The Florence Hills Resort & Wellness
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pelago
The Florence Hills Resort & Wellness
Via il Bagno, Pelago, Tuscany 50060, Italy
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We Price Match
Highlights
Varied breakfast
Pets welcome
Lots to doAmenities
Station Pick-Up Service
Wi-Fi in Public AreasFree
Hiking
Spa
Outdoor swimming pool
Private parking
Bar
Luggage Storage
All Amenities
Property Description
Located in Pelago, The Florence Hills Resort & Wellness is in a rural location, within a 15-minute drive of Castello di Nipozzano and Pieve di S.Giovanni Battista a Remole. This family-friendly residence is 7.7 mi (12.4 km) from Abbazia di Vallombrosa and 8.6 mi (13.8 km) from Castello di Volognano.
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8.2/10
Very GoodCleanliness8.2
Amenities8.1
Location8.2
Service8.2
All 50 Reviews
Surroundings
Airport: Florence "Amerigo Vespucci" Airport
(50.0 km)
Train: Rignano sull'Arno Reggello
(13.5 km)
Train: Firenze Campo di Marte Railway Station
(23.3 km)
Landmarks: Unione Sportiva Pelago
(430m)
Landmarks: Circolo Arci Pelago Associazione Ricreativa Casa Del Popolo Di Pelago
(500m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Superior Room
1 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
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11
Superior Duplex
Bedroom 1:1 Queen bed and 2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
11
Superior Apartment
Bedroom 1:1 Queen bed and 2 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
8
Deluxe Room
1 King bed and 1 Queen bed or 1 King bed and 1 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
10
Deluxe Apartment
Bedroom 1:2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
8.2/10
Very Good
50 reviews
Verified Reviews- Cleanliness8.2
- Amenities8.1
- Location8.2
- Service8.2
Average for similar properties in Pelago
AI Summary
Guests praise the welcoming staff and spacious, clean rooms with amenities. They appreciate the peaceful location and excellent breakfast with a pool view. Easy access to Florence and Tuscany cities is also highlighted.
Jazmin a gallegos
October 21, 2024
We stayed for a weekend and we loved it.
Steps away from the center. You can go hiking in the mountains very close by. The breakfast was very varied. The apartments are well equipped and very clean.
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Guest User
April 1, 2025
The room is very cost-effective, the staff is also very nice, and I stayed for a few more nights. Not bad 👍
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Guest User
October 18, 2024
This resort has a nice environment, located in the beautiful countryside of Tuscany, and has its own independent swimming pool. The breakfast is very rich. Because it is far from the city center, it is suitable for friends who drive by themselves.
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Guest User
September 30, 2024
Very nice and clean resort.
Outdoor pool and spa.
Sweet and savory buffet breakfast and bar service.
A 10 minute walk away is a very typical and excellent quality bistro for dinner.
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Guest User
May 29, 2025
這家酒店的體驗糟糕透了！！！
1️⃣ 酒店位置非常偏僻，位於山上，路又窄又彎，沒有車的話幾乎上不去，打車也很困難。
2️⃣ 酒店拒絕我們入住。我們是在凌晨1點到達的，雖然規定入住時間是晚上11點之前，我們也理解這一點，但和我們一起到的一對本地情侶卻順利入住了，工作人員對他們態度非常好，還親自帶他們去房間。
3️⃣ 工作人員對我們態度極其惡劣。他們不接電話，也聽不懂英文，不斷地兇我們、趕我們走，還在我們面前罵罵咧咧。當時還下着大暴雨，他們讓我們站在雨裏和他們協商。可一聽到我們要取消訂單，又立刻改變口氣，説“行行行快點進去入住”，像是趕牲口一樣。
這樣的待遇令人震驚，既不專業也毫無人性，完全不像一家四星級酒店該有的服務。
Our stay at this hotel was a nightmare.
1️⃣ The location is terrible – it’s up in the mountains with winding roads, and nearly impossible to reach without a car.
2️⃣ We were denied check-in. Although we arrived at 1 AM and the hotel policy states check-in should be before 11 PM （which we understand）, a local couple arrived and checked in at the same time without any issue. The staff treated them kindly and even escorted them to their room, while we were left outside.
