Whitehorse Apartments Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mont Albert
Whitehorse Apartments Hotel
770 Whitehorse Rd, Mont Albert, Victoria 3128, Australia
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With a stay at Whitehorse Apartment Hotel in Melbourne (Mont Albert), you'll be within a 15-minute drive of Collins Street and Chadstone Shopping Mall. This aparthotel is 9.8 mi (15.7 km) from Crown Casino and 11.7 mi (18.9 km) from Melbourne Central.Show More
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Highlights
Parking available
Airport drop-off available
Lots to doAmenities
Private Parking
Airport pick-up
Luggage Storage
Restaurant
Airport drop-off
Wi-Fi in Public AreasFree
Front Desk Safe
VIP Check-In Service
All Amenities
Property Description
With a stay at Whitehorse Apartment Hotel in Melbourne (Mont Albert), you'll be within a 15-minute drive of Collins Street and Chadstone Shopping Mall. This aparthotel is 9.8 mi (15.7 km) from Crown Casino and 11.7 mi (18.9 km) from Melbourne Central.
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3.5/5
Cleanliness3.5
Amenities3.5
Location3.5
Service3.5
All 19 Reviews
Surroundings
Metro: Box Hill
(1.0 km)
Metro: Mont Albert
(1.2 km)
Airport: Essendon Airport
(32.9 km)
Airport: Melbourne Airport
(37.8 km)
Train: Auburn Station
(7.2 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
10
Interconnecting Family Apartment
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Microwave Oven
Check Availability
10
Executive Queen Suite
1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Microwave Oven
Check Availability
12
Executive Twin Suite
1 Queen bed and 1 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Microwave Oven
Check Availability
5
Deluxe Suite
1 Queen bed and 1 Single bed
Has window
Non-smoking
Daily Housekeeping
Curtain
Kitchen Ventilator
Check Availability
15
Standard Suite
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Microwave Oven
Check Availability
Hide Room Types
Guest Reviews
3.5/5
19 reviews
Verified Reviews- Cleanliness3.5
- Amenities3.5
- Location3.5
- Service3.5
Average for similar properties in Mont Albert
AI Summary
Convenient location with easy city center access via tram 109. Comfortable bed. Good service recovery, friendly and helpful staff offer excellent hospitality.
Guest User
September 19, 2022
Room was tiny and had to upgrade for additional cost.
The second room smelt of smoke and was like it had been closed off for weeks. The standard of cleanliness was very sub standard and the whole complex looked tired and uncared for.
Won't be going back.
Kuailedewoniu0214194
January 6, 2024
The room hygiene is poor, the sheets have a black markThe environment is average
Original TextTranslation provided by Google
Guest User
January 31, 2023
The room was absolutely disgusting. Food crumbs from previous guests in the cutlery tray, food stains in the fridge, hair in the fridge, mould in the shower, BLOOD STAINS on the bed linen. And the owner has the audacity to say I'm too fussy. Seriously? Expecting a serviced apartment to be clean with no food or blood stains present is being fussy? The car park is very tight, if you have anything larger than a sedan, you'll have a job getting your car parked. Rooms are very very small. The photos are very deceiving. I checked out early and asked for a refund of my full prepayment. The owner refused so I had to get airBNB involved and they also agreed the property had breached cleaning protocols so I got my full refund. Go to the Quest Mont Albert, it's a 3 minute walk from this property, it's clean, the staff are friendly and the car park is huge!
Guest User
January 31, 2023
The rooms looked nothing like the photos! It wasn’t cleaned and the bedding was dirty and no cover on the bed! The shower was cold and dirty and the floor wasn’t cleaned! Couldn’t see out the window and the wifi didn’t work! Very disappointed, feel gross and dirty, the tables were stained and still had old food and dirt on it and the bed head was dirty and dusty…wouldn’t go there again and wouldn’t recommend to anyone,
Guest User
January 31, 2023
Do not stay here! Don’t be fooled by the pictures online - the rooms are very small, TINY sitting area and no natural light with only one small window in the bedroom making it very claustrophobic. This includes the car spaces, the only car that would fit comfortably was a hatchback. The rooms were very dirty, mold in the showers, dust/dirt everywhere and there was a noticeable stain on the sheets. The water pressure in the showers was inconsistent, pulsating between hot and cold constantly. To top it off the reception staff/manager was extremely rude. We had a late check in due to an event, so the keys were left in a lock box - the manager called the room phone VERY early in morning, waking us up, demanding that we come down asap to properly check in or we would be kicked out. Extremely unprofessional and unaccommodating. There are much better hotels on the street, avoid the place at all costs!
Services & Amenities
Most Popular Amenities
Private Parking
Additional charge
Airport pick-up
Additional charge
Luggage Storage
Restaurant
Airport drop-off
Additional charge
Wi-Fi in Public Areas
Free
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$10.00 (approx. £4.95) Daily. Reservation needed.
Private Parking
Additional charge
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Front Desk Safe
Luggage Storage
VIP Check-In Service
Express Check-In and Check-Out
Front Desk with Limited Hours
Languages Spoken
English
Chinese
Food & Drink
Room Service
Public Areas
Barbecue
Elevator
No Smoking in Public Areas
Vending Machine
Picnic Area
Garden
Cleaning Services
Laundry Service (On-Site)
Clothes Dryer
Business Services
Fax/Copying Service
Accessibility
Accessible Rooms Available
Braille Signage
Stair-Free Property Entrance
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–19:00
Check-out: 10:00–10:30
Front desk hours: [Mon-Sun]08:00–23:00
Self check-in: Contact the property for the access code
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
Breakfast not provided.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2016
- Number of Rooms: 25
With a stay at Whitehorse Apartment Hotel in Melbourne (Mont Albert), you'll be within a 15-minute drive of Collins Street and Chadstone Shopping Mall. This aparthotel is 9.8 mi (15.7 km) from Crown Casino and 11.7 mi (18.9 km) from Melbourne Central.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Art Deco aparthotel include a picnic area and a vending machine.
Take advantage of the aparthotel's room service.
Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 27 guestrooms, featuring kitchenettes with refrigerators and stovetops. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Art Deco aparthotel include a picnic area and a vending machine.
Take advantage of the aparthotel's room service.
Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 27 guestrooms, featuring kitchenettes with refrigerators and stovetops. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.