1 Chome-5-6 Sakuragawa, Mito City, Ibaraki Prefecture 310-0801, JapanView hotel details
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Guest Reviews of Smile Hotel Mito
7.9/10
Good
52 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities7.8
Service7.9
Cleanliness7.8
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All reviews(52)
Positive reviews(21)
Reviews with photos/video(3)
Negative reviews(4)
jajajack
Single Room - Non-Smoking
Stayed in Jul 2026
Solo traveller
9 reviews
8.0/10
Very good
Posted on Aug 20, 2026
I saw some reviews online saying the service was bad and the rooms were dirty, but that wasn't the case at all; they were very courteous.
The only issue I had was with the central air conditioning. Even though I set it to 20 degrees, the room stayed at 28 degrees and wouldn't cool down.
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みみ0421
Single Room - Non-Smoking
Stayed in Jun 2026
Solo traveller
53 reviews
10/10
Outstanding
Posted on Jul 13, 2026
This hotel was great! It's close to Mito Station, so access was good, and the price was reasonable. They also had an amenity bar where you could pick out what you needed, including makeup remover and toner.
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Guest User
Single Room - Non-Smoking
Stayed in Jul 2026
Solo traveller
1 reviews
9.0/10
Great
Posted on Aug 16, 2026
The air conditioner seemed to be malfunctioning, so there was a fan in the room.
It was hot, so I turned down the AC setting, but it didn't feel like the room cooled down to the set temperature.
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ワタシ
Single Room - Non-Smoking
Stayed in Jun 2026
Solo traveller
30 reviews
8.0/10
Very good
Posted on Jul 4, 2026
If you don't mind the sound of the trains, we'd be happy to have you stay.
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Guest User
Single Room - Non-Smoking
Stayed in Jul 2026
Business traveller
4 reviews
10/10
Outstanding
Posted on Aug 4, 2026
Great location, and the shampoo bar was a nice touch.
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Guest User
Double Room - Non-Smoking
Stayed in Jul 2026
Business traveller
7 reviews
6.0/10
Posted on Sep 24, 2026
This is a stay for an overnight trip.
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Response from Property: ご利用いただきありがとうございます。定宿としてお選びいただき、大変嬉しく思っております。 もし何かお気づきの点や改善点がありましたら、ぜひ教えてください。今後ともお客様にご満足いただけるよう努めてまいりますので、よろしくお願いいたします。スマイルホテル水戸
Guest User
Semi Double Room-Non Smoking
Stayed in Jan 2026
Couple
1 reviews
10/10
Outstanding
Posted on Feb 11, 2026
Thank you !
Guest User
Semi Double Room-Non Smoking
Stayed in Apr 2024
Couple
7 reviews
7.0/10
Posted on May 4, 2024
Bom hotel
Guest User
Single Room - Non-Smoking
Stayed in Jun 2026
Solo traveller
12 reviews
10/10
Outstanding
Posted on Jul 23, 2026
Great, the location is very convenient.
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Guest User
Semi Double Room-Non Smoking
Stayed in Jun 2026
Couple
3 reviews
8.0/10
Very good
Posted on Jul 26, 2026
There were cobwebs in the room and several small, unidentifiable insects came out of the bed, which I found quite unpleasant and unusual these days. Everything else was almost perfect, so it was a real shame.
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Guest User
Single Room - Non-Smoking
Stayed in Jun 2026
Family
3 reviews
8.5/10
Very good
Posted on Jul 24, 2026
I stayed at Smile Hotel Mito during my trip to Mito. Its excellent accessibility to the station made using public transportation very convenient, and with many convenience stores and restaurants nearby, I experienced no inconvenience during my stay. The room was clean and well-maintained, allowing for a pleasant rest. Thanks to the friendly service from the staff, I had a pleasant time throughout my stay.
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Guest User
Semi Double Room-Smoking
Stayed in Oct 2025
Couple
1 reviews
6.0/10
Posted on Nov 9, 2025
It's conveniently located near the station. However, the parking lot on the premises was very small and difficult to get in and out of.
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Colin good
Single Room - Non-Smoking
Stayed in Oct 2025
Solo traveller
17 reviews
2.0/10
Posted on Dec 1, 2025
The hotel is old and poorly soundproofed; I would not recommend booking it.
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Guest User
Semi Double Room-Non Smoking
Stayed in Jun 2025
Couple
2 reviews
7.5/10
Posted on Jul 5, 2025
The accommodation was cheap and the facilities were nice and clean.