Sun N Sand Resort & Conventional Center

I had a great time loved my stay the food was fabulous totally recommend

The place is great from the Main entrance, reception to the selected room you feel welcomed, All the entire staff were amazing, I didn't pick the names but I was treated well by anyone I approached. I and my Mrs we appreciated and we shall come back

Room not maintained, feel old property, no good service

We spent five nights at the resort over Christmas as a family and had a lovely experience overall. Exceptional service from Faith, the Guest Relations Manager, made a real difference to our stay. She listened attentively to concerns, handled them efficiently, and followed up with feedback; this level of care was truly appreciated. The food buffet was varied and inclusive, with options for children and vegetarians. Mr. Mwaro from the F&B team went above and beyond to ensure our family was well taken care of and on time. The lazy river on the apartments’ side was undoubtedly our favourite feature. While the other pools were enjoyable, they could feel less secure for younger children and non-swimmers. The rooms are a bit dated, but clearly well maintained, which did not go unnoticed. With a few safety and facility improvements, this resort would be even better. We enjoyed our stay and would happily visit again. Jess

Such a terrible experience, we had booked 5nights in advance but couldn’t even do one night. Rooms were old, there were houseflies in the toilets, the bed was horrible. The first night was such a disappointment we had to move to another hotel in Diani. It was so bad we had to forego the entire 1000usd we had paid for 5 nights. Based on the aggressive reception we received from the staff we realized it was pointless to ask for a refund. The disappointment nearly ruined our vacation. Only visit this resort if you are looking for a bad experience. Joa kali resort.