Hilton Monterrey Valle

Advantages: The facilities are complete; there's a large shopping mall, supermarket, and food court downstairs, including Chinese and Japanese restaurants. The rooms are relatively new, and the breakfast selection is plentiful, with delicious fruit. Disadvantages: The room had an unpleasant odor, a mixture of smoke and mildew. The shower only had an overhead shower, no hand shower. If the odor issue could be resolved, I would highly recommend staying here.

The room facilities, size, and view were good, but the air conditioning had a problem with temperature control; sometimes the temperature was lower than the set temperature but it wouldn't switch off and would continue to blow cold air. Service was a bit lacking; I mentioned it to the front desk once, but no one came to fix it on the first day. I mentioned it again on the second day, and someone came but couldn't fix it. The gym and swimming pool had a nice environment, but the pool was very short, only good for casual swimming. The breakfast selection was quite extensive, but some of the staff in the breakfast restaurant weren't very proactive in asking if we wanted coffee.

The hotel facilities are simple and clear. The overall stay is comfortable. Because I stayed for a long time, I took the initiative to upgrade to the executive floor

The room was too dry. The front desk staff were very good and average. The hotel was in a great location, big and beautiful. There was a shopping mall downstairs and the breakfast was OK.