Mar 2025
Solo traveller
5 review
6.5/10
Posted on Apr 19, 2025
Room 1145 air conditioner was extremely noisy. Hard to sleep due to that and outside noise (hoons reving up at 1am). Shower, bed and linens were good. This hotel has a guest laundry on b2. The restaurant service was terrible, brought soup and main meal at the same time. Quality of the food was average. Airport shuttle was 20 minutes late for airport pick up, 10 minutes late for drop off, it services the Hilton Airport hotel as well. The king room was quite large.