2 Chome-1-1 Sannomaru, Mito City, Ibaraki Prefecture, 310-0011, JapanView Hotel Details
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MITO SANNOMARU HOTEL Guest Reviews
4.5/5
Great
203 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(203)
Positive reviews(199)
Reviews with photos/video(45)
Convenient location(42)
Large rooms(17)
Delicious breakfast(16)
Easy to get around(15)
Relaxing hot springs(8)
Convenient parking(7)
Near shopping area(7)
Highly recommended(3)
Negative reviews(4)
rende410
Double Room
Stayed in Jan 2025
Couples
2 review
4.7/5
Amazing
Posted on Feb 13, 2025
Located right across Mito station, supermarkets, restaurants, and cafes were easily accessible. The rooms were also a decent size, and the reception staff were very helpful. Parking was 600 JPY a night just outside the hotel.
Response from Property: Thank you for staying at Mito Sannomaru Hotel. We are delighted to hear you found our location convenient, with easy access to the supermarkets and the cafes.It is also glad to know you satisfied with the room and the reception staff could assist you during the stay. We appreciate your kind review. We look forwawrd welcoming you again on your next visit to Mito City!Chen / Mito Sannomaru Hotel
Guest User
Double Room
Stayed in Oct 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Staff very polite and helpful. I can speak Japanese but they could speak decent English too. Room was comfy and exactly what I needed for a single night before an exam, was able to study in peace and quiet.
Response from Property: Thank you very much for choosing Mito Sannomaru Hotel.We are very pleased to receive your compliments.All of our staff will continue to make every effort to satisfy our guests.Thank you for taking time out of your busy schedule to write this review.We look forward to welcoming you again.Mito Sannomaru Hotel Takada
Guest User
Single Room
Stayed in Mar 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Very convenient location. Well trained staff with good service. Breakfast is excellent. Thanks so much and I had 2 perfect nights here.
Response from Property: Thank you very much for using Mito Sannomaru Hotel this time.It's our pleasure that hearing you had a great time here. Our hotel is a 3-minute walk from the north exit of Mito Station, making it an ideal location for sightseeing and business.Thank you for taking the time to leave a review. We sincerely look forward to your visit again. Mito Sanno Maru Hotel HUANG
Guest User
Double Room
Stayed in Sep 2024
Couples
14 review
4.7/5
Amazing
Posted on Dec 22, 2024
Nice hotel just next to Mito train station. Clean large room with enough amenities. Hotel offers good breakfast buffee. Hotel offers onsen to relax.
Response from Property: Thank you for staying at Mito Sannomaru Hotel. We are delighted to hear you took good rest in our spacious room and enjoyed the various breakfast. The onsen public bath in our hotel is open daily from 3p.m. to 10a.m. the next morning. We are so happy to know you relaxed in the onsen during your stay. We are so thankful for your kind words.We sincerely look forwarding to see you on your next visit to Mito City!Chen / Mito Sannomaru Hotel
YUK SUM ANDREW
Double Room
Stayed in Jul 2024
Family
7 review
4.5/5
Great
Posted on Aug 19, 2024
Good location which is closed to Mito Station.Staff is friendly especially the one from Taiwan. Appreciated.
Response from Property: Dear Mr.YUK SUM ANDREWThank you for staying at Mito Sannomaru Hotel with us. It was our great pleasure to hear you enjoyed the time at Mito City.We are located near to JR Mito Station and it only takes 2 minutes by walking from the station (North Exit).We are also delighted to hear that you found our staff to be friendly.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Chen / Mito Sannomaru Hotel
Chak Yan
Designer's Twin Room
Stayed in Sep 2024
Family
18 review
4.5/5
Great
Posted on Dec 23, 2024
the room has everything inside, and shower zone in basement is not bad too
Response from Property: Dear Me./Ms. Chak YanThank you for staying at Mito Sannomaru Hotel with us. We so delighted to know you enjoyed our spacious room and relaxed in our peblic bath on the basement floor. The public bath opens from 3 p.m. to 10 a.m. next morning and is available only for our hotel guests. Also ,we are sure you will also find it relaxing to enjoy our breakfast buffet after an early morning hot bath. We are thankful for your kind words and it is so happy to have you with us. We look forward to welcoming you back on your next visit to Mito City! Chen / Mito Sannomaru Hotel
Megan
Stayed in Nov 2023
Solo travellers
34 review
5.0/5
Outstanding
Posted on Feb 10, 2024
If I could give service 6 out of 5 stars I would! The staff were so lovely and arranged the shipping of my luggage to Tokyo in a very efficient way, going so far as to help me weigh it (they had to carry it to do so) and then advising me to repack to get cheaper rates. They also helped me check in early to the fastest cleaned room! Breakfast was delicious and there were many options. The laundry room was convenient and next to the baths so you could soak while your clothes were being cleaned. A fantastic and comfortable stay! I’ll definitely be back!
6/8
Response from Property: Mr./Mrs.MeganThank you very much for using Mito Sannomaru Hotel this time.It's our pleasure that hearing you had a great time here.The large public bath has been well received by many guests.You can use it all night, so you don't have to worry about time.The public bath is open from 3pm until 10am next morning.Our recommended mini rice bowl is made with healthy ingredients from Mito, such as natto, grated yam, and okra, topped with Koshihikari rice grown in Ibaraki Prefecture.Thank you for taking the time to leave a review. We sincerely look forward to your visit again. Mito Sanno Maru Hotel HUANG
Guest User
Double Room
Stayed in Jul 2024
Family
1 review
3.5/5
Posted on Aug 24, 2024
It was close to the station and had a bath, so I had a very comfortable stay.
