Elba Motril Beach & Business Hotel

This stay was bitter-sweet. The hotel was nice because it had an indoor pool on the 4th floor and no body there to bother us. They charge 7 euros per day for parking, which is a but extreme being that we already paid for the room and breakfast. You can however park in the street for free. Our biggest issue was with the manager Moise and one of the staff members. They didn't speak English and were extremely rude, we felt it was because we were foreigners. We have a 4 year old and 2 year old and a 8 month old baby. When we went to breakfast the lady was very rude and asked us to pay for the kids, she charged us one full adult (12 euros) for the 2 kids, but our kids barely eat anything. The following day we left the kids in the room and took turns coming to eat, however the woman somehow managed to scold my wife and said she could take a piece of bread and cheese upstairs, to the point she remembered to speak English and said: "what now you don't understand English".... The following day the woman was gone and there was only a man with no name badge at the breakfast enterence. As soon as we came to the door the man asked to pay for the kids, but the kids were in the room, so we didn't understand what he was trying to charge us for. When we asked for the manager he lied and said there is no manager... then he threatened to call the police on us, which again I don't understand why, the biggest issue was he didn't understand or speak English, everything was just a few words... Finally he told us "bale, bale, go go go" We later asked again for the manager and then the same man came, when we wanted to file a complaint he just walked away and said this is Spain, all children must pay... Anyway the hotel looks nice but be very careful with the staff, they don't like English speakers and definitely don't like kids. If possible go to a more family friendly hotel. A few more issues were they didn't bring us clean towels nor cleaned the room. We're were there 4 nights but they only came once. We were locked put of the door somehow because the key cards reset themselves and we were wet after the pool, we asked the cleaning lady (which saw us there already for 3 days) to open the door and she kept saying no and let the kids stay wet and waiting at the door until we went to get the keys renewed at the front desk. (Wet and in swimming clothes, not comfortable to come down to reset the keys)

Hotel was great with a very good buffet for both dinner and breakfast and a large room

We were recommended this hotel by a friend. It is set at the sea front and our room faced the Med. The premises are spacious, comfortable, well maintained. The rooms are large, beds are huge and the private bath rooms are just perfect. Staff is extremely courteous and helpful. Breakfast (included in the price) is a superb buffet capable of satisfying the most demanding customers, both in quality and in quantity.

My partner and myself stayed at the Elba Motril hotel this August 2021 and we were so pleasantly surprised by the beautiful room and hotel quality that we will be definitely coming back. The location is perfect, just across the road from the beach. Great restaurants and bars at your door step, but the hotel restaurant itself is one of the best I've tried in a long time. The breakfast was fabulous. There's a lovely pool and even entertainment. It's suitable for adults, as well as families with children, but there's more of a couple's atmosphere. The prices for drinks at the bar are very reasonable and you can even get drinks sent to your room and enjoy them at your balcony overlooking the beach. Overall, amazing value for money and great service from the really friendly staff. Thanks for a wonderful stay.