Ibis Mumbai Airport - An Accor Brand Reviews
Ibis Mumbai Airport - An Accor Brand
Junction Of Nehru Road, Plot No F 77, Western Express Hwy, Navpada, Vile Parle East, Vile Parle, Mumbai, Maharashtra 400099, IndiaView hotel details
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Guest Reviews of Ibis Mumbai Airport - An Accor Brand
7.5/10
43 review
Verified reviewsLocation8.9
Amenities7.3
Service6.9
Cleanliness7.0
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All reviews(43)
Positive reviews(38)
Reviews with photos/video(14)
Easy to get around(5)
Close to airport(5)
Convenient location(5)
Awesome stay(3)
Perfect for business trips(2)
Small room size(2)
Great service(2)
Negative reviews(5)
Dr.Zubair
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Feb 2026
Solo traveller
1 review
Posted on Mar 19, 2026
The bed sheets are old, worn out, and dirty. Even the towels aren’t cleaned properly. The rooms are small. The wake-up call doesn’t work, even though you registered for it in the reception while checking in.
Guest User
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Oct 2025
Couple
1 review
Posted on Dec 9, 2025
They need to verify the rooms for situations like this and repair.
Also, there was fungus in the room, which we reported.
Guest User
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Dec 2025
Business traveller
5 review
Posted on Jan 14, 2026
This hotel is 5-6 kilometers from the airport, definitely not within walking distance as stated on Ctrip, so you have to take a taxi. The room was extremely small, the bed was damp, and the sheets had stains. I booked a king-size bed but got two tiny twin beds, probably less than a meter wide each. There were no slippers in the room. For 600 RMB, it's worse than a 200 RMB Hanting hotel in China. I will not stay here again.
Original textTranslated by Google
Response from Property: Dear Sir,Thank you for sharing your feedback. We sincerely regret to learn about the inconvenience you experienced during your stay and apologize for the issues related to room size, bedding condition, and the bed type provided, as well as for the absence of in-room amenities.We also regret the misunderstanding regarding the hotel’s distance from the airport and accessibility details mentioned on third-party platforms. Your comments have been shared with the relevant teams for review and corrective action to avoid such discrepancies in the future.While we are sorry that your experience did not meet expectations, we truly appreciate your candid feedback, as it helps us identify areas for improvement.Warm Regards,Amreeta BanerjeeGeneral Manager
Guest User
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Jul 2025
Solo traveller
4 review
Outstanding
Posted on Sep 1, 2025
It was a great experience and highly recommended
YM_YM_YM
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Aug 2025
Business traveller
3 review
Amazing
Posted on Sep 16, 2025
Location is good, facility is good. Bath room have glass window but cannot open.
After taking shower, the room will have the smell of water.
Others are quite good.
Price is reasonable.
Guest User
STANDARD TWIN ROOM-FREE WIFI
Stayed in Oct 2025
Business traveller
12 review
Posted on Nov 27, 2025
Very compact room and limited food variety not worth for the money
MERWILL
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Sep 2025
Business traveller
2 review
Very good
Posted on Oct 29, 2025
Good place to stay for business travellers
Anonymous User
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Mar 2025
Business traveller
1 review
Very good
Posted on May 6, 2025
Ok for the price. Location is excellent. The amenities are normal.
Travion Travel
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Aug 2025
Business traveller
2 review
Very good
Posted on Oct 25, 2025
It's as my client's expected.
Guest User
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Sep 2025
Business traveller
1 review
Very good
Posted on Oct 10, 2025
It is ok close to airport.
Guest User
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Jun 2024
Business traveller
379 review
Outstanding
Posted on Jul 4, 2024
Superb service from entire hotel staff. It was a great dining experience and amazing food at Ibis hotel. Loved the ambience of the restaurant. Well maintained rooms and washrooms. Lobby were amazing maintained. It was a lovely stay.
Amanda A Atan
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Oct 2023
Business traveller
101 review
Very good
Posted on Dec 3, 2023
The first hotel on my first trip in Mumbai. Familiar brand hotel with great service. Helpful staff. I wad picked up at the airport by their limo services. The next day , the staff helped me to arrange for my first auto ride since I needed to get myself a sim-card. Best 1st impression and experience in Mumbai .
Pimm Soni
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Dec 2024
Couple
17 review
Outstanding
Posted on Jan 21, 2025
Room clean. Staff friendly and helpful
Guest User
STANDARD QUEEN ROOM-FREE WIFI
Stayed in Sep 2024
Business traveller
83 review
Outstanding
Posted on Oct 21, 2024
near the airport,good food test and room service.
SAHAD TK
STANDARD TWIN ROOM-FREE WIFI
Stayed in Mar 2024
Business traveller
17 review
Posted on Apr 21, 2024
During check-in, I felt like I was queuing in front of the immigration department at the New York airport. A reminder to the hotel that there is a limit to human hatred