3️⃣ The staff were extremely rude to us. They didn’t answer the phone, didn’t understand English, and kept yelling at us to leave. It was pouring rain, and they still made us stand outside in the storm while negotiating. When we said we wanted to cancel the reservation, they suddenly changed their attitude and rushed us inside, saying “fine, fine, go check in.”
This treatment was discriminatory, unprofessional, and inhumane – definitely not what you’d expect from a 4-star hotel.
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Guest User
September 29, 2024
The room had thr most picturesque view of the Tuscan mountain side. The pool was beautiful and the room was beautifully tranquil, thr local shops were fantastic and you had thr ability to take the bus to pontassieve to get to florence but having your own vehicle would be better, Sunday there is limited service and a few hours from morning to afternoon where the bus does not run. The breakfast was to die for and the staff were amazing I ran into an issue due to my trip being extended and both guille(I am so sorry if that is wrong she was brilliant such great customer service) worked with me as well as Tomasz who was equally fantastic to get me where I needed to be so I didn't miss my flight. It was truly a remarkable hotel and great for multiple nights I would definitely go back again. Thank you florence hills for making my stay warm and welcoming you are all magnificent
Guest User
August 3, 2024
Very relaxing place, starting from the welcome at the reception. The staff is very kind and helpful. The swimming pool and surrounding area are clean and well kept. The breakfast buffet is abundant with a wide choice. All really pleasant!!
Guest User
August 2, 2024
Enchanting location among the Tuscan hills, 22 kilometers from the city of Florence. Staff always friendly and helpful. Varied and good breakfast. Great pool to escape the summer heat. Excellent for spending days in total relaxation. We will definitely be back.
Services & Amenities
Most Popular Amenities
Station Pick-Up Service
Additional charge
Wi-Fi in Public Areas
Free
Hiking
Spa
Additional charge
Outdoor swimming pool
Private parking
Additional charge
Bar
Luggage Storage
Children's Playground
Sauna
Additional charge
Multi-Function Room
Massage Room
Wake-Up Call
Horse Riding
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Spa
Outdoor swimming pool
Bar
Children's Playground
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €5.00 (approx. £4.23) Daily. Reservation not possible
Private parking
Additional charge
Transportation
Station Pick-Up Service
Additional charge
Station Drop-Off Service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Postal Service
Wedding Service
Multi-Function Room
Fax/Copying Service
Additional charge
Front Desk Services
Concierge Service
Luggage Storage
Express Check-In and Check-Out
Wake-Up Call
VIP Check-In Service
Front Desk with Limited Hours
Languages Spoken
French
Italian
Food & Drink
Room Service
Snack Bar
Bar
Alcohol-Free Rooms (On Request)
Lobby Bar
Public Areas
Garden
Smoking Area
Health & Wellness
Mountain Biking
Hiking
Spa
Additional charge
Sauna
Additional charge
Massage Room
Horse Riding
Activities
Eco Tours
Off-site
Facilities for Children
Children's Playground
Children's Meals Available
Accessibility
Accessible Rooms Available
Safety & Security
First-Aid Kit
Fire Extinguisher
First Aid Services
Smoke Detector
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:30–20:00
Check-out: 07:30–11:00
Front desk hours: [Mon-Sun]08:00–22:00
If you plan to arrive after 20:00 on your check-in day, please contact the property by phone at least 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €8.00 (approx. £6.76) per person |
Adult | Buffet:€8.00 (approx. £6.76) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: €10.00 (approx. £8.45) per pet per day
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2014
- Number of Rooms: 27
Located in Pelago, The Florence Hills Resort & Wellness is in a rural location, within a 15-minute drive of Castello di Nipozzano and Pieve di S.Giovanni Battista a Remole. This family-friendly residence is 7.7 mi (12.4 km) from Abbazia di Vallombrosa and 8.6 mi (13.8 km) from Castello di Volognano.
Enjoy recreational amenities such as an outdoor pool and a sauna. Additional features at this residence include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 0 kilometers.
Enjoy local and international cuisine at Tuscania Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Make yourself at home in one of the 27 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Enjoy recreational amenities such as an outdoor pool and a sauna. Additional features at this residence include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 0 kilometers.
Enjoy local and international cuisine at Tuscania Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Make yourself at home in one of the 27 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.