When we arrived at Toronto international airport, we were unable to contact the hotel using the listed phone number. Tried a couple of times and were forced to take a taxi to the airport. When I brought this matter up at check in, all I got was an very indifferent response. As it was late, I tried to use the frnding machine, but the pop machines were all sold out and the snack machines were out of service.
I was given conflicting information about the times the shuttle service was running and so we ended up using the flat rate taxi ($22) from the hotel to the airport. The hotel charges $15 ,per person each way..but the front desk could not confirm the proper times it was running!!
Only person that gave great service was Kyle who worked the front desk the morning of our departure.
Breakfast was not bad..but what's with the powdered eggs??