Taj Santacruz Reviews

Huge spacious room, cabinets/mini bar area were slightly moist.. had the wet wooden smell. Breakfast was okish. Good for a one night stay if you're heading to the airport the next day. Less than 5mins walking distance to T1. Buggy is avail / staff can help you with your luggage to the terminal. Multiple eateries at the airport too if you're not into proper sit down dining at the hotel.

Great hotel at convenient location for airport connections.

The Taj is always going to be superb, of course, and this one is no exception. Two small points - 1. For some reason I had to keep re - signing in to the same WiFi network when I went from the room to various public areas of the hotel 2. There was a peculiar smell of drains in the corridors outside my room which never entirely went away Barring that of course, marvelous hotel, lovely staff, amazing breakfast buffet, super rooms, very nice pool and gym.

It's a shame we stayed for only one night! The hotel is wonderful at all points. Everything from the welcome to the checkout was very customer-oriented. Now we know which hotel chain to stay in India.

Spacious rooms. Top notch staff service

Ita a beautiful hotel.with such a huge rooms and all of the facilties. Its nearly walking to airport .

The staff's hospitality is exemplary, consistently attentive and eager to assist with any requests or recommendations to enhance the stay.

Front desk said me the room I bought thru trip.com has window but faded to wall … no sight at all. But asking me additional money to get regular room. They gave me a room key .. which has a window but faced wall… has to work all the hallway to get a room instead of

Good ambience - clean large rooms - and courteous staff

Very close to Domestic Airport. Not the Taj vibes. Rooms are good and spacious. Breakfast spread is average. Quality of food average. Service during breakfast was below average as most of them were trainees and experience black coats were just moving around and not interacting with customers. Definitely not Taj vibes as have stayed at Taj Mahal, Taj Land ends, Taj Kochi and many more. Good for transit passengers only without much expectation.

Walking distance from Mumbai airport Terminal-1 Has nice dining options in the hotel or just outside at the airport side. Gym and pool are great. Rooms are spacious and comfortable. Unfortunately could not try out the breakfast, but must be good like the other dining options at the hotel. Very friendly staff. Would for sure stay here again in the future.

Stayed for 3 nights.Awesome experience! Reception was welcoming and  the  rooms were big (particularly as it is right outside the arrival area of T1 terminal). Ample potable water provided for a family of 4.  Pitch dark functions were enabled for the curtains and the rooms were sound proof. Breakfast spread was adequate, and live counters were fabulous. Would love to have a few more options for fruits. A special call out for supporting  ‘divyang’’- what a lovely smile the young boy carried and we could interact in  sign language. Thanks to TATA ethos!

From the moment I arrived at Taj Santa Cruz, I was impressed by the warm and gracious hospitality that the Taj brand is known for. The hotel’s elegant design blends classic luxury with contemporary style, creating a welcoming atmosphere that instantly puts you at ease. Room & Comfort My room was spacious, beautifully appointed, and equipped with all the modern amenities I could need. The bed was exceptionally comfortable, and I loved the thoughtful touches like the plush bathrobes and the aromatic in-room tea selection. Dining Experience The dining options at Taj Santa Cruz are truly outstanding. I especially enjoyed the breakfast buffet at Tiqri, which featured a delicious spread of both Indian and international favorites. The highlight of my dining experience was a memorable dinner at China Inc, where the flavors were authentic and the service was impeccable. Service The staff at Taj Santa Cruz went above and beyond to make my stay special. From the efficient check-in process to the friendly concierge who helped me with local tips, I felt genuinely cared for throughout my visit. Location & Convenience Situated conveniently near the Mumbai airport, the hotel is perfect for both business travelers and those with early flights. Despite its proximity to the airport, the rooms are remarkably quiet and serene, providing a perfect escape from the city’s hustle and bustle. Final Verdict Whether you’re traveling for business or leisure, the Taj Santa Cruz is a true gem. Its combination of luxury, comfort, and heartfelt service makes it a top choice in Mumbai. I wouldn’t hesitate to stay here again.

Wonderful stay! wonderful spread of buffet! Location within domestic airport, bit difficult to reach first time, however after that it would be comfortable.