Response from Property: Dear Guest, Thank you for staying at Mito Sannomaru Hotel. We are pleased to hear you enjoyed the onsen in our public bathroom. The onsen on the B1 floor is available to use from 15:00 until 10:00 every day and it only takes 2 minutes walking from the station.Our guest can relax in the onsen late at night after a long day traveling, or early in the morning. It was our pleasure to provide you a space with comfort.We look forwarding to welcoming you back soon. Chen / Mito Sannomaru Hotel
BBLOH
Designer's Twin Room
Stayed in Mar 2024
Family
3 review
4.2/5
Very Good
Posted on Apr 29, 2024
The hotel is close to JR Mito Station North exit. When you walk out from the north exit , you can see the hotel on your right hand side. Just take the elevator beside the clock tower to the ground and cross the road and you will reached the hotel. The female receptionist served us speaks very fluent English & Chinese and is efficient. Although the hotel is bit outdated, the room is newly renovated and spacious .
Response from Property: Dear Guest,Thank you for staying at Mito Sannomaru Hotel.It was our great pleasure to welcome you to Mito city.We are so delighted to hear you find our location is convenient and near to JR Mito station.We have been serving at Mito City for over 50 years.Since the renovation on 2021,we started to serve customers abroad.It cannot be happier to know the customers abroad also enjoyed the stays in our hotel. Mito city is a beautiful city with slow tempo life-style and we sincerely wish every traveler who stays with us could enjoy their Mito journey here.Thank you for sharing comment to us. We would do our best to keep providing services and look forward to welcoming you again!Chen / Mito Sannomaru Hotel
LeongRichard
Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The Frant desk staff are very helpful and friendly
Response from Property: Dear Guest, Thank you for staying at Mito Sannomaru Hotel.It was our pleasure to welcoming you to Mito City.We are so delighted to hear you found our staff to be friendly. We have been providing service at Mito City for over 50 years and just started to welcome customers abroad since our renovation on 2021. It could not be more happier that hearing you enjoyed the stay and the journey in Mito with us. Thank you for your kind words and we look forwarding to welcoming you back soon.Chen / Mito Sannomaru Hotel
Long dong silver
Stayed in Jun 2023
Travel with friends
44 review
2.7/5
Posted on Aug 5, 2023
Really not a big fan of this place. Not enough servers around recently.
Guest User
Double Room
Stayed in Jul 2023
Business travellers
4 review
4.5/5
Great
Posted on Sep 3, 2023
convenience location from Mito station. delicious Japanese breakfast. all the staff are kind. very satisfied.
Response from Property: I appreciate your using Mito outermost outworks hotel.If you were able to spend it comfortably, during a stay, I am happy.About correspondence of breakfast and the staff, all the staff are glad that I have words of the praise very much.I will be devoted from now on to be able to be pleased with a customer.Thank you very much for posting it while you're busy.I look forward to the next use.Mito outermost outworks front desk at the hotel chief Kazuhiko Hoshi
Felicia
Double Room
Stayed in Dec 2024
Booked for others
5 review
4.0/5
Very Good
Posted on Mar 4, 2025
nice location
Sung tak
Double Room
Stayed in Apr 2024
Couples
2 review
4.2/5
Very Good
Posted on Jun 2, 2024
Good tirp
Response from Property: Dear Guest,Thank you for staying at Mito Sannomaru Hotel with us.We are delighted to hear that you enjoyed your stay at our hotel. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continuing doing so. We look forwarding to welcoming you back soon. Chen / Mito Sannomaru Hotel
yes7086
Double Room
Stayed in Jan 2025
Solo travellers
34 review
5.0/5
Outstanding
Posted on Feb 28, 2025
This is also a hotel that is highly recommended.
The hotel is in a very convenient location, right at the north exit of Mito Station. It is only a three-minute walk from the station and is very convenient for going to surrounding cities or the airport by train or bus.
The hotel is close to the station, with many shops and restaurants, making shopping and dining extremely convenient. It is also very convenient to go to Kairakuen and Senba Lake, whether on foot or by car.
The hotel room is larger than the average Japanese hotel and is very spacious, which is very rare in Japanese hotels. The room is clean and tidy, and there is a public bath on the basement floor, where bathing is very comfortable.
There was a waiter from Taiwan at the front desk of the hotel. He was very warm, friendly and polite. I recommend that the hotel management give him a "chicken leg". Of course, it was also very convenient to communicate in Chinese during check-in, check-out and during the stay, and there was no communication barrier.
In addition, guests staying at the hotel can take the bus to Ibaraki Airport for free with an "accommodation certificate".
The format of the "Accommodation Certificate" is shown in the attached picture. You can go to the "Tourism Information Center" next to the Mito Station check-in gate to get it for free, and then ask the hotel to stamp it for you when you check out. You can also directly ask the hotel to issue you an "Accommodation Certificate" according to the hotel format, and give it to the bus driver when you take the bus to the airport, and you can ride to Ibaraki Airport for free, saving 1,100 yen.
The bus to the airport is at Platform 4 at the South Exit of Mito Station. See the attached picture for the timetable. There is also a bus to Ibaraki Airport at the North Exit of Mito Station.
If I have the chance to go to Mito City next time, I will not choose any other hotel.