Brian F
April 4, 2025
Monte Gordo is a nice place, small very quiet if that’s what you’re looking for which we were. Hotel was ok but just ok, the room we got when we arrived was a disgrace, the door onto the balcony didn’t close properly so there was a howling wind noise constantly coming through it. The bathroom was leaking at the urinal & causing a very unpleasant smell, also you couldn’t swing a cat in the room either. No soap in the shower dispenser either. Immediately I asked for a change of room only to told by the unfriendly & unpleasant elderly lady at reception there wasn’t any spare rooms as they were full, which needless to say I definitely didn’t believe her. It was her manner that really got my back as she didn’t care one iota, not even an apology let alone “if you check back in the morning we’ll see what we can do” no, nothing at all which I would expect at any hotel reception. The next day the bathroom flooding & smell was getting a whole lot worse so again I went to reception and the very kind young man sorted us out immediately, the difference from our first room to the new one was night & day it was like moving out of one star room to a five star one. The original room was so outdated, as is most of the hotel, whereas the new room had totally been renovated & revamped. Overall a nice quiet resort but definitely wouldn’t stay at this hotel ever again, even some of the staff in the restaurant were unfriendly. The room review is totally based on the first room only.