Casa Grande Hotel Boutique

Worse experience of my life. Water line ruptured and heater not working. Staffed quite on New Years leaving the hotel unattended. Disgruntled employee shut off the power to the building. My vehicle was parked miles away and no one new where the hotel parked their customers vehicles.

The location is great and the staff was friendly. My room was nice but very dark. I left two days early but could not get a refund. I don’t think it is worth the money.

Amazing staff, extremely clean, and in the heart of downtown. I would definitely return to this beautiful property!!! Don’t even think twice if it’s available.

Clean room and the staff is amazing.

Casa Grande Hotel Boutique has beautiful architecture, but the experience was disappointing. The staff was stand-offish, acting like any request was a burden. They gave no helpful recommendations and seemed uninterested in assisting guests. A standout moment was breakfast on the terrace. I asked what pan dulces were available, and instead of answering or offering to bring any, I was told to go downstairs, check myself, buy what I wanted, and bring it back. It was baffling and showed a lack of hospitality. The rooms were poorly designed. The only lighting came from the windows, but since our room faced the courtyard, opening them meant no privacy. Keeping them closed left the room dark and uninviting. The doors were also extremely hard to open, making even basic tasks frustrating. The rooftop terrace has a stunning view of the cathedral, but none of the rooms have that view—only the terrace does. If that’s what you’re booking for, skip the stay, book a better hotel, and just visit for a drink instead. Between the cold staff, poor lighting, and frustrating layout, we checked out early and went elsewhere. Casa Grande looks great in photos, but it’s all style over substance.

Loved Location and hotel was extremely elegant but cozy!

This hotel is lovely, convenient, with courteous employees. The rooms NEED lighting. They are way too dark.

What an amazing historical beauty!!! This is my home away from home

Fabulous old historic property, great staff and great location.