Room, had difficult to sleep on beds, almost like water beds! Room was very dirty around the skirting boards, poor tired basic seating, not a 32" TV as advertised more like a laptop! No room service first day, which we found out only actually was to drop off a few sachets of coffee and milk and do nothing else anyway! Wet towels for 4 days had to hang over dirty chairs, so quite an unpleasant daily shower. WiFi router info on door was incorrect , no such router or signal was obtainable or recognised. We have a comfortable vehicle which we sleep in on regular visits to the area, but there was a Birthday on this trip and thought a little local hotel might be a nice option. This had a 'fabulous' 8.6 review so felt would be a good choice .... sadly not the case at all and in all honesty a real shame. Just needs a lot more effort, it's not about unobtainable expectations, but to make those that are there to an acceptable standard.