Hotel Royal Castle

it is a two-star hotel so expectations could not be too high regarding the furnishings of the hotel and the rooms which are in fact very shabby. Never has a breakfast been so miserable and sad; Even if we had wanted to supplement it by paying, we would not have been able to order even an industrial fruit juice because it was not available. however what struck us most was the rudeness of the staff; never in a month spent in so ***y different regions of this country have we experienced such rudeness and lack of respect towards the customer, so far from the typical concept of Indian hospitality. Our tour operator mistakenly booked one night instead of two, so we found ourselves kicked out of the room on the morning of our last day, the very day of departure. without the slightest trace of panic I thought of a misunderstanding with our operator and I looked for the solution with him in the most peaceful way possible, i.e. by integrating the payment for a second night. the owner, with an absolute lack of savoir faire, just shouted like a real ****** from the first moment without any reason and instead of telling us a simple and acceptable "I'm sorry, unfortunately we have no other rooms available", he continued to shout and seemed amused. A free experience of rudeness. There is no reason why you should choose to come to this hotel it is a two-star hotel therefore expectations could not be too high as regards the furnishings of the hotel and the rooms which are in fact very shabby. Never has a breakfast been so miserable and sad; even if we had wanted to integrate it by paying we could not have ordered even an industrial fruit juice because it was not available. however what struck us the most was the rudeness of the staff; never in a month spent in so ***y different regions of this country have we experienced such rudeness and lack of respect towards the customer, so far from the typical concept of Indian hospitality. Our tour operator mistakenly booked one night instead of two, so we found ourselves kicked out of the room on the morning of our last day, the very day of departure. without the slightest trace of panic, I thought of a misunderstanding with our operator and sought the solution with him in the most peaceful way possible, that is, integrating the payment for a second night. the owner, with an absolute lack of savoir faire just yelled like a ****** from the very first moment for no reason and instead of telling us a simple and acceptable "I'm sorry, unfortunately we have no other rooms available ", he continued to yell and seemed amused. A free rudeness experience. There is no reason to choose to come to this hotel