Hotel Qualitel Centro Histórico

Too noisy!!! the personal that is in charge of cleaning the rooms very loud. The bathroom to small. The room n bathroom very dark. Not even a chair or hangers to hang clothes. Water in the shower very cold. The last night we were not able to take a shower because there were no hot water on shower. Very disappointing! I will not recommend this hotel

Room in good condition, water pressure wasn’t as great,hard to regulate temperature in the shower

The bedrooms are disgusting, the bedding is old and looks dirty. The bathrooms are super small you can’t sit on the toilet without hitting your knees agains the wall and mind you I’m only 5ft tall. They don’t clean the room floors well enough. At a glance the lobby looks nice but once you go into the hallways to go to your room you see reality hit. Will not ever recommend anyone to stay here.

The stay was for 3 nights. There was no air conditioning, but a fan was provided upon request. There was no hair dryer or iron available. The room lighting was dim—one of the bulbs might have been out—and there were only two outlets (one in the bathroom and one in the closet), which made it difficult to charge phones and laptops while using the fan. The location is great, just a 6-minute walk from the center, and the customer service was amazing. Overall, I’d rate it a 3 out of 5.

The rooms had no AC no water in toilets. They were extremely small. Restroom was super small and if u used it the other person in the room had to wait hours to use it because it had no water and it would flow in slowly. They only have a fan. I would not stay here again

Room needed to be cleaned but staff was very nice.

Poor cleanest, the room had a smell,

HORRIBLE Horrible, staff wasn’t helpful or friendly. I had booked a two bed room and was giving a one bedroom room. I asked if there were any two bedroom rooms since I booked one for two beds. The lady was giving me such a hard time to switch me to a two bedroom room. Kept asking me why would I want a two bedroom room when it’s only me. The room was horrible. Water flooded not even a minute into showering. Bed sheets had holes and smelled awful. Internet doesn’t work. Tv remote didn’t work. Overall horrible

My reservation wasn't found in this property also was full ( as the attendanceguy, informed us). So we need to look around to find another hotel. I contacted travelocity and they refund my money. But I will recommend to call before your arrival to confirm your reservation from the hotel ( from travelocity was confirmed). I never had any problems before this one.