Hotel Da Vinci

The staff were very helpful. However, the shower cabin was narrow and uncomfortable. Slippers, toothbrush and shaving kit are not provided at all which is surprising and uncomfortable for a 4* hotel. I didn't like breakfasts, what they do with eggs is unappetizing.

Good location

We were placed at Hotel Da Vinci by Travelodeal as part of an Italy travel package we booked and were very disappointed. We were supposed to stay for 4 nights, but checked out the first night because we were so uncomfortable. The hotel overall is dated. We had 3 rooms for the 6 of us and each room was in poor condition with damaged wall and ceilings. The light fixtures, outlets and furniture were dirty. The linens were hanging down to the floor. The bathrooms were dirty. Shortly after we initially checked in two buses full of teenagers also checked in and were running, yelling and smoking in the rooms and hallways, much like a hostel. We filed our grievances with Travelodeal after finding our own accommodations and were told that because no one else had complaints (I guess they thought the teenagers were going to be complaining?) that we would not be getting a refund. Travelodeal also had the following to say regarding the rooms "A minor wall scratch was acknowledged in one room, believed to be caused by luggage." I'm including the photos that were sent to them and supposedly sent to the hotel for review. It was not a single minor scratch. The staff seemed friendly, but seemed to be covering both this hotel and the one across the